Comparison

MyTerminal vs Stevens Shuttle

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyTerminal

Access real-time bus departure times and gate locations for all buses leaving the terminal. Discover services like shops, restaurants, and restrooms with an interactive directory. Stay informed about service disruptions with instant alerts.

Highlights
  • Scheduled bus departure times
  • Gate locations
  • Search departures by destination
  • Terminal service directory
  • Real-time incident alerts
Features
Read full description

MyTerminal provides you with information about bus departures and terminal services at the Port Authority Bus Terminal. With the MyTerminal app, users will be able to: • Get scheduled departure time and gate location for all buses departing from the terminal. Users can search for departures by destination city. • View directories showing the location of services available at the terminal, including ticketing, shops and restaurants, restrooms, ATMs, and charging stations. • Check real-time alerts about incidents impacting bus service at the terminal.

About

Stevens Shuttle

This app provides an on-demand shuttle service for safe and convenient travel around campus and within Hoboken, especially at night. Book rides easily through the app and share your journey with other users.

Highlights
  • On-demand shuttle booking
  • Campus and city travel
  • Safe night rides
  • Shared rides
  • Free service
Features
Read full description

Stevens Shuttle makes your daily commute easy and helps you travel safely at night. How it works: - Book a ride to or from campus. - Get picked up by a Stevens shuttle. - Share your ride with other people getting around campus. - Get where you need to go any day of the week — completely free. More about us: SAFE. Stevens Shuttle serves rides between campus and anywhere in Hoboken at night. We are the safe alternative to walking alone at night. FREE. Stevens Shuttle has you covered. This service is completely free, making your commute more affordable. EASY. All you have to do to ride with Stevens Shuttle is download the app, sign up, and book your ride. Questions? Reach out to stevens-riders@ridewithvia.com.

Screenshots

MyTerminal4 screens
Stevens Shuttle4 screens

Verdict

The call

The clearest difference is rating: Stevens Shuttle at 4.8 against MyTerminal's 1.8. Stevens Shuttle also leads on review sentiment (31% vs 0%) and update cadence (every 6 weeks vs every 3 months). MyTerminal's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Stevens Shuttle holds the better App Store score, 4.8 against 1.8. Both are backed by a comparable volume of ratings — 108 and 346 respectively. Written reviews point the same way: 0% of MyTerminal's written reviews are positive against 31% of Stevens Shuttle's.

UpkeepUpdate frequency

MyTerminal ships an update every 3 months, Stevens Shuttle every 6 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
MyTerminal versus Stevens Shuttle: the parameters behind the verdict, then further details
ParameterMyTerminalStevens Shuttle
PriceFreeFree
Rating1.8 (108 ratings)4.8 (346 ratings) — better
Positive reviews0.0% of reviews30.8% of reviews — better
Number of ratings108346 — better
Update frequencyEvery 3 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size211 MB129 MB
Age rating4+4+
DeveloperPort Authority of NY NJVia Transportation, Inc.

Customer experience

MyTerminal

All ratings104 ratings
Positive15.4%
Neutral5.8%
Negative78.8%
Written reviews44 reviews
Positive0.0%
Neutral4.5%
Negative95.5%

Stevens Shuttle

All ratings346 ratings
Positive95.1%
Neutral0.6%
Negative4.3%
Written reviews13 reviews
Positive30.8%
Neutral0.0%
Negative69.2%

User reviews

MyTerminal

From 108 App Store ratings

What we love

  • 👍 Useful for locating terminals and gate times (when it works)

Room to improve

  • ❌ Inaccurate times and gates
  • ❌ Missing gate information
  • ❌ No map to find buses
  • ❌ Cannot buy tickets in-app
  • ❌ Does not have up-to-date information

Stevens Shuttle

From 346 App Store ratings

What we love

  • ✨ Enthusiastic and knowledgeable driver (Omar)
  • ✨ Magnificent and elevated travel experience (J.H. Cromwell)
  • 👍 App is great overall (sbawa2)

Room to improve

  • 😞 Never accurate pickup times
  • 😞 Shuttle arrives early and leaves
  • 😞 No way to arrive on time
  • 😞 Shuttle system is frustrating
  • 😞 Limited pickup spots

Bugs and requests

MyTerminal

Reported bugs

12 issues
  • App crashes when searching
  • App crashes when trying to type in bus number
  • App crashes as soon as it loads
  • App shows no departures
  • App fails to update internal information
Show 7 more
  • App closes every time search bar is clicked
  • Search doesn't work for routes
  • Cannot see past alerts
  • Search function returns zero results for common searches
  • Search is broken
  • App spins for minutes at a time
  • No tracking info for late buses

Requested features

11 requests
  • Add ability to see stops on a bus route for a specific trip
  • Implement a 'favorite' feature for buses
  • Provide real-time departure tracking/estimates, especially for NJT buses
  • Allow searching by destination city
  • Allow searching by bus number
Show 6 more
  • Improve user-friendliness and intuitiveness
  • Add more enhanced features
  • Include destination address search
  • Add alerts for saved buses
  • Improve maps to be more updated and detailed
  • Include NJT bus information

Stevens Shuttle

Reported bugs

8 issues
  • Pickup times are inaccurate
  • Notifications are misleading
  • Shuttles cancel without notice
  • Call feature is non-functional
  • Password reset texts do not arrive
Show 3 more
  • Support link is broken
  • App glitches when shuttle moves on map
  • SMS updates are not being received

Requested features

8 requests
  • Improve pickup time accuracy
  • Expand pickup locations
  • Ensure shuttle operates until advertised closing time
  • Fix call feature
  • Improve driver training/address driver issues
Show 3 more
  • Fix SMS notification issues
  • Fix password reset text delivery
  • Fix app map glitches

In-app purchases

None

MyTerminal

No in-app purchases

None

Stevens Shuttle

No in-app purchases

Questions

Is MyTerminal free?
MyTerminal is free to download, with no in-app purchases.
Is Stevens Shuttle free?
Stevens Shuttle is free to download, with no in-app purchases.
Which has better reviews, MyTerminal or Stevens Shuttle?
Stevens Shuttle is rated higher. MyTerminal averages 1.8 out of 5 from 108 ratings, while Stevens Shuttle averages 4.8 from 346 ratings.
Do MyTerminal or Stevens Shuttle have ads?
Neither MyTerminal nor Stevens Shuttle shows ads.
Which is updated more often, MyTerminal or Stevens Shuttle?
MyTerminal ships an update every 3 months, and Stevens Shuttle every 6 weeks. Most recently, MyTerminal was updated on November 2, 2026 and Stevens Shuttle on November 3, 2026.

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