Comparison

UBA Video Banking vs GAPS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UBA Video Banking

Connect face-to-face with banking experts via video calls to resolve queries, get product information, and access support 24/7. This service is exclusively for select customer tiers, offering real-time interaction from anywhere globally.

Highlights
  • Face-to-face video calls with experts
  • Resolve banking queries
  • Product and offer information
  • 24/7 customer support
  • Global accessibility
  • Exclusive for select customers
Features
Read full description

UBA Video Banking mobile application enables customers connect face to face with UBA Customer Experience Experts and Relationship Managers from the convenience of their living and work space through video calls and resolve most of their banking queries, get information on product and promotional offers while on the go, round the clock, 365 days a year. This service is offered exclusively to all Non Resident Nigerian(NRN ) Customers and Black, Platinum, Gold Card Customers as well as Visa Dual Currency Card customers of the bank. Providing them with the opportunity to interact with the bank in real time. This application is targeted at enhancing the customer’s experience through human interaction at anytime from anywhere across the globe.

About

GAPS

Manage your business finances on the go with real-time balance checks, transfers, bill payments, and check deposits. This secure platform offers 2-factor authentication for convenient and confident banking anytime, anywhere.

Highlights
  • Real-time balance checks
  • Inter-account transfers
  • Bill payments
  • Check deposits
  • Foreign currency transfers
  • Business loan applications
  • 2-factor authentication
Features
Read full description

Manage your business transactions anywhere, any time with the GAPS-Lite Mobile Banking App. You can check real-time balances, make transfers between your accounts, pay bills, approve bulk payment schedule, deposit checks and so much more on the app. It’s simple and convenient. Key features includes: --> Business on the go Log into your business account(s) anytime, anywhere, using only your password. --> Your Business finances, all in one place Check all your account balances, access business trends, perform foreign currency transfers, manage your cheques, apply for business loans, send account statements to your email or to an embassy of your choice, setup and manage standing orders, and more. --> Confidence in a secured platform Bank with confidence on the GAPS-Lite Mobile App with secured 2-factor authentication (2FA) system. --> Simple and secure set up - Install the app and enter your access code, username, and password. - Forgot your password? Reset it using “Forgot Password?” on the login page. - Choose your preferred verification method (Token or 4-digit PIN). - Start using the app immediately with your selected verification method. Enjoy a seamless and user-friendly interface designed to make your business banking convenient.

Screenshots

UBA Video Banking4 screens
GAPS4 screens

Verdict

The call

The clearest difference is rating: UBA Video Banking at 4.0 against GAPS's 1.7. UBA Video Banking also leads on monetization model (free vs ad-supported) and iOS requirement (8.0 vs 13.0). GAPS's advantage is update cadence (every 6 weeks vs every 16 months) and ratings volume (31 vs 2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UBA Video Banking holds the better App Store score, 4.0 against 1.7. That said, the two scores are not equally well evidenced: GAPS has 31 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

UBA Video Banking ships an update every 16 months, GAPS every 6 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
UBA Video Banking versus GAPS: the parameters behind the verdict, then further details
ParameterUBA Video BankingGAPS
PriceFreeFree
Rating4.0 (2 ratings) — better1.7 (31 ratings)
Positive reviews—0.0% of reviews
Number of ratings231 — better
Update frequencyEvery 16 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS8.0 — better13.0
Further details — not scored
Size43 MB67 MB
Age rating4+4+
DeveloperUnited Bank For Africa PlcGuaranty Trust Bank PLC

Customer experience

UBA Video Banking

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%

GAPS

All ratings30 ratings
Positive16.7%
Neutral3.3%
Negative80.0%
Written reviews11 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

UBA Video Banking

No in-app purchases

None

GAPS

No in-app purchases

Questions

Is UBA Video Banking free?
UBA Video Banking is free to download, with no in-app purchases.
Is GAPS free?
GAPS is free to download, with no in-app purchases.
Which has better reviews, UBA Video Banking or GAPS?
UBA Video Banking is rated higher. UBA Video Banking averages 4.0 out of 5 from 2 ratings, while GAPS averages 1.7 from 31 ratings.
Do UBA Video Banking or GAPS have ads?
Neither UBA Video Banking nor GAPS shows ads.
Which is updated more often, UBA Video Banking or GAPS?
UBA Video Banking ships an update every 16 months, and GAPS every 6 weeks. Most recently, UBA Video Banking was updated on October 23, 2026 and GAPS on October 24, 2026.

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