Worst engineering ever
I have got a smart AC from them this year in February and it has gone faulty at least 8-9 times. Yes it doesn’t cost me anything for it to be repaired but their service is so poor that they take 4-5 days to fix the problem. The AC was the most expensive one in windows one but still most of the parts has already been replaced , still its giving problems every day or the other.
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Worst After-Sales Service – Avoid!
I’ve been calling Havells customer care for the last few days straight and my issue is still not resolved. No technician was sent to my home despite repeated promises. The technician’s number sent via SMS doesn’t even answer calls. Customer care keeps giving assurances but takes no real action — no resolution, no replacement technician, nothing.
This is honestly the worst after-sales experience I’ve had with any brand. If you’re thinking of buying Havells products, think twice — once something goes wrong, you’re on your own. I do not recommend Havells to anyone.
This is honestly the worst after-sales experience I’ve had with any brand. If you’re thinking of buying Havells products, think twice — once something goes wrong, you’re on your own. I do not recommend Havells to anyone.
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Worst Service in world
Very disappointing service. I scheduled my geyser installation for today morning, but I did not receive a single call or update from the assigned technician throughout the day. There was no communication, no status update, and no respect for the customer’s time.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
If Havells cannot fulfill a scheduled installation or even inform the customer about the delay, it reflects very poorly on their after-sales service. I have already raised a complaint, and if this issue is not resolved immediately, I will escalate it to the National Consumer Helpline.
I expected much better service from a brand like Havells.
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False Cashback Promise, No Resolution Even After Escalation
I am extremely disappointed with my experience with the Havells Happiness loyalty program. I made my purchase based on the promise of cashback/rewards, but the cashback was never credited.
I contacted customer support multiple times and even escalated the matter to Senior Director Mukul, yet my issue remains unresolved. As a customer, I expected the company to honor the benefits it advertises and provide timely support.
A brand like Havells should ensure transparency in its loyalty program and resolve genuine customer complaints promptly instead of making customers repeatedly follow up.
Unless this issue is resolved, I cannot recommend the Havells Happiness loyalty program to others. I hope Havells reviews its customer service and fulfills the commitments made to its customers.
I contacted customer support multiple times and even escalated the matter to Senior Director Mukul, yet my issue remains unresolved. As a customer, I expected the company to honor the benefits it advertises and provide timely support.
A brand like Havells should ensure transparency in its loyalty program and resolve genuine customer complaints promptly instead of making customers repeatedly follow up.
Unless this issue is resolved, I cannot recommend the Havells Happiness loyalty program to others. I hope Havells reviews its customer service and fulfills the commitments made to its customers.
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Needs to be improved
I have been using Havells one app for 1 month by connecting with Lloyd AC .
In that 1 month I faced a lot of problems like even though WiFi connectivity is perfectly alright it displays offline and also in auto switch on feature using location it is very worst which shows my location 500 kms away from me . Please fix these issues. It is making everything worse.
In that 1 month I faced a lot of problems like even though WiFi connectivity is perfectly alright it displays offline and also in auto switch on feature using location it is very worst which shows my location 500 kms away from me . Please fix these issues. It is making everything worse.
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Worst app
Extremely disappointing experience with the Havells app. The app simply does not function as expected — it either crashes on launch, freezes mid-use, or fails to load content altogether. For a brand of Havells’ reputation, this is unacceptable.
I’ve tried restarting the app, clearing cache, and reinstalling, but none of it helped. Basic features are inaccessible, making the app completely unusable.
Hope the development team addresses these technical issues urgently. Until then, I cannot recommend this app to anyone.
I’ve tried restarting the app, clearing cache, and reinstalling, but none of it helped. Basic features are inaccessible, making the app completely unusable.
Hope the development team addresses these technical issues urgently. Until then, I cannot recommend this app to anyone.
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Worst Service
I am writing to urgently escalate an unresolved service request regarding my air conditioning unit, which has been pending since **11th May**. Despite multiple follow-ups, there has been no progress, and my experience with your service staff Siraj Ahmed has been highly unsatisfactory.
I am escalating this ticket due to the following specific issues:
* **Unacceptable Delay:** The service request was initiated on 11th May and remains unresolved, causing significant inconvenience in the current weather.
* **Unprofessional Conduct:** The assigned service technician Siraj Ahmed has been misbehaving, demonstrating a complete lack of professionalism, and has been entirely unhelpful in providing a resolution.
* **Incompetent Service:** The technician ordered the incorrect replacement part for my unit, further delaying the repair process.
This level of service is incredibly disappointing. I request that a competent, senior technician be assigned to my case immediately with the correct part.
Please take swift action to resolve this matter **ASAP**. I expect a prompt reply acknowledging this escalation and detailing the immediate steps you will take to fix my AC. If no further action is taken in next few hrs and a resolution is not provided immediately, I will be forced to highlight this terrible customer service publicly on social media.
I am escalating this ticket due to the following specific issues:
* **Unacceptable Delay:** The service request was initiated on 11th May and remains unresolved, causing significant inconvenience in the current weather.
* **Unprofessional Conduct:** The assigned service technician Siraj Ahmed has been misbehaving, demonstrating a complete lack of professionalism, and has been entirely unhelpful in providing a resolution.
* **Incompetent Service:** The technician ordered the incorrect replacement part for my unit, further delaying the repair process.
This level of service is incredibly disappointing. I request that a competent, senior technician be assigned to my case immediately with the correct part.
Please take swift action to resolve this matter **ASAP**. I expect a prompt reply acknowledging this escalation and detailing the immediate steps you will take to fix my AC. If no further action is taken in next few hrs and a resolution is not provided immediately, I will be forced to highlight this terrible customer service publicly on social media.
