Comparison

FirstVet vs Petzey

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstVet

Connect with licensed veterinarians via video call for expert pet health advice. Get guidance on emergencies, symptoms, and when to seek in-person care, all from home. Add your pet's details to quickly access professional support when you need it most.

Highlights
  • Video call a vet
  • Expert pet health advice
  • Symptom triage
  • Emergency guidance
  • Add pet details
  • Licensed veterinarians
Features
Read full description

VIDEO CALL A VET TO GET EXPERT ADVICE. For those middle-of-the night emergencies, and everything else, FirstVet helps you navigate the best possible care for your pet. Our service provides expert advice for situations when you're not sure what to do. Should I go to the emergency clinic? Should I monitor my pet's symptoms and then make a decision? From the convenience of your own home, a vet can help determine the next best step with regards to your pet’s symptoms and whether they require a trip to an emergency clinic visit, a non-emergent visit, or whether the symptoms can be triaged at home. Maybe you’re wondering why your cat has suddenly lost his or her appetite? Whether your dog's vomiting or diarrhea requires immediate treatment? With us, help is on the way when and where you need it. ADD YOUR PET AND CONSULT A LICENSED VET By downloading the app and adding your pet's details in advance, you can quickly get expert help when you need it the most. Signing up is completely free and takes less than a minute. WHAT WE CAN HELP YOU WITH All of our vets are and have 5+ years of experience. Here are some examples of what our vets can help your pet with: - Vomiting and diarrhea - Eye and ear problems - Ingestion of potentially toxic chemicals - Itching and skin problems - Coughing and sneezing - Ticks for dogs and cats - Injuries and accidents - Behavioral problems - Dental care - Rehabilitation and wellness - Healthcare advice for horses

About

Petzey

Connect with licensed veterinarians for real-time advice on your pet's health through video or chat. Find local clinics and hospitals when in-person care is needed, offering peace of mind for pet owners.

Highlights
  • On-demand video/chat vet consultations
  • Real-time pet health advice
  • Find local vet clinics
  • Peace of mind for pet owners
Features
Read full description

There's no debate, we love our pets. In today's world, getting to the vet is tougher than ever. With Petzey, you can talk or video chat with a licensed vet professional and get real-time advice about your pet’s health. In the event your pet does need a trip to a clinic or hospital, we'll help find ones near you. Get peace of mind without stepping foot in the vet's office. Because when pets are healthy, pet parents are happy!

Screenshots

FirstVet4 screens
Petzey4 screens

Verdict

The call

The clearest difference is rating: FirstVet at 4.7 against Petzey's 4.2. FirstVet also leads on review sentiment (96% vs 74%) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FirstVet holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: FirstVet has 469 ratings behind it against 76, so its average is the more settled of the two. Written reviews point the same way: 96% of FirstVet's written reviews are positive against 74% of Petzey's.

UpkeepUpdate frequency

FirstVet ships an update fortnightly, Petzey every 3 weeks. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
FirstVet versus Petzey: the parameters behind the verdict, then further details
ParameterFirstVetPetzey
PriceFreeFree
Rating4.7 (469 ratings) — better4.2 (76 ratings)
Positive reviews95.7% of reviews — better74.1% of reviews
Number of ratings469 — better76
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size165 MB111 MB
Age rating12+12+
DeveloperFirstVet ABPetzey Technology, Inc.

Customer experience

FirstVet

All ratings467 ratings
Positive94.0%
Neutral0.0%
Negative6.0%
Written reviews328 reviews
Positive95.7%
Neutral0.3%
Negative4.0%

Petzey

All ratings76 ratings
Positive78.9%
Neutral2.6%
Negative18.4%
Written reviews27 reviews
Positive74.1%
Neutral0.0%
Negative25.9%

Bugs and requests

FirstVet

Reported bugs

2 issues
  • Difficulty registering account and linking insurance
  • App crashes and freezes

Requested features

3 requests
  • Video upload capability
  • Improved app notifications
  • Integration with pet insurance

Petzey

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

FirstVet

No in-app purchases

None

Petzey

No in-app purchases

Questions

Is FirstVet free?
FirstVet is free to download, with no in-app purchases.
Is Petzey free?
Petzey is free to download, with no in-app purchases.
Which has better reviews, FirstVet or Petzey?
FirstVet is rated higher. FirstVet averages 4.7 out of 5 from 469 ratings, while Petzey averages 4.2 from 76 ratings.
Do FirstVet or Petzey have ads?
Neither FirstVet nor Petzey shows ads.
Which is updated more often, FirstVet or Petzey?
FirstVet ships an update fortnightly, and Petzey every 3 weeks. Most recently, FirstVet was updated on October 25, 2026 and Petzey on October 24, 2026.

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