Comparison

UBA Video Banking vs Hometown

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UBA Video Banking

Connect face-to-face with banking experts via video calls to resolve queries, get product information, and access support 24/7. This service is exclusively for select customer tiers, offering real-time interaction from anywhere globally.

Highlights
  • Face-to-face video calls with experts
  • Resolve banking queries
  • Product and offer information
  • 24/7 customer support
  • Global accessibility
  • Exclusive for select customers
Features
Read full description

UBA Video Banking mobile application enables customers connect face to face with UBA Customer Experience Experts and Relationship Managers from the convenience of their living and work space through video calls and resolve most of their banking queries, get information on product and promotional offers while on the go, round the clock, 365 days a year. This service is offered exclusively to all Non Resident Nigerian(NRN ) Customers and Black, Platinum, Gold Card Customers as well as Visa Dual Currency Card customers of the bank. Providing them with the opportunity to interact with the bank in real time. This application is targeted at enhancing the customer’s experience through human interaction at anytime from anywhere across the globe.

About

Hometown

Manage your finances with an all-in-one banking solution. Easily send and receive money, pay bills, grow savings with high interest, and access instant loans. Book flights, recharge airtime, and invest for the future, all from your mobile device.

Highlights
  • Send and receive money
  • Pay bills for services
  • Grow savings with interest
  • Access instant loans
  • Book flights
  • Invest in flexible options
  • Top-up airtime and data
Read full description

Welcome to a world of financial freedom and convenience, where your dreams become reality and banking becomes effortless. Experience Hometown - the online banking solution that empowers you, 24/7, no matter where you are. ◇ The Ultimate Banking Experience: Hometown is not just an app; it's your passport to financial bliss. Say hello to seamless online banking with just a few taps. We embody freedom, hope, and renewal - the pillars of your financial success. ◇ Transactions Made Simple: Sending and receiving money has never been easier. With Hometown, transfer funds to any Nigerian account effortlessly, and witness the magic of swift transactions. ◇ Pay with Ease: Why wait another minute? Settle essential services like DSTV, GoTV, Startimes, Showmax, PHCN subscriptions, and more in seconds, right from the Hometown app. ◇ Grow Your Savings: Unlock the power of the Akawo feature and watch your savings thrive with up to 12% interest. You can sleep soundly knowing your money is working tirelessly to secure your future. ◇ Get Instant Loans: You are not alone. Let’s help you ease the financial burdens. Get asses to the lowest-interest loans at the click of a button. ◇ Book Your Next Flight Flying to any destination now begins from home. Book your next local or international flight easily and at the best price with the Hometown. Hometown Advantage: ◯ Skip the Queues: No more wasting time in bank lines - transact from the Hometown app and access your account statement anytime, free of charge. ◯ Peace of Mind: Trust that your funds are in safe hands. Our automatic reversal system ensures your money always finds its way back without hassles. ◯ Bank Anywhere, Anytime: Embrace banking freedom. Manage your finances from the comfort of your home, office, or while you're on the move - 24/7 accessibility guaranteed. ◯ Customer Delight: Experience unparalleled customer service from a team that cares. Your satisfaction is our mission. ◇ Join the Revolution: With an ever-growing customer base, Hometown is revolutionizing online banking. Embrace a brighter financial future today. Your Financial Toolbox: * Invest in Tomorrow: Grow your wealth and withdraw anytime with our flexible investment options - "Open Akawo" or "Lock-up Akawo". * WAEC results: Pay for WAEC e-vouchers and access your results effortlessly through Hometown. * Recharge & Data: Stay connected. Top-up airtime and data for yourself, family, and friends - even Smile data subscriptions are covered. * Bet with Confidence: Never miss a bet. Fund betting accounts seamlessly through Hometown. * User-Friendly Design: Effortless navigation - bank smart without assistance. ONE APP FOR ALL TRANSACTIONS Experience the future of banking. Download Hometown now and take control of your financial destiny. Embrace hassle-free banking at your fingertips. GET IN TOUCH! The Hometown App is owned by Hometown Fintech Limited, a registered financial services company with the CAC. Our payment processing companies are CBN regulated and PCI DSS compliant. We can be reached via the following medium; * Email us at connect@gethometown.app * Like our Facebook page www.facebook.com/gethometown * Follow us on Twitter: www.twitter.com/apphometown * Follow us on Instagram: www.instagram.com/gethometown * Call us on +234 8031230668, +234 8138686589 * Visit our website: www.gethometown.app PS: Hometown loans are extremely useful in emergency situations. Customers are advised to apply for the Hometown Loan only when it is extremely necessary to do so. Please visit www.gethometown.app to learn more.

Screenshots

UBA Video Banking4 screens
Hometown4 screens

Verdict

The call

The clearest difference is update cadence: Hometown at every 2 months against UBA Video Banking's every 16 months. Hometown also leads on ratings volume (721 vs 2) and rating (4.3 vs 4.0). UBA Video Banking's advantage is iOS requirement (8.0 vs 12.4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hometown holds the better App Store score, 4.3 against 4.0. That said, the two scores are not equally well evidenced: Hometown has 721 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

UBA Video Banking ships an update every 16 months, Hometown every 2 months. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
UBA Video Banking versus Hometown: the parameters behind the verdict, then further details
ParameterUBA Video BankingHometown
PriceFreeFree
Rating4.0 (2 ratings)4.3 (721 ratings) — better
Positive reviews—30.6% of reviews
Number of ratings2721 — better
Update frequencyEvery 16 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS8.0 — better12.4
Further details — not scored
Size43 MB69 MB
Age rating4+4+
DeveloperUnited Bank For Africa PlcHometown Fintech Limited

Customer experience

UBA Video Banking

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%

Hometown

All ratings668 ratings
Positive78.0%
Neutral6.4%
Negative15.6%
Written reviews62 reviews
Positive30.6%
Neutral4.8%
Negative64.5%

Bugs and requests

UBA Video Banking

Not enough reviews yet to summarise bugs or requests.

Hometown

Reported bugs

3 issues
  • Login and verification issues
  • Inconsistent app functionality
  • Delayed or failed transactions

Requested features

3 requests
  • Improve loan application process
  • Enhance user-friendliness of the app
  • Provide better communication and transparency

In-app purchases

None

UBA Video Banking

No in-app purchases

None

Hometown

No in-app purchases

Questions

Is UBA Video Banking free?
UBA Video Banking is free to download, with no in-app purchases.
Is Hometown free?
Hometown is free to download, with no in-app purchases.
Which has better reviews, UBA Video Banking or Hometown?
Hometown is rated higher. UBA Video Banking averages 4.0 out of 5 from 2 ratings, while Hometown averages 4.3 from 721 ratings.
Do UBA Video Banking or Hometown have ads?
Neither UBA Video Banking nor Hometown shows ads.
Which is updated more often, UBA Video Banking or Hometown?
UBA Video Banking ships an update every 16 months, and Hometown every 2 months. Most recently, UBA Video Banking was updated on November 5, 2026 and Hometown on November 3, 2026.

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