StartCARE vs Windsor 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
StartCARE
This app performs network tests and diagnostics to help support agents resolve internet issues quickly. It allows users to share test results and, with permission, enables agents to remotely connect to modems for troubleshooting and settings adjustments.
- Network tests and diagnostics
- Share test results with support
- Remote modem connection
- Troubleshoot and fix settings
- Quick issue resolution
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Only run this app if you've been referred by a start.ca support agent. StartCARE runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! StartCARE can also allow start.ca support agents to connect to your modem to run tests and fix settings with your permission.
Windsor 311
Easily connect with city services through your mobile device. Report issues or ask questions with the ability to attach photos and pinpoint your location using GPS.
- Report issues
- Ask questions
- Attach photos
- Use GPS for location
- Contact city services
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Windsor 311 offers you a simple way to get in touch with city services using your mobile device. With our intuitive icons, you can ask a question or report an issue, with options to include photos and use GPS to easily indicate your location.
Screenshots
Verdict
The clearest difference is review sentiment: StartCARE at 100% against Windsor 311's 0%. StartCARE also leads on update cadence (every 2 months vs every 12 months) and iOS requirement (15.0 vs 26.0). Windsor 311's advantage is rating (5.0 vs 3.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Windsor 311 holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews complicate that: 100% of StartCARE's written reviews are positive against 0% of Windsor 311's, so the app with the better star average is not the one people write more warmly about.
StartCARE ships an update every 2 months, Windsor 311 every 12 months. The most recent releases landed on October 22, 2026 and October 2, 2026 respectively.
| Parameter | StartCARE | Windsor 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 2 — better | 1 |
| Update frequency | Every 2 months — better | Every 12 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 39 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | multiboard communications inc | Corporation of the City of Windsor |
Customer experience
StartCARE
Windsor 311
In-app purchases
StartCARE
No in-app purchases
Windsor 311
No in-app purchases