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Experience with havells
I had been Raising service request for my ac from last 8-10 days but there is no response from their end, even they closed my service request without even informing me. I had raised service request for several times but every time they customer care staff says to wait for 24 to 48 hrs and at the end nothing happens.
Never gonna recommend my any belongings to buy any product from havells.
Worst experience ever!!
Never gonna recommend my any belongings to buy any product from havells.
Worst experience ever!!
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Very poor service
I purchased a window AC last year, and it stopped working on 12 May. I raised a service request the same day, but today is already 23 May and the issue is still unresolved. I tried calling the phone number provided for service multiple times, but no one is picking up the calls.
Finally, I had to call a local operator to check the AC myself. I also have a 4-year AMC, but it feels like a total waste as I am still suffering due to the AC breakdown and poor service support.
Very disappointed with the after-sales service experience. I would strongly recommend going for Voltas instead, as their service is much better.
Finally, I had to call a local operator to check the AC myself. I also have a 4-year AMC, but it feels like a total waste as I am still suffering due to the AC breakdown and poor service support.
Very disappointed with the after-sales service experience. I would strongly recommend going for Voltas instead, as their service is much better.
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“Unauthorised user”
Even after several times logging in, reinstalling app, it still shows that error. I wanted to urgently place an order. Customer support keeps saying “details sent to relevant team” for past one week and yet no resolution. Pathetic app. They’re not giving same offers as app on website. Why scam with offers when your app doesn’t even work?
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Havells Solar issue
In the Havells One app, in the Access Solar App, Issue 1: when I click for the first time on my plant name, in the daily production area, the OLD data comes. Only when I go out and come back am I able to see the latest daily production data. Problem 2: In the Solar App, I am NOT able to see the yield area, while I see 2026, I am not able to see 2025 data. Problem 3 : In the yield area, I am not able to see anything. Earlier these problems were not there. Can you please rectify these issues? I am accessing via the iOS.
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Amazing and Top Quantity Havells Products
Really I am very much impressed with Havells All Products I have purchased till date. Giving prompt services, quick installations, Proffessional well trained technician and staff’s. I always recommending Havells product to my friends and relatives. Who ever bought Havells products, they are very happy to have them. Good luck to Havells Team. Keep it up with same energy.
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Best but useless
App is designed really good. Everything is there from installation to service request. But why i dong understand why havells added installation work flow if nobody is going to call back. Why havells added customer service if nobody going to visit. So anyway just called local plumber. He visited in 10 mins and resolved the issue. Thanks to havells for boosting local business.
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Firmware Update Always Fails – Smart Features Unusable
I’m using the Havells Adonia-I geyser and facing persistent issues with its firmware update. Despite multiple attempts to upgrade, it always fails — the app keeps showing an error and the update never completes. Due to this, I’m unable to connect or control it through the Havells One app or Alexa. Quite disappointing that a premium product like this has such unreliable software support.
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Innovative and extremely user friendly and fast
Amazing user interface. And fast response too.
Good experience with Havells product.
All good. Nothing to say more. Just 3 months ago I purchased 2items of Havells product. I got timely service from their end. Product is quite good.
Missing Device Sharing/ Inviting Family Members like core features
It appears that the device-sharing feature has been removed in recent updates. Previously, in Havells Sync, I could share devices like my Lloyd Stellar AC with family members by inviting them via the app. However, in the current version of Havells One, this option seems to be missing or removed. This was a painful experience. I thought there will be more exciting new features but they are removing its core features like device sharing / inviting family members.
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Avoid as much as possible
My experience with this app and IOT geyser is nothing short of a nightmare . Product never works , everytime the app updates it affects the way your geyser operates . With the latest update , unless u manually come to app and launch the app and turn on the geyser , you can can never turn it on only with the physical switch . Unless u have access to app , this makes the geyser useless .
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Avoid Lloyd and Havells Products at All Costs – Their After-Sales Service is a Nightmare
I strongly urge everyone not to buy any product from Lloyd or Havells. Their after-sales service is nothing short of pathetic and infuriating. If your AC needs a part replacement, be prepared for a long, frustrating wait of 15 to 20 days or more—with no proper updates, no urgency, and a completely careless attitude from customer support.
I’ve been waiting for a part for my AC since 12th April, and despite countless follow-ups, nothing has been resolved. Their customer service is clueless, unresponsive, and utterly useless.
If you value your time, money, and peace of mind, stay far away from Lloyd and Havells. Buying from them is a guaranteed regret.
I’ve been waiting for a part for my AC since 12th April, and despite countless follow-ups, nothing has been resolved. Their customer service is clueless, unresponsive, and utterly useless.
If you value your time, money, and peace of mind, stay far away from Lloyd and Havells. Buying from them is a guaranteed regret.
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Extremely Frustrating Experience App is Unusable!
I have been trying to use the Havells One app, but all I get is the same error message: “Something went wrong! Please try again after some time.” This has been happening constantly, making the app completely useless. There seems to be no proper maintenance or updates to fix this issue. A brand like Havells should ensure its digital services work smoothly, but this app is a huge disappointment. If you’re relying on it for smart appliances or services, be prepared for frustration.
Lloyd 1 Ton 5 Star Wifi Inverter Split AC (5 in 1 Convertible, Anti Corrosion Coating, Copper, Anti-Viral Filter, White with Golden Deco Strip, GLS12V5FWGIL)
Lloyd 1 Ton 5 Star Wifi Inverter Split AC (5 in 1 Convertible, Anti Corrosion Coating, Copper, Anti-Viral Filter, White with Golden Deco Strip, GLS12V5FWGIL)
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