Comparison

Snap vs DockMaster Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Snap

Access the full product catalog of tools and view new product releases. Connect to a mobile store to check account balances, make payments, and communicate with your dealer. Express interest in products and promotions directly within the app.

Highlights
  • Full product catalog access
  • View new product releases
  • National promotion participation
  • Mobile store account balance
  • Make payments via mobile store
  • Instant text/chat communication
  • "I'm interested" feature
Features
Read full description

Snap-on® Connect is a quick and easy way to get product information, view new product and participate in national promotions. Navigate the full catalog of Snap-on® Tools for the right solution to complete the job with confidence. When connected to a Mobile Store*, you can view account balances and make payments*, also communicate instantly via text or chat and order promotions specific to your connected mobile store*. Let him know that you are interested in a product or promotion using the "I'm interested" feature. Since 1920, Snap-on Tools has delivered quality, innovation and performance to get the job done- and done right- the first time and every time. *Participating Mobile Stores only

About

DockMaster Mobile App

This app digitizes time tracking for technicians, replacing paper timesheets with electronic data. It allows for accurate logging of time spent on billable and non-billable work orders directly from a mobile device, streamlining invoicing and payroll.

Highlights
  • Electronic time tracking
  • Work order time logging
  • Billable and non-billable hours
  • Voice-to-text notes
  • Job scheduling view
  • Color-coded job status
Features
Read full description

With DockMaster Mobile, replace paper time sheets and time cards with accurate, electronic time tracking data. Employee time on both billable and non-billable work orders is entered by the technician on their mobile device and seamlessly made available in DockMaster to speed up invoicing and payroll processing. Available Features: - Time Clock – Select from a list of open work orders, choose the appropriate opcode (job) and then clock-in. The time clock app tracks the actual amount of time expended on a job. You can even go back and change the start time for increased accuracy. You can add notes to the job by typing or using the device’s built-in voice-to-text feature. - Time Entry – Similar to the Time Clock, technicians can select from a list of work orders and associated opcodes to either add a new time card or edit an existing one. Technicians can select to use Start/Stop time or Total Hours, and edit the dates. You can add notes to the job by typing or using the device’s built-in voice-to-text feature. - Scheduler – For those companies that use the DockMaster Service Schedule, the Scheduler in the Time Clock app will allow technicians to view or select jobs scheduled in DockMaster. All jobs (opcodes) are color-coded by status: Completed, In Progress or Not Started. Technicians can tap a job to launch the Time Clock or Time Card.

Screenshots

Snap4 screens
DockMaster Mobile App4 screens

Verdict

The call

The clearest difference is rating: Snap at 4.6 against DockMaster Mobile App's 3.4. Snap also leads on ratings volume (697 vs 5) and update cadence (every 2 months vs every 6 months). DockMaster Mobile App's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.2 vs 15.5). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Snap holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: Snap has 697 ratings behind it against 5, so its average is the more settled of the two.

UpkeepUpdate frequency

Snap ships an update every 2 months, DockMaster Mobile App every 6 months. The most recent releases landed on October 17, 2026 and October 5, 2026 respectively.

Scorecard5 real differences · 5 level
Snap versus DockMaster Mobile App: the parameters behind the verdict, then further details
ParameterSnapDockMaster Mobile App
PriceFreeFree
Rating4.6 (697 ratings) — better3.4 (5 ratings)
Positive reviews30.2% of reviews—
Number of ratings697 — better5
Update frequencyEvery 2 months — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.512.2 — better
Further details — not scored
Size40 MB228 MB
Age rating4+4+
DeveloperSnap-on Inc.DockMaster Software, Inc

Customer experience

Snap

All ratings697 ratings
Positive90.7%
Neutral2.6%
Negative6.7%
Written reviews86 reviews
Positive30.2%
Neutral9.3%
Negative60.5%

DockMaster Mobile App

All ratings5 ratings
Positive60.0%
Neutral0.0%
Negative40.0%

Bugs and requests

Snap

Reported bugs

4 issues
  • Cannot log in or create account
  • App constantly crashes or shows error messages
  • Catalog and pricing information not loading properly
  • Incompatibility issues with certain devices

Requested features

4 requests
  • Ability to view and order tools directly from the app
  • Integration with dealer accounts and payment options
  • Improved search and navigation
  • Consistent pricing and catalog information

DockMaster Mobile App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Snap

No in-app purchases

None

DockMaster Mobile App

No in-app purchases

Questions

Is Snap free?
Snap is free to download, with no in-app purchases.
Is DockMaster Mobile App free?
DockMaster Mobile App is free to download, with no in-app purchases.
Which has better reviews, Snap or DockMaster Mobile App?
Snap is rated higher. Snap averages 4.6 out of 5 from 697 ratings, while DockMaster Mobile App averages 3.4 from 5 ratings.
Do Snap or DockMaster Mobile App have ads?
Neither Snap nor DockMaster Mobile App shows ads.
Which is updated more often, Snap or DockMaster Mobile App?
Snap ships an update every 2 months, and DockMaster Mobile App every 6 months. Most recently, Snap was updated on October 17, 2026 and DockMaster Mobile App on October 5, 2026.

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