Worst Service in world
Very disappointing service. I scheduled my geyser installation for today morning, but I did not receive a single call or update from the assigned technician throughout the day. There was no communication, no status update, and no respect for the customer’s time.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
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Worst app
Extremely disappointing experience with the Havells app. The app simply does not function as expected — it either crashes on launch, freezes mid-use, or fails to load content altogether. For a brand of Havells’ reputation, this is unacceptable.
I’ve tried restarting the app, clearing cache, and reinstalling, but none of it helped. Basic features are inaccessible, making the app completely unusable.
Hope the development team addresses these technical issues urgently. Until then, I cannot recommend this app to anyone.
I’ve tried restarting the app, clearing cache, and reinstalling, but none of it helped. Basic features are inaccessible, making the app completely unusable.
Hope the development team addresses these technical issues urgently. Until then, I cannot recommend this app to anyone.
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Worst Service
I am writing to urgently escalate an unresolved service request regarding my air conditioning unit, which has been pending since **11th May**. Despite multiple follow-ups, there has been no progress, and my experience with your service staff Siraj Ahmed has been highly unsatisfactory.
I am escalating this ticket due to the following specific issues:
* **Unacceptable Delay:** The service request was initiated on 11th May and remains unresolved, causing significant inconvenience in the current weather.
* **Unprofessional Conduct:** The assigned service technician Siraj Ahmed has been misbehaving, demonstrating a complete lack of professionalism, and has been entirely unhelpful in providing a resolution.
* **Incompetent Service:** The technician ordered the incorrect replacement part for my unit, further delaying the repair process.
This level of service is incredibly disappointing. I request that a competent, senior technician be assigned to my case immediately with the correct part.
Please take swift action to resolve this matter **ASAP**. I expect a prompt reply acknowledging this escalation and detailing the immediate steps you will take to fix my AC. If no further action is taken in next few hrs and a resolution is not provided immediately, I will be forced to highlight this terrible customer service publicly on social media.
I am escalating this ticket due to the following specific issues:
* **Unacceptable Delay:** The service request was initiated on 11th May and remains unresolved, causing significant inconvenience in the current weather.
* **Unprofessional Conduct:** The assigned service technician Siraj Ahmed has been misbehaving, demonstrating a complete lack of professionalism, and has been entirely unhelpful in providing a resolution.
* **Incompetent Service:** The technician ordered the incorrect replacement part for my unit, further delaying the repair process.
This level of service is incredibly disappointing. I request that a competent, senior technician be assigned to my case immediately with the correct part.
Please take swift action to resolve this matter **ASAP**. I expect a prompt reply acknowledging this escalation and detailing the immediate steps you will take to fix my AC. If no further action is taken in next few hrs and a resolution is not provided immediately, I will be forced to highlight this terrible customer service publicly on social media.
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Very poor service
I purchased a window AC last year, and it stopped working on 12 May. I raised a service request the same day, but today is already 23 May and the issue is still unresolved. I tried calling the phone number provided for service multiple times, but no one is picking up the calls.
Finally, I had to call a local operator to check the AC myself. I also have a 4-year AMC, but it feels like a total waste as I am still suffering due to the AC breakdown and poor service support.
Very disappointed with the after-sales service experience. I would strongly recommend going for Voltas instead, as their service is much better.
Finally, I had to call a local operator to check the AC myself. I also have a 4-year AMC, but it feels like a total waste as I am still suffering due to the AC breakdown and poor service support.
Very disappointed with the after-sales service experience. I would strongly recommend going for Voltas instead, as their service is much better.
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Havells Solar issue
In the Havells One app, in the Access Solar App, Issue 1: when I click for the first time on my plant name, in the daily production area, the OLD data comes. Only when I go out and come back am I able to see the latest daily production data. Problem 2: In the Solar App, I am NOT able to see the yield area, while I see 2026, I am not able to see 2025 data. Problem 3 : In the yield area, I am not able to see anything. Earlier these problems were not there. Can you please rectify these issues? I am accessing via the iOS.
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