BESCOM Mithra vs KnowT Staff

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees. Consumers faced: > Generic information about BESCOM (Tariff, Policies, schemes, offices etc..) > Information on scheduled and unscheduled power outages > Registration to 1 or More accounts/installations > Consumption, Billing and Payment history > Online payment > Complaint registration, status tracking, GPS based tracking of restoration team and Rating. > Participate in surveys and get personalized recommendations. > Consumer specific services (Integration of Analytics) > Display BESCOM Facebook and Twitter page Employee faced: > Display RR no. wise list of payment dues. > Complaints status tracking, GPS based tracking of restoration team, updating and closure > Scheduled and un-scheduled power outage information For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.

Staff Members can use this app to Sign Up to their school's KnowT service, and use the features available to the Staff Members of the school. Features available now is Bus Transport Workflow, from Embarkation, Route Tracker, Disembarkation to Closing the Route. Staff Members can also use the unified messaging service, to create and communicate within User Defined Groups. Note: Continued use of GPS running in the background can dramatically decrease battery life.