Duke Energy vs My Durham City
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Duke Energy
Manage your energy accounts conveniently from your mobile device. View and pay bills, report outages, track energy usage, and access customer support. Save money with energy-saving offers.
- Easy login with Touch ID/Face ID
- View and pay bills
- Report power outages
- Track energy usage
- Set up bill reminders
- Access energy-saving offers
Read full descriptionHide full description
With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to: • Easily log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month. • Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information. • Set up bill reminders. Stay on top of your bill and always know when to pay. • Save more. Take advantage of our energy and money-saving offers. • Customer service. Contact our customer support if you ever have questions about your service or your energy bill.
My Durham City
Read full descriptionHide full description
See a code violation that's making a mess of your neighborhood? Tap right into your city and report the issue fast with My Durham City!
Screenshots
Verdict
The clearest difference is update cadence: Duke Energy at fortnightly against My Durham City's every 7 months. Duke Energy also leads on chart position (#196 vs unranked). My Durham City's advantage is iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Duke Energy ships an update fortnightly, My Durham City every 7 months. The most recent releases landed on September 24, 2026 and January 15, 2026 respectively.
| Parameter | Duke Energy | My Durham City |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (171K ratings) — better | — |
| Positive reviews | 24.7% of reviews | — |
| Number of ratings | 171K — better | — |
| Update frequency | Fortnightly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #196 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 119 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | Duke Energy | GOGov, Inc. |
Bugs and requests
Duke Energy
Reported bugs
4 issues- Daily usage graphs not working
- Unable to log in consistently
- Payment information not saving properly
- App redirects to website instead of in-app functionality
Requested features
5 requests- Add last month/last year usage comparison
- Display dollar amount in addition to kWh
- Improve outage map and notifications
- Implement two-factor authentication
- Allow scheduling of bill payments
My Durham City
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Duke Energy
No in-app purchases
My Durham City
No in-app purchases
Questions
Is Duke Energy free?
Is My Durham City free?
Do Duke Energy or My Durham City have ads?
Which is updated more often, Duke Energy or My Durham City?
Other comparisons
