MyTerminal vs Evening Shuttle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyTerminal
Access real-time bus departure times and gate locations for all buses leaving the terminal. Discover services like shops, restaurants, and restrooms with an interactive directory. Stay informed about service disruptions with instant alerts.
- Scheduled bus departure times
- Gate locations
- Search departures by destination
- Terminal service directory
- Real-time incident alerts
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MyTerminal provides you with information about bus departures and terminal services at the Port Authority Bus Terminal. With the MyTerminal app, users will be able to: • Get scheduled departure time and gate location for all buses departing from the terminal. Users can search for departures by destination city. • View directories showing the location of services available at the terminal, including ticketing, shops and restaurants, restrooms, ATMs, and charging stations. • Check real-time alerts about incidents impacting bus service at the terminal.
Evening Shuttle
This app offers on-demand rides for safe nighttime travel, acting as an alternative to walking alone. It connects you with other passengers heading in the same direction, making your journey efficient and cost-effective.
- Book on-demand rides
- Get pickup instructions
- Track your vehicle
- Share rides with friends
- Save money on travel
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Evening Shuttle is a service that provides on-demand transportation as an alternative to walking alone at night. Columbia Transportation has partnered with Public Safety and Via to bring Evening Shuttle to life. The new Evening Shuttle application makes booking rides through the app incredibly easy! With a few taps, you can book an on-demand ride and our technology will pair you with other people headed in your direction. This service is the same Evening Shuttle service that you know and love. By downloading this app, you will be able to: - Book an on-demand ride from your phone. - Get pickup instructions, track your vehicle, and get picked up within minutes. - You have the option to share this service with others! Bring your friends along, and we'll match your ride with other passengers heading in the same direction. - Save money! Evening Shuttle is free and it's the safest way to get home at night. If you have any questions, please reach out to our support center by emailing cushuttle@ridewithvia.com. If you are loving your experience so far, throw us a 5-star rating. You'll have our eternal gratitude!
Screenshots
Verdict
The clearest difference is rating: Evening Shuttle at 4.6 against MyTerminal's 1.8. Evening Shuttle also leads on review sentiment (8% vs 0%) and ratings volume (497 vs 108). MyTerminal's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Evening Shuttle holds the better App Store score, 4.6 against 1.8. Both are backed by a comparable volume of ratings — 108 and 497 respectively. Written reviews point the same way: 0% of MyTerminal's written reviews are positive against 8% of Evening Shuttle's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | MyTerminal | Evening Shuttle |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (108 ratings) | 4.6 (497 ratings) — better |
| Positive reviews | 0.0% of reviews | 8.3% of reviews — better |
| Number of ratings | 108 | 497 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 211 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | Port Authority of NY NJ | Via Transportation, Inc. |
Customer experience
MyTerminal
Evening Shuttle
User reviews
MyTerminal
From 108 App Store ratingsWhat we love
- 👍 Useful for locating terminals and gate times (when it works)
Room to improve
- ❌ Inaccurate times and gates
- ❌ Missing gate information
- ❌ No map to find buses
- ❌ Cannot buy tickets in-app
- ❌ Does not have up-to-date information
Evening Shuttle
From 497 App Store ratingsWhat we love
- ❤️ Reliable service when working properly
- 👨✈️ Knowledgeable and professional drivers
- 🚗 Convenient daily transportation option
Room to improve
- 🐛 App crashes on startup
- 🚫 Login system completely broken
- ⏱️ Extremely long and unpredictable wait times
- 📍 Drivers arriving at wrong locations
- 🚗 Drivers canceling rides without explanation
Bugs and requests
MyTerminal
Reported bugs
12 issues- App crashes when searching
- App crashes when trying to type in bus number
- App crashes as soon as it loads
- App shows no departures
- App fails to update internal information
Show 7 moreShow fewer
- App closes every time search bar is clicked
- Search doesn't work for routes
- Cannot see past alerts
- Search function returns zero results for common searches
- Search is broken
- App spins for minutes at a time
- No tracking info for late buses
Requested features
11 requests- Add ability to see stops on a bus route for a specific trip
- Implement a 'favorite' feature for buses
- Provide real-time departure tracking/estimates, especially for NJT buses
- Allow searching by destination city
- Allow searching by bus number
Show 6 moreShow fewer
- Improve user-friendliness and intuitiveness
- Add more enhanced features
- Include destination address search
- Add alerts for saved buses
- Improve maps to be more updated and detailed
- Include NJT bus information
Evening Shuttle
Reported bugs
9 issues- App crashes upon opening
- Login authentication fails with UNI and 2FA
- No login page for existing users after logout
- Phone verification code format mismatch
- Connection error messages
Show 4 moreShow fewer
- Wait times increase unexpectedly after booking
- ETA changes dramatically after ride confirmation
- Driver location not updating during breaks
- App technical issues after system transfer
Requested features
6 requests- Driver break time status indicator
- Multiple passenger support
- Improved ETA accuracy
- Better login page for existing users
- Real-time driver location updates
Show 1 moreShow fewer
- Ride ordering for other Columbia students
In-app purchases
MyTerminal
No in-app purchases
Evening Shuttle
No in-app purchases
