BESCOM Mithra vs BCML OLCD

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees. Consumers faced: > Generic information about BESCOM (Tariff, Policies, schemes, offices etc..) > Information on scheduled and unscheduled power outages > Registration to 1 or More accounts/installations > Consumption, Billing and Payment history > Online payment > Complaint registration, status tracking, GPS based tracking of restoration team and Rating. > Participate in surveys and get personalized recommendations. > Consumer specific services (Integration of Analytics) > Display BESCOM Facebook and Twitter page Employee faced: > Display RR no. wise list of payment dues. > Complaints status tracking, GPS based tracking of restoration team, updating and closure > Scheduled and un-scheduled power outage information For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.

Dashboards are business intelligence (BI) reporting tools that aggregate and display critical metrics and key performance indicators (KPIs) in a single screen, enabling users to monitor and examine business performance at a glance. Dashboards extract and communicate high-level insights such as anomalies, issues and trends for end-users of all skill levels, before they choose to analyze data in more detail using advanced mechanisms like contextual analytics. As a high-level reporting mechanism, dashboards ultimately provide fast ‘big picture’ answers to critical business questions and assist and benefit decision-making in several ways: • Communicating how a business is performing according to defined targets • Improving informational awareness for everyone • Organizing operational data into a well managed format • Visualizing complex relationships in a easy-to-understand way Dashboards increase data accessibility and transparency across the business and are helpful for both regular business users and advanced data analysts in monitoring operational health and gleaning high-level insights into performance, before further analysis in advanced tools. Dashboards have broad use cases across organizations, and with the continuous evolution of embedded analytics, which has allowed dashboard reporting to be more deeply integrated into the daily workflows of the BI user.