Direct vs Tekmetric Mobile

Direct-Hit® Mobile brings trusted repair guidance right to the vehicle, eliminating wasted steps and driving technician efficiency and satisfaction. By combining Official OEM manuals directly from the manufacturer, technician-validated fixes, and mobile-first intelligent search, DHM delivers a complete repair experience in the palm of a technician’s hand. Search for information on your mobile device to diagnose challenging issues and repair vehicles faster on the first attempt. Access key repair information directly from your phone or tablet. Forget about remembering detailed procedures or waiting for lengthy printouts—everything you need is on your mobile device. Scan VINs using your device’s camera to quickly load vehicle information and get started on the repair. Only Direct Hit® has more than 3 million confirmed fixes developed with insights from master technicians. Key Features of Direct-Hit Mobile by Identifix: - Official OEM Shop Manuals straight from the manufacturer, including Pin-Out & Connector Views, Exploded View Diagrams, links to Locations & Connector Face, expanded Procedures and Specifications coverage - Hotline Archives & Confirmed Fixes: Easy access to Identifix’s Hotline Archives, including confirmed and potential fixes, test procedures, technician comments, and easy navigation to relevant content - Quick-Hits: View consolidated lists of key Specifications content for particular types of repairs, including Quick Service, Fluid Capacity, A/C, Brakes, Drivetrain, and Tightening Torque - Wiring Diagrams: Visualize wiring diagrams - Diagnostic Trouble Codes (DTCs): Access comprehensive DTC information and troubleshooting - Body Shop repair content - Parts and Labor Times: Get detailed labor times and OEM parts for specific repair procedures - Related Part Numbers: Find related part numbers for efficient repairs - Recall Notices: Stay updated with recall notices from NHTSA - Technical Service Bulletins (TSBs): Access TSBs from manufacturers - Symptom troubleshooting - YouTube Videos: Watch informative YouTube videos for repair guidance - Innovative Carousel: Quick access to all vehicle information in an intuitive carousel - Printable Pages: Print pages for reference in the workshop - Save Vehicles: Save an unlimited number of vehicles for easy access

Greet customers. Start repair orders. Perform inspections. All from your phone. Tekmetric Mobile is the fastest way to get work started and keep it moving — from the parking lot to the repair bay. With Mobile Check-In, service advisors can greet customers at their vehicle, scan a VIN or license plate, and instantly start or pull up a Repair Order. No running back and forth. No delays. Just faster, more personal service from the second a customer pulls in. Technicians can perform detailed Digital Vehicle Inspections (DVIs) right from their phone — complete with photos, videos, notes, and markups — without repeating steps or leaving the bay. Everything syncs in real time with the desktop platform, keeping the whole team aligned. That means fewer bottlenecks, less manual entry, and faster decisions — leading to shorter wait times, clearer communication, and more revenue across the shop. Whether you’re tracking time, documenting issues, or getting the next RO started, Tekmetric Mobile is built to match the way modern shops actually work: fast, flexible, and fully mobile. Key Features: - Mobile Check-In — scan VINs or plates to start or pull up ROs instantly - Digital Inspections — take photos, record videos, add notes and canned findings - Image Markup — show exactly what’s wrong with clear annotations - Time Tracking — clock in/out and track time from your phone - Repair Order Access — view vehicle and customer info, tech notes, and more - Job Board — find ROs by status: estimates, work in progress, or done - Real-Time Sync — mobile and desktop stay in sync automatically Say goodbye to messy clipboards, repeated measurements, and lost time. Tekmetric Mobile helps you work faster, stay consistent, and deliver a customer experience that keeps people coming back. Subscription required.