MyTerminal User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral4.5% of reviews
Negative experience95.5% of reviews

~ Based on 44 written reviews from the US App Store.

Is MyTerminal Safe?

MyTerminal does not appear safe based on available data. AppsHunter Safety Score for MyTerminal is 41/100.

This assessment is based on 104 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.4% of ratings point to a safe experience
5.8% of ratings suggest some concerns
78.8% of ratings point to a risky experience

~ Based on 104 App Store ratings for MyTerminal.

Is MyTerminal Legit?

MyTerminal appears to be a legitimate app. AppsHunter Legitimacy Score for MyTerminal is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DO NOT trust that app!!!!

You would think that the app meant to do the most essential two things : gIve the right time and the right gate would precisely that … Only until you are finding yourself running from one part of the building to another because you trusted the app!!! Hell even the driver looked into it and couldn’t believe it so much that he stayed a little bit longer just in case that others ended following the app infos!!!!

My suggestion: Delete the app and 100% speak to an agent at your bus station ESPECIALLY if the bus station is large. I know I won’t get caught twice.
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What a joke

No map to find the buses by gate or location. Can’t buy tickets in-app. Better off walking.

Inaccurate.

Literally just incredibly inaccurate with times and gates. Useless app.

Does not have up to date information

This app does not have correct or up to date info for busses and current bus routes.

Useless App

Do you know how difficult it is to find the right gate at Port Authority? How will this problem be solved? Who will solve it? This app is nonsense, a waste of time and bureaucratic money.

¿Sabes lo difícil que es encontrar la puerta correcta en Port Authority? ¿Cómo se solucionará este problema? ¿Quién lo solucionará? Esta aplicación es una tontería, una pérdida de tiempo y dinero burocrático.
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Needs to be updated

This app is a mess. Do not trust the scheduling all the time. Be ready for false bus times and missing bus times as well. This app is great for not showing you all the buses available

Terrible app

I never write reviews. This is the worst travel app I’ve ever used. Impossible to use.

FIX IT ALREADY

Why is the most recent schedule change not synced to the app yet? Notified people about it for weeks but can’t post it to the app? 122 still shows one time listed on its schedule, 7:30pm. Terrible app run by terrible company wish everyone would boycott

full of misinformation

missed my bus because it told me the wrong gate

Not friendly App

This App needs lots of improvement and imagination on how to make it user friendly, intuitive, and easy to use. Trying to figure out how to get back to my hotel was nothing but nightmare. Google was very helpful figuring out which bus number to take, but trying to figure out which level/gate number and door number was almost an impossible task. Not even seasoned bus riders were able to figure which gate we needed to take. Luckily after 20 minutes we found an employee that was able to decipher the crazy convoluted schedule.
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App is garbage - missing gate info

App is garbage just like the port authority. Gates missing. Horrible.

Doesn’t tell you gate information

Only reason I downloaded it was to see what gate a bus was at, and it doesn’t show that. The guy in the booth that has everything memorized is a million times better! 5 stars to him

Bad, now dead

The app was confusing and poorly designed.
It was flaky, and text often wouldn’t fit where it was supposed to.
Today, I launched it to check something. I told me I had to update some internal info in the app (not an App Store update), so I clicked update. It told me that failed and I could try again. Tried. Failed again. Repeat a few times. Force quit app. Launched it again.
Now, it happily shows me there are no departures of any kind.
No obvious way to get it to update its info.
If this app didn’t verge on useless, I would uninstall and reinstall, but writing this review took up the time and energy I have to spare.
And, maybe writing this review will save other people their own time. Save yourselves! Avoid this pile of garbage.
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Some times works.

This app was great in the beginning but now at least 2-3 times a week does not work at all. I can’t see departure times or gates.

Wrong information for all gates

This app does not fulfill its sole purpose. It has completely bizarre gates for nearly all buses, like local buses supposedly being down in the basement level.

Literally this app is garbage

This app doesn’t work and just taking space on my phone 📱 so I decided to deleted and gota new one better

Useless

I downloaded the app since I recently moved to NJ and did not know my way around Port Authority nor the time schedule or gate of my bus. It does not give accurate gate numbers I’ve waited at a gate for 45 minutes and it wasn’t the correct gate.

Useless

Despite the claimed purpose of the app, it doesn’t include all of the bus lines. Why even bother making this app?

Buggy piece of crap

Crashes any time you try to do a search. Better off just going to the terminal and looking at the terminal.

Crashes when searching

You can’t search or locate information needed because app closes every time you click in search bar. Terrible.