Comparison

Waitrose & Partners vs PandaFresh

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Waitrose & Partners

Shop for groceries and essentials online or in-store. Book deliveries, collect orders, manage your account, and access exclusive offers. Scan and pay in store for a faster checkout experience.

Highlights
  • Online grocery shopping
  • Delivery and Click & Collect booking
  • Order management
  • In-store Scan & Pay
  • Digital myWaitrose card
  • Favourites list
  • Add orders to calendar
Features
Read full description

New to Waitrose & Partners online? Create an account in our app and you can start shopping straight away. You can also sign up to myWaitrose or link to an existing account via the app. Already shop online with Waitrose & Partners? Sign in using your waitrose.com details and you're good to go. With the app, you can book a delivery or Click & Collect slot, view existing orders, amend orders and search for products with ease. On the move? Start a shop in our app, and complete it at waitrose.com ‒ or vice versa. Your Trolley contents and account details will automatically sync. Are you a myWaitrose member? Leave your physical myWaitrose card at home and still benefit from the same great offers. Scan the digital card in the app at checkout or use it for ScanPayGo. You can also now add your myWaitrose card to your Apple Wallet. Scan and pay in store using your mobile phone with ScanPayGo Available in the Waitrose app, ScanPayGo allows you to scan product barcodes, see a running total, pack your bags as you go and check out fast. And to make shopping even simpler you can write your shopping list from the app home screen before you arrive in store. You will need to register for a waitrose.com account and myWaitrose card to use ScanPayGo. Click & Collect now on the app Why wait in? Pop to your local Waitrose & Partners store and collect your order – free of charge. Waitrose Entertaining now on the app If you’re feeding a crowd or planning a special celebration, our made to order range will make stress-free celebrations simple yet stylish. Use Favourites Easily find the items you regularly buy online and in-store. Any items you’ve previously bought online will be automatically added into your Favourites, and items you buy in-store using your myWaitrose card will also be listed. To add more items into your Favourites simply tap on the heart icons. Speedily access your most used features (such as slot booking, search, trolley and offers) directly from your device home screen – simply press and hold the app icon. iPad optimised You can use the app on your iPad to complete a full shopping journey in landscape view. Add upcoming orders to your calendar After check out simply add your delivery or collection slot time to your phone’s calendar so you’ll never forget the date of your next order. To help us improve our app, we would really appreciate your feedback. We’ve added a place for you to send us comments on the home screen, so if you think something doesn’t work as well as it could, or have any other suggestions, please tell us what you think. Visit www.waitrose.com for more information. https://www.facebook.com/waitroseandpartners https://twitter.com/waitrose https://www.pinterest.co.uk/waitroseandpartners https://www.youtube.com/user/Waitrose https://www.instagram.com/waitroseandpartners

About

PandaFresh

This app offers a convenient online grocery shopping experience with a wide selection of fresh produce, meats, and household items. Enjoy fast delivery, real-time order tracking, and 24-hour customer service for a seamless shopping journey.

Highlights
  • One-stop mobile online shopping
  • Real-time order and delivery tracking
  • Exclusive deals for new customers
  • Fast 45-minute delivery
  • 24-hour customer service
  • Fresh and premium quality products
  • Supports multiple languages
Features
Read full description

PandaFresh is the premium online grocery brand under the HungryPanda. With locations in the Canada, UK, US, Australia. Our goal is to provide customers a one-stop mobile online shopping platform. Our platform accepts Debit/Credit and AliPay. Customers can track the status of their orders and delivery in real time, while enjoy the most satisfying and convenient customer service. 【New Customer Exclusive Items】 New customers can enjoy a range of exclusive products with special deals just for them~ 【Fastest 45 minutes Delivery】 Your orders will be delivered in as little as 45 minutes by our dedicated drivers~ 【Convenient Customer Service】 24-hour customer service with product exchange and refund~ 【Fresh&Premium Quality Products】 Fresh Fruits and Veggies, drinks and snacks, meat and fish, we have them all~ As well as many households’ products and surprises waiting for you~ Smooth and well-optimized mobile APP, easy to use, support simplified Chinese, traditional Chinese, and English. PandaFresh is the go-to place for your convenient daily grocery stop! What are you waiting for? Download PandaFresh now and enjoy speedy delivery! Overseas grocery shopping, PandaFresh is all that you need!

