Comparison

KastleResident vs Bilt Properties

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KastleResident

Enhance your multifamily living experience with a powerful app for resident amenities and engagement. Access secured areas, manage visitors, track community occupancy, and submit maintenance requests all from your smartphone.

Highlights
  • Mobile access control
  • Remote door unlocking
  • Visitor registration and management
  • Occupancy data insights
  • Community notifications
  • Maintenance service requests
Features
Read full description

KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities. Built in harmony around the high frequency usage of a BLE mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app. MOBILE ACCESS KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards. REMOTE UNLOCK Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door. Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN. VISITOR MANAGEMENT (an option enabled by your property management) You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app. Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s). OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES What’s going on in your community? Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips. Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule. SERVICE REQUESTS Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside? Send a quick service request to property management and include a photo since a picture is worth a thousand words. KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal. System Requirements: • Kastle Access Control Infrastructure – v6/Z-Bus doors • Kastle Access Profiles • iPhone 5S or later with Bluetooth enabled • iOS 11.1 or higher

About

Bilt Properties

Enhance resident experiences with real-time communication, personalized offers, and performance insights. Streamline property management to boost renewals and reduce turnover.

Highlights
  • Manage resident engagement
  • Real-time communication
  • Personalized offers
  • Performance insights
  • Drive renewals
  • Reduce turnover
Features
Read full description

Power your properties with personalized resident experiences, communications, and offers — all in one app. With the Bilt Properties app you can: - Manage resident engagement in real-time - Get insights on how your properties and offers are performing - Drive renewals and reduce turnover across your portfolio Make every visit seamless, memorable, and rewarding—for your guests and your team.

Screenshots

KastleResident4 screens
Bilt Properties4 screens

Verdict

The call

The clearest difference is rating: Bilt Properties at 3.0 against KastleResident's 1.4. Bilt Properties also leads on update cadence (fortnightly vs every 3 months). KastleResident's advantage is ratings volume (150 vs 2) and iOS requirement (12.0 vs 16.6). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bilt Properties holds the better App Store score, 3.0 against 1.4. That said, the two scores are not equally well evidenced: KastleResident has 150 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 5% of KastleResident's written reviews are positive against 0% of Bilt Properties's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

KastleResident ships an update every 3 months, Bilt Properties fortnightly. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.

Scorecard4 real differences · 6 level
KastleResident versus Bilt Properties: the parameters behind the verdict, then further details
ParameterKastleResidentBilt Properties
PriceFreeFree
Rating1.4 (150 ratings)3.0 (2 ratings) — better
Positive reviews4.8% of reviews — better0.0% of reviews
Number of ratings150 — better2
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better16.6
Further details — not scored
Size334 MB135 MB
Age rating4+4+
DeveloperKastle SystemsBilt Technologies, Inc.

Customer experience

KastleResident

All ratings93 ratings
Positive9.7%
Neutral0.0%
Negative90.3%
Written reviews145 reviews
Positive4.8%
Neutral3.4%
Negative91.7%

Bilt Properties

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

KastleResident

Reported bugs

4 issues
  • Constant location permission popups
  • App resets and logs users out
  • Inability to open doors even when standing nearby
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Apple Wallet integration
  • Ability to lock doors
  • Improved guest management
  • Faster door unlocking response time

Bilt Properties

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

KastleResident

No in-app purchases

None

Bilt Properties

No in-app purchases

Questions

Is KastleResident free?
KastleResident is free to download, with no in-app purchases.
Is Bilt Properties free?
Bilt Properties is free to download, with no in-app purchases.
Which has better reviews, KastleResident or Bilt Properties?
Bilt Properties is rated higher. KastleResident averages 1.4 out of 5 from 150 ratings, while Bilt Properties averages 3.0 from 2 ratings.
Do KastleResident or Bilt Properties have ads?
Neither KastleResident nor Bilt Properties shows ads.
Which is updated more often, KastleResident or Bilt Properties?
KastleResident ships an update every 3 months, and Bilt Properties fortnightly. Most recently, KastleResident was updated on November 3, 2026 and Bilt Properties on November 5, 2026.

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