ServiceMax Go vs Hyster Tracker

Everything field teams need to plan, execute, and communicate about their work. ServiceMax Go, available on smartphones and tablets, empowers technicians, field engineers, and maintenance personnel with everything they need to plan their work, execute it efficiently, and effectively communicate with customers and colleagues. ServiceMax Go’s modern design is purpose-built for field workers with easy navigation, intuitive screens, and powerful offline capabilities—enabling complete visibility for maximum productivity. Access Data, Online or Offline: • Entitlement verifications • Customer & product service history, location, contacts, estimates, warranties, parts, and more • Industry-leading offline capabilities • Flexible sync settings to control background and sync behavior, delivering fast, reliable app performance • Advanced data and business rules validation during data entry ensures data integrity even if connectivity is not available Interactive Calendar Views: • Preview daily and weekly tasks • Agenda calendar view • Driving directions, travel times, appointment details, and more Service Execution: • Step-by-step instructions • Service Flow Manager drives business process automation for technicians • Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more • Price list support for automated pricing validation on time and materials estimates Smart Document Generation: • Create service reports, invoices, etc. for customers to sign while on-site to expedite processing • Signature capture support Collaborate Freely: • Instant access to documents, videos, and technician and expert collaboration • Share photos and videos taken at the customer site, email service reports or contracts • Seamlessly integrated with ServiceMax Zinc and ServiceMax Engage Search: • Locate parts and products in own or nearby technicians’ trunk stock, customer consignment, stocking hubs, spare parts, and more • Search nearby for work orders, installed products, parts stock, and any other records Intuitive, Modern UX: • Intuitive, field-ready UI design enabling technicians to get work done with minimal clicks and taps • Push and SMS notifications • Allows for custom UI, extended navigation and functionality with Mobile Activity Space

Overview Hyster Tracker Wireless asset management delivers data driven solutions in real time to your lift truck fleet. Data that can help maximize productivity, drive efficiency/safety and reduce costs. Using a cloud-based system, critical events can send notifications in real time and can be accessed via any device with an internet connection. With features like impact sensing, utilization metrics and operator access control, you’ll have complete transparency into your day to day operations. Protect your investment and create piece of mind knowing that your fleet and operators are held to a higher standard of safety and compliance. Instant Insight The Hyster Tracker mobile app takes site-based solutions to the next level. This app works as a companion to the existing portal with a simpler, easy to use interface for any supervisor, safety officer or administrator no matter their location. The first of its kind in the material handling industry, data and critical information will report events to a user no matter their location on the warehouse floor. Upload event notes, take pictures of damage, and review incorrect pre-start questions in real time to ensure maximum productivity. Smart dashboards make large data sets and information more manageable through your smartphone. Fleet management and operator efficiency is now at the power of your fingertips. Learn more about Hyster Tracker solutions at Hyster.com