BESCOM Mithra User Reviews

Customer Experience

Positive experience7.5% of reviews
Neutral15.1% of reviews
Negative experience77.4% of reviews

~ Based on 53 written reviews from the US App Store.

Is BESCOM Mithra Safe?

Not enough ratings yet to assess BESCOM Mithra.

Is BESCOM Mithra Legit?

BESCOM Mithra appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BESCOM Mithra is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to raise complaint

Unable to raise a complaint since last few days.. its stuck on loading

Functional but buggy

The app works to see the bill amount and related information. It also allows to submit complaints/requests.
The buggy part is that scrolling doesn’t work in outages tab. If the list of power outages area is bigger than the screen, I can’t scroll down to see everything. Fixing this would be great.

If would also be good if the app could send a notification a day before a planned outage in my area, specially the monthly maintenance ones, and also list the days/time for outages. Right now none of this information is available.
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Not opening on iPhone 14

App installed properly and till OTP working fine but do not show next page. The screen remains blank even after 30 min. waiting.

Raising a complaint but never works

Whenever we try to raise a complaint, it never works. It shows processing but nothing after that. Would be great if you first upgrade app.

Very helpful app

I am using this app for checking my electricity bills and for payment every month since many years now. It’s very useful and can check many accounts at same time in Karnataka.

App not working

The payment option is not working in the app. Please check. We are not able to pay our bills due to this.

Absolute Junk

Silicon Valley of India couldn’t come up with a proper mobile app?
- OTP doesn’t arrive in time
- OTP time out is 2 minutes, but counts in steps of 2
- Won’t let me download the receipt or acknowledgment of payment
- After payment is completed and I have received a text message from BESCOM for the acknowledgment, app still shows payment as pending
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In my Iphone 11 Pro login itself not happening… Customer support is too worse

I am not able to login into app from My iphone 11 Pro… i had reported issue to support team during the march 23 and still issue was not resolved.. current month may 23….

Worse customer care support…

Useless app

Not able to log in even though I’m a registered user. The app asks for the mobile number and after entering the otp received, the screen just goes blank! Totally useless!

Now working on iPhone, thank you for quick actions.

Now working on iPhone, thank you for quick actions.

Asking to update to latest version even though already on the latest

Asking to update to latest version even though already on the latest.

It is on iOS

zero stars

Crappie app, does not even load. not sure who developed and tested this app. nobody bothers to care too as i see last update 5 days back and no update till now. this is why privatization matters everywhere, very irresponsible from bescom team. no option for 0 star so rating it as 1 :(

3.0.0 version issue

I already have the app updated to latest version ,however I keep getting pop up to update new version from App Store. Cannot view bills due to this.

Not able to connect to iPhone

Hi,

I have installed latest version on my iPhone. With new version I’m unable to connect and get otp password to enable my account. Pls check and solve this issue. Otherwise there is lot of things developer can think of improvising this app for better usage.

App doesn’t work

On opening and trying to use the app the app displays “Account Error: New version of the app is available in App Store, Kindly update”

In the App Store there is no new updates. How an user will be able to use such an app.

It just don’t go beyond mobile number interface screen

Pathetic app. I have been using it for over three years for bill payment and it did the job quite well. Now they seem to have released an update (god knows what update) and made sure that the app doesn’t function at all. It asks for mobile number and that’s it. Then all you can see a spinning wheel! Now I need to rely on 3rd party apps for bill payments. Heights of ignorance!
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Impossible to pay the bill

Have to try several times to pay the electricity bill. No point in having the app. Total useless

Scrolling doesn’t work when bill is opened on iOS device

Scrolling doesn’t work when bill is opened on iOS device

Updated App not working

I use the BESCOM App for my monthly bill payment and to raise complaint, the updated app is not working properly and keeps on updating and it never allow the option to pay my electricity bill, please rectify the issue

Bill view problem in iPhone X

In Bill view scrolling up is not working to know the details. Only half portion in viewable. Please correct the same at the earliest.