Comparison

myPhonak vs MyChartSpace

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myPhonak

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Highlights
  • Remote hearing aid control
  • Personalized sound adjustments
  • Pre-defined listening programs
  • Live remote support
  • Health data tracking (steps, wearing time)
  • Battery level monitoring
  • Cleaning reminders
Currently charting
Read full description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) • Phonak Naída™ L-M • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) Device compatibility: iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

About

MyChartSpace

This medical charting tool allows for efficient data entry and management on various devices. It streamlines workflows, enhances productivity, and organizes patient information in real-time for optimized care.

Highlights
  • Tablet, laptop, and desktop charting
  • Customization options
  • Quick data entry
  • Cloud storage
  • Real-time document filing
  • Improved workflow efficiency
Features
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MyChartSpace has been specifically designed to enable charting on tablets, laptops, and desktops. This versatile tool offers customization options and grants you convenient and quick data entry into a reliable cloud storage by Amazon’s web services. Leave behind the era of paper charting, allowing your yourself and your staff to operate at its highest level of efficiency. - Improve the flow of data logging processes and enhance overall productivity. - Utilize mobility, speed, and adaptability to their fullest potential. - Seamlessly file documents and information into patient’s folders in real-time. - Optimize patient care and ensure utmost satisfaction. [:mav: 2.0]

Screenshots

myPhonak4 screens
MyChartSpace4 screens

Verdict

The call

The clearest difference is review sentiment: MyChartSpace at 100% against myPhonak's 31%. MyChartSpace also leads on rating (5.0 vs 4.4) and update cadence (every 3 weeks vs every 2 months). myPhonak's advantage is ratings volume (124K vs 1) and chart position (#66 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyChartSpace holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: myPhonak has 124K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of myPhonak's written reviews are positive against 100% of MyChartSpace's.

UpkeepUpdate frequency

myPhonak ships an update every 2 months, MyChartSpace every 3 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 5 level
myPhonak versus MyChartSpace: the parameters behind the verdict, then further details
ParametermyPhonakMyChartSpace
PriceFreeFree
Rating4.4 (124K ratings)5.0 (1 ratings) — better
Positive reviews31.0% of reviews100.0% of reviews — better
Number of ratings124K — better1
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#66 — better—
DevicesiPhoneiPhone
Requires iOS16.0 — better18.6
Further details — not scored
Size201 MB50 MB
Age rating17+12+
DeveloperSonova AGGolden Age Enterprises LLC

Customer experience

myPhonak

All ratings122,939 ratings
Positive84.9%
Neutral7.2%
Negative7.9%
Written reviews1,842 reviews
Positive31.0%
Neutral15.9%
Negative53.1%

MyChartSpace

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

myPhonak

Reported bugs

4 issues
  • App fails to connect to hearing aids
  • Hearing aid settings randomly reset
  • Bluetooth streaming quality issues
  • Inaccurate battery level indicators

Requested features

4 requests
  • Apple Watch app integration
  • More granular EQ controls
  • Ability to set custom default programs
  • Improved battery life reporting

MyChartSpace

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myPhonak

No in-app purchases

None

MyChartSpace

No in-app purchases

Questions

Is myPhonak free?
myPhonak is free to download, with no in-app purchases.
Is MyChartSpace free?
MyChartSpace is free to download, with no in-app purchases.
Which has better reviews, myPhonak or MyChartSpace?
MyChartSpace is rated higher. myPhonak averages 4.4 out of 5 from 124K ratings, while MyChartSpace averages 5.0 from 1 ratings.
Do myPhonak or MyChartSpace have ads?
Neither myPhonak nor MyChartSpace shows ads.
Which is updated more often, myPhonak or MyChartSpace?
myPhonak ships an update every 2 months, and MyChartSpace every 3 weeks. Most recently, myPhonak was updated on November 6, 2026 and MyChartSpace on November 3, 2026.

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