Screenshots

Waitrose & Partners4 screens
PandaFresh4 screens

Verdict

The call

The clearest difference is rating: Waitrose & Partners at 4.9 against PandaFresh's 3.6. Waitrose & Partners also leads on ratings volume (1.1K vs 60) and update cadence (weekly vs every 3 weeks). PandaFresh's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Waitrose & Partners holds the better App Store score, 4.9 against 3.6. That said, the two scores are not equally well evidenced: Waitrose & Partners has 1.1K ratings behind it against 60, so its average is the more settled of the two. Written reviews complicate that: 35% of Waitrose & Partners's written reviews are positive against 54% of PandaFresh's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Waitrose & Partners ships an update weekly, PandaFresh every 3 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

Scorecard6 real differences · 4 level
Waitrose & Partners versus PandaFresh: the parameters behind the verdict, then further details
ParameterWaitrose & PartnersPandaFresh
PriceFreeFree
Rating4.9 (1.1K ratings) — better3.6 (60 ratings)
Positive reviews35.0% of reviews54.3% of reviews — better
Number of ratings1.1K — better60
Update frequencyWeekly — betterEvery 3 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size180 MB342 MB
Age rating12+17+
DeveloperWaitrose LimitedHPASIA LTD

Customer experience

Waitrose & Partners

All ratings1,135 ratings
Positive98.2%
Neutral1.0%
Negative0.8%
Written reviews543 reviews
Positive35.0%
Neutral13.1%
Negative51.9%

PandaFresh

All ratings60 ratings
Positive60.0%
Neutral11.7%
Negative28.3%
Written reviews127 reviews
Positive54.3%
Neutral3.9%
Negative41.7%

User reviews

Waitrose & Partners

From 1.1K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Excellent delivery service
  • 🚀 Convenient app
  • 👍 Great quality products
  • 👍 User-friendly app

Room to improve

  • 🐛 App crashes and freezes
  • 🐛 Login issues
  • 🐛 Unreliable scan and pay feature
  • 🐛 Buggy and glitchy
  • 🐛 Constant sign-outs

PandaFresh

From 60 App Store ratings

What we love

  • 🚀 Fast delivery
  • 💰 Good value and discounts
  • 📦 Wide variety of products
  • 🌱 Fresh produce
  • 👍 Convenient online shopping

Room to improve

  • 🐛 Delivery issues and delays
  • 💲 Higher prices compared to local stores
  • 🤔 Inconsistent product quality
  • 📞 Poor communication from customer service
  • 🚫 Unavailable in certain areas

Bugs and requests

Waitrose & Partners

Reported bugs

6 issues
  • App not recognizing login details
  • Scan and pay feature locking up
  • Inability to amend orders
  • Disappearing shopping carts
  • Inconsistent voucher application
Show 1 more
  • Blank screens when adding address

Requested features

7 requests
  • Ability to save recipes
  • Option to filter by brand
  • Synchronize shopping lists across devices
  • Automatic application of vouchers
  • Ability to change order location
Show 2 more
  • Dark mode option
  • Improved accessibility features

PandaFresh

Reported bugs

3 issues
  • Ordering system glitches
  • Incorrect or missing product information
  • Delivery tracking issues

Requested features

4 requests
  • Improve delivery reliability and communication
  • Expand product selection and sourcing
  • Offer more competitive pricing
  • Enhance customer service responsiveness

In-app purchases

None

Waitrose & Partners

No in-app purchases

None

PandaFresh

No in-app purchases

Questions

Is Waitrose & Partners free?
Waitrose & Partners is free to download, with no in-app purchases.
Is PandaFresh free?
PandaFresh is free to download, with no in-app purchases.
Which has better reviews, Waitrose & Partners or PandaFresh?
Waitrose & Partners is rated higher. Waitrose & Partners averages 4.9 out of 5 from 1.1K ratings, while PandaFresh averages 3.6 from 60 ratings.
Do Waitrose & Partners or PandaFresh have ads?
Waitrose & Partners shows ads; PandaFresh does not.
Which is updated more often, Waitrose & Partners or PandaFresh?
Waitrose & Partners ships an update weekly, and PandaFresh every 3 weeks. Most recently, Waitrose & Partners was updated on October 29, 2026 and PandaFresh on October 27, 2026.

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