Comparison

UBA Video Banking vs FirstMonie

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UBA Video Banking

Connect face-to-face with banking experts via video calls to resolve queries, get product information, and access support 24/7. This service is exclusively for select customer tiers, offering real-time interaction from anywhere globally.

Highlights
  • Face-to-face video calls with experts
  • Resolve banking queries
  • Product and offer information
  • 24/7 customer support
  • Global accessibility
  • Exclusive for select customers
Features
Read full description

UBA Video Banking mobile application enables customers connect face to face with UBA Customer Experience Experts and Relationship Managers from the convenience of their living and work space through video calls and resolve most of their banking queries, get information on product and promotional offers while on the go, round the clock, 365 days a year. This service is offered exclusively to all Non Resident Nigerian(NRN ) Customers and Black, Platinum, Gold Card Customers as well as Visa Dual Currency Card customers of the bank. Providing them with the opportunity to interact with the bank in real time. This application is targeted at enhancing the customer’s experience through human interaction at anytime from anywhere across the globe.

About

FirstMonie

Manage your finances with a digital banking account. Open an account, send and receive money, pay bills, buy airtime, and save towards your goals. Offers secure access, multilingual support, and convenient funding options.

Highlights
  • Digital account opening
  • Send and receive money
  • Bill payments
  • Airtime and data purchases
  • Savings plans
  • Transaction tracking
  • Account management dashboard
Features
Read full description

Experience a smarter way to bank and manage your money with FirstMonie, FirstBank's next-generation digital financial account. Built for convenience, security, and financial inclusion, FirstMonie gives you access to everyday banking services directly from your mobile device. Why Choose FirstMonie? Open Your Account in Minutes Open your FirstMonie account using your mobile number Complete digital onboarding with real-time identity verification Upgrade to higher account tiers through self-service options Access multilingual support in English, French, and Simplified Chinese Secure and Reliable Access Secure login with PIN, biometrics, and device authentication Enhanced protection through OTP verification Self-service account recovery and reactivation Advanced transaction monitoring and fraud prevention controls Add Money Conveniently Fund your FirstMonie account through multiple channels: Bank transfers Debit card funding Linked bank accounts USSD payments QR payments Cash deposits through approved channels Quick account number sharing and copy functionality Send and Receive Money Instantly Transfer funds instantly to banks and supported accounts Receive money directly into your FirstMonie account Get real-time transaction notifications Enjoy secure transaction authorization and confirmation Buy Airtime and Data Purchase airtime for yourself or others Buy data bundles across supported mobile networks Repeat transactions quickly using saved beneficiaries and transaction history Pay Bills Easily Electricity Cable TV subscriptions Internet services Education payments Utility services Grow Your Finances with Built-in Savings Capabilities Create and manage savings plans Save towards personal financial goals Monitor balances and savings progress in real time Access savings services directly within the app Track Your Finances View account balances in real time Access complete transaction history Download account statements Monitor spending and account activity Receive instant transaction confirmations and updates Manage Your Account from a Single Dashboard Update personal information Manage security preferences Change language settings Access Terms and Conditions and Privacy Policy Locate nearby FirstMonie Agents and FirstBank Branches Perform self-service account management anytime Additional Features Include: Beneficiary management Recurring payments Electricity token retrieval Downloadable receipts and payment confirmations Download FirstMonie today!

Screenshots

UBA Video Banking4 screens
FirstMonie4 screens

Verdict

The call

The clearest difference is rating: UBA Video Banking at 4.0 against FirstMonie's 3.2. UBA Video Banking also leads on iOS requirement (8.0 vs 15.5). FirstMonie's advantage is update cadence (fortnightly vs every 16 months) and ratings volume (65 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UBA Video Banking holds the better App Store score, 4.0 against 3.2. That said, the two scores are not equally well evidenced: FirstMonie has 65 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

UBA Video Banking ships an update every 16 months, FirstMonie fortnightly. The most recent releases landed on November 5, 2026 and November 7, 2026 respectively.

Scorecard4 real differences · 6 level
UBA Video Banking versus FirstMonie: the parameters behind the verdict, then further details
ParameterUBA Video BankingFirstMonie
PriceFreeFree
Rating4.0 (2 ratings) — better3.2 (65 ratings)
Positive reviews—20.7% of reviews
Number of ratings265 — better
Update frequencyEvery 16 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS8.0 — better15.5
Further details — not scored
Size43 MB161 MB
Age rating4+4+
DeveloperUnited Bank For Africa PlcFirst Bank of Nigeria Limited

Customer experience

UBA Video Banking

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%

FirstMonie

All ratings65 ratings
Positive47.7%
Neutral9.2%
Negative43.1%
Written reviews29 reviews
Positive20.7%
Neutral0.0%
Negative79.3%

In-app purchases

None

UBA Video Banking

No in-app purchases

None

FirstMonie

No in-app purchases

Questions

Is UBA Video Banking free?
UBA Video Banking is free to download, with no in-app purchases.
Is FirstMonie free?
FirstMonie is free to download, with no in-app purchases.
Which has better reviews, UBA Video Banking or FirstMonie?
UBA Video Banking is rated higher. UBA Video Banking averages 4.0 out of 5 from 2 ratings, while FirstMonie averages 3.2 from 65 ratings.
Do UBA Video Banking or FirstMonie have ads?
Neither UBA Video Banking nor FirstMonie shows ads.
Which is updated more often, UBA Video Banking or FirstMonie?
UBA Video Banking ships an update every 16 months, and FirstMonie fortnightly. Most recently, UBA Video Banking was updated on November 5, 2026 and FirstMonie on November 7, 2026.

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