MyTerminal vs Stevens Shuttle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyTerminal
Access real-time bus departure times and gate locations for all buses leaving the terminal. Discover services like shops, restaurants, and restrooms with an interactive directory. Stay informed about service disruptions with instant alerts.
- Scheduled bus departure times
- Gate locations
- Search departures by destination
- Terminal service directory
- Real-time incident alerts
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MyTerminal provides you with information about bus departures and terminal services at the Port Authority Bus Terminal. With the MyTerminal app, users will be able to: • Get scheduled departure time and gate location for all buses departing from the terminal. Users can search for departures by destination city. • View directories showing the location of services available at the terminal, including ticketing, shops and restaurants, restrooms, ATMs, and charging stations. • Check real-time alerts about incidents impacting bus service at the terminal.
Stevens Shuttle
This app provides an on-demand shuttle service for safe and convenient travel around campus and within Hoboken, especially at night. Book rides easily through the app and share your journey with other users.
- On-demand shuttle booking
- Campus and city travel
- Safe night rides
- Shared rides
- Free service
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Stevens Shuttle makes your daily commute easy and helps you travel safely at night. How it works: - Book a ride to or from campus. - Get picked up by a Stevens shuttle. - Share your ride with other people getting around campus. - Get where you need to go any day of the week — completely free. More about us: SAFE. Stevens Shuttle serves rides between campus and anywhere in Hoboken at night. We are the safe alternative to walking alone at night. FREE. Stevens Shuttle has you covered. This service is completely free, making your commute more affordable. EASY. All you have to do to ride with Stevens Shuttle is download the app, sign up, and book your ride. Questions? Reach out to stevens-riders@ridewithvia.com.
Screenshots
Verdict
The clearest difference is rating: Stevens Shuttle at 4.8 against MyTerminal's 1.8. Stevens Shuttle also leads on review sentiment (31% vs 0%) and update cadence (every 6 weeks vs every 3 months). MyTerminal's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Stevens Shuttle holds the better App Store score, 4.8 against 1.8. Both are backed by a comparable volume of ratings — 108 and 346 respectively. Written reviews point the same way: 0% of MyTerminal's written reviews are positive against 31% of Stevens Shuttle's.
MyTerminal ships an update every 3 months, Stevens Shuttle every 6 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | MyTerminal | Stevens Shuttle |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (108 ratings) | 4.8 (346 ratings) — better |
| Positive reviews | 0.0% of reviews | 30.8% of reviews — better |
| Number of ratings | 108 | 346 — better |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 211 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | Port Authority of NY NJ | Via Transportation, Inc. |
Customer experience
MyTerminal
Stevens Shuttle
User reviews
MyTerminal
From 108 App Store ratingsWhat we love
- 👍 Useful for locating terminals and gate times (when it works)
Room to improve
- ❌ Inaccurate times and gates
- ❌ Missing gate information
- ❌ No map to find buses
- ❌ Cannot buy tickets in-app
- ❌ Does not have up-to-date information
Stevens Shuttle
From 346 App Store ratingsWhat we love
- ✨ Enthusiastic and knowledgeable driver (Omar)
- ✨ Magnificent and elevated travel experience (J.H. Cromwell)
- 👍 App is great overall (sbawa2)
Room to improve
- 😞 Never accurate pickup times
- 😞 Shuttle arrives early and leaves
- 😞 No way to arrive on time
- 😞 Shuttle system is frustrating
- 😞 Limited pickup spots
Bugs and requests
MyTerminal
Reported bugs
12 issues- App crashes when searching
- App crashes when trying to type in bus number
- App crashes as soon as it loads
- App shows no departures
- App fails to update internal information
Show 7 moreShow fewer
- App closes every time search bar is clicked
- Search doesn't work for routes
- Cannot see past alerts
- Search function returns zero results for common searches
- Search is broken
- App spins for minutes at a time
- No tracking info for late buses
Requested features
11 requests- Add ability to see stops on a bus route for a specific trip
- Implement a 'favorite' feature for buses
- Provide real-time departure tracking/estimates, especially for NJT buses
- Allow searching by destination city
- Allow searching by bus number
Show 6 moreShow fewer
- Improve user-friendliness and intuitiveness
- Add more enhanced features
- Include destination address search
- Add alerts for saved buses
- Improve maps to be more updated and detailed
- Include NJT bus information
Stevens Shuttle
Reported bugs
8 issues- Pickup times are inaccurate
- Notifications are misleading
- Shuttles cancel without notice
- Call feature is non-functional
- Password reset texts do not arrive
Show 3 moreShow fewer
- Support link is broken
- App glitches when shuttle moves on map
- SMS updates are not being received
Requested features
8 requests- Improve pickup time accuracy
- Expand pickup locations
- Ensure shuttle operates until advertised closing time
- Fix call feature
- Improve driver training/address driver issues
Show 3 moreShow fewer
- Fix SMS notification issues
- Fix password reset text delivery
- Fix app map glitches
In-app purchases
MyTerminal
No in-app purchases
Stevens Shuttle
No in-app purchases
Questions
Is MyTerminal free?
Is Stevens Shuttle free?
Which has better reviews, MyTerminal or Stevens Shuttle?
Do MyTerminal or Stevens Shuttle have ads?
Which is updated more often, MyTerminal or Stevens Shuttle?
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