Snap vs Tekmetric Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Snap
Access the complete product catalog, view new items, and participate in promotions. Connect to a mobile store to check balances, make payments, and order specific promotions. Find the right tools to complete any job with confidence.
- Full product catalog access
- View new product releases
- Participate in national promotions
- Mobile store account balance
- Make payments via mobile store
- Instant text/chat communication
- "I'm interested" feature
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Snap-on® Connect is a quick and easy way to get product information, view new product and participate in national promotions. Navigate the full catalog of Snap-on® Tools for the right solution to complete the job with confidence. When connected to a Mobile Store*, you can view account balances and make payments*, also communicate instantly via text or chat and order promotions specific to your connected mobile store*. Let him know that you are interested in a product or promotion using the "I'm interested" feature. Since 1920, Snap-on Tools has delivered quality, innovation and performance to get the job done- and done right- the first time and every time. *Participating Mobile Stores only
Tekmetric Mobile
Streamline automotive repair workflows with digital inspections and mobile check-in. Capture photos, videos, and notes directly from your device to document vehicle issues and track technician time. Real-time syncing ensures seamless collaboration between mobile and desktop platforms.
- Mobile Check-In with VIN/plate scanning
- Digital Vehicle Inspections (DVIs)
- Photo and video documentation
- Image markup for issue clarification
- Technician time tracking
- Real-time sync with desktop platform
- Repair Order access and job board
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Greet customers. Start repair orders. Perform inspections. All from your phone. Tekmetric Mobile is the fastest way to get work started and keep it moving — from the parking lot to the repair bay. With Mobile Check-In, service advisors can greet customers at their vehicle, scan a VIN or license plate, and instantly start or pull up a Repair Order. No running back and forth. No delays. Just faster, more personal service from the second a customer pulls in. Technicians can perform detailed Digital Vehicle Inspections (DVIs) right from their phone — complete with photos, videos, notes, and markups — without repeating steps or leaving the bay. Everything syncs in real time with the desktop platform, keeping the whole team aligned. That means fewer bottlenecks, less manual entry, and faster decisions — leading to shorter wait times, clearer communication, and more revenue across the shop. Whether you’re tracking time, documenting issues, or getting the next RO started, Tekmetric Mobile is built to match the way modern shops actually work: fast, flexible, and fully mobile. Key Features: - Mobile Check-In — scan VINs or plates to start or pull up ROs instantly - Digital Inspections — take photos, record videos, add notes and canned findings - Image Markup — show exactly what’s wrong with clear annotations - Time Tracking — clock in/out and track time from your phone - Repair Order Access — view vehicle and customer info, tech notes, and more - Job Board — find ROs by status: estimates, work in progress, or done - Real-Time Sync — mobile and desktop stay in sync automatically Say goodbye to messy clipboards, repeated measurements, and lost time. Tekmetric Mobile helps you work faster, stay consistent, and deliver a customer experience that keeps people coming back. Subscription required.
Screenshots
Verdict
The clearest difference is rating: Snap at 4.7 against Tekmetric Mobile's 2.7. Snap also leads on monetization model (free vs subscription) and ratings volume (784 vs 61). Tekmetric Mobile's advantage is update cadence (every 5 days vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Snap holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Snap has 784 ratings behind it against 61, so its average is the more settled of the two. Written reviews split almost evenly too, at 30% and 29% positive.
Snap ships an update every 2 months, Tekmetric Mobile every 5 days. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.
| Parameter | Snap | Tekmetric Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (784 ratings) — better | 2.7 (61 ratings) |
| Positive reviews | 29.9% of reviews — better | 29.4% of reviews |
| Number of ratings | 784 — better | 61 |
| Update frequency | Every 2 months | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.5 — better | 16.4 |
| Further details — not scored | ||
| Size | 40 MB | 155 MB |
| Age rating | 4+ | 4+ |
| Developer | Snap-on Inc. | Sparkplug Studios LLC |
Customer experience
Snap
Tekmetric Mobile
User reviews
Snap
From 784 App Store ratingsWhat we love
- 👍 Informative and easy to use
- 🚀 Great app interface
- 💡 Useful tool lookup and tracking
- 👍 Convenient for on-the-go tool information
Room to improve
- 🐛 Login and registration issues
- 🐛 Frequent crashes and bugs
- 🐛 Catalog and pricing information missing
- 🐛 Limited functionality compared to website
Tekmetric Mobile
From 61 App Store ratingsWhat we love
- 👍 Easy inspections
- 🚀 VIN scanner is a game changer
- 👍 Great for techs
- 💡 Continuous improvements appreciated
- 👍 Mobile app is convenient
Room to improve
- 👎 App is very limited
- 👎 Website is easier to use
- 👎 Videos fail to upload
- 👎 Significant lag when capturing photos
- 👎 Customer number missing from work order
Bugs and requests
Snap
Reported bugs
4 issues- Cannot log in or create account
- App constantly crashes or shows error messages
- Catalog and pricing information not loading properly
- Incompatibility issues with certain devices
Requested features
4 requests- Ability to view and order tools directly from the app
- Integration with dealer accounts and payment options
- Improved search and navigation
- Consistent pricing and catalog information
Tekmetric Mobile
Reported bugs
21 issues- Videos always fail to upload
- Videos erase if not caught in time
- Significant lag when capturing photos
- App breaks after updates
- Camera function offline after update
Show 16 moreShow fewer
- Search feature broke after update
- Always wants you to go out
- Frustrating time tracking, RO never paused
- No way to know which jobs time is running on
- Pictures or videos disappear when uploading or fail to upload
- Text input in inspection deletes itself after saving
- Won't let me log in
- Unusable on iPhone
- Slow at loading
- Terrible for efficiency bonuses
- Doesn't always update RO
- Problem logging in (password/email incorrect)
- DVI skips around
- Unable to add media after initial media
- Keyboard not opening (fixed by update)
- Login issues
Requested features
39 requests- Ability to pull up history
- Ability to look at reports (billed hours)
- More options for office staff app
- Customer phone number on work order
- Customer lookup utility
Show 34 moreShow fewer
- Edit ROs
- See prices
- See the schedule
- Look at invoices
- See service history
- See specs (oil capacity, wheel torque)
- Edit a repair order marked complete
- Admin controls (appointments, tech settings)
- Make customer concerns visible to techs
- Add new customers via app
- Start repair orders via app
- Add new cars and jobs on the go
- More features for owners/admins
- Add scheduling option
- Add customer list
- Show dollar amounts for jobs/estimates
- Face login or Apple Face Login
- See schedules
- See inventory
- See vendors
- Inventory counts, audits
- Access employee hours
- See daily numbers (closing, performance)
- See fluid types and quantities
- See technical information (torque specs)
- See vehicle specs (fluids, filters, specs, TSBs)
- Canned findings auto-populate
- Ability to interact with repair order 'Jobs'
- Ability to view repair order 'Jobs'
- Ability to change RO job status
- Work-in-progress screen
- See times on ticket
- See previous job history and inspections
- App structured similar to desktop version
In-app purchases
Snap
No in-app purchases
Tekmetric Mobile
No in-app purchases
Questions
Is Snap free?
Is Tekmetric Mobile free?
Which has better reviews, Snap or Tekmetric Mobile?
Do Snap or Tekmetric Mobile have ads?
Which is updated more often, Snap or Tekmetric Mobile?
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