Worst engineering ever
I have got a smart AC from them this year in February and it has gone faulty at least 8-9 times. Yes it doesn’t cost me anything for it to be repaired but their service is so poor that they take 4-5 days to fix the problem. The AC was the most expensive one in windows one but still most of the parts has already been replaced , still its giving problems every day or the other.
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Worst After-Sales Service – Avoid!
I’ve been calling Havells customer care for the last few days straight and my issue is still not resolved. No technician was sent to my home despite repeated promises. The technician’s number sent via SMS doesn’t even answer calls. Customer care keeps giving assurances but takes no real action — no resolution, no replacement technician, nothing.
This is honestly the worst after-sales experience I’ve had with any brand. If you’re thinking of buying Havells products, think twice — once something goes wrong, you’re on your own. I do not recommend Havells to anyone.
This is honestly the worst after-sales experience I’ve had with any brand. If you’re thinking of buying Havells products, think twice — once something goes wrong, you’re on your own. I do not recommend Havells to anyone.
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Worst Service in world
Very disappointing service. I scheduled my geyser installation for today morning, but I did not receive a single call or update from the assigned technician throughout the day. There was no communication, no status update, and no respect for the customer’s time.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
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False Cashback Promise, No Resolution Even After Escalation
I am extremely disappointed with my experience with the Havells Happiness loyalty program. I made my purchase based on the promise of cashback/rewards, but the cashback was never credited.
I contacted customer support multiple times and even escalated the matter to Senior Director Mukul, yet my issue remains unresolved. As a customer, I expected the company to honor the benefits it advertises and provide timely support.
A brand like Havells should ensure transparency in its loyalty program and resolve genuine customer complaints promptly instead of making customers repeatedly follow up.
Unless this issue is resolved, I cannot recommend the Havells Happiness loyalty program to others. I hope Havells reviews its customer service and fulfills the commitments made to its customers.
I contacted customer support multiple times and even escalated the matter to Senior Director Mukul, yet my issue remains unresolved. As a customer, I expected the company to honor the benefits it advertises and provide timely support.
A brand like Havells should ensure transparency in its loyalty program and resolve genuine customer complaints promptly instead of making customers repeatedly follow up.
Unless this issue is resolved, I cannot recommend the Havells Happiness loyalty program to others. I hope Havells reviews its customer service and fulfills the commitments made to its customers.
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Needs to be improved
I have been using Havells one app for 1 month by connecting with Lloyd AC .
In that 1 month I faced a lot of problems like even though WiFi connectivity is perfectly alright it displays offline and also in auto switch on feature using location it is very worst which shows my location 500 kms away from me . Please fix these issues. It is making everything worse.
In that 1 month I faced a lot of problems like even though WiFi connectivity is perfectly alright it displays offline and also in auto switch on feature using location it is very worst which shows my location 500 kms away from me . Please fix these issues. It is making everything worse.
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