FirstVet User Reviews

Customer Experience

Positive experience96.2% of reviews
Neutral0.3% of reviews
Negative experience3.4% of reviews

~ Based on 319 written reviews from the US App Store.

What users say

Is FirstVet Safe?

FirstVet appears safe based on user ratings. AppsHunter Safety Score for FirstVet is 93/100.

This assessment is based on 456 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
0.0% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 456 App Store ratings for FirstVet.

Is FirstVet Legit?

FirstVet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FirstVet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

First time on the App

Fantastic service – I would highly recommend it. As first-time puppy owners, we would probably have gone straight to the vet, but this video consultation gave us all the reassurance we needed and saved an unnecessary trip.

The vet was thorough, examined our puppy over video, and gave clear, practical, and very reassuring advice. Booking the appointment was quick and easy, and she called at exactly the scheduled time.

The whole experience was professional, convenient, and gave us real peace of mind. We wouldn’t hesitate to use the service again.
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Perfect

Very easy and impressed so far

Vet help

Excellent service

Quick Appointment & Great Support

I have just used this service for the first time. The appointment was easy to book, asked for relevant information in advance of the appointment, and the appointment was within half an hour of initial enquiry. The vet was great, guided me through checking my dog and presenting symptoms, gave useful advice and relevant information. I would highly recommend this service.
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All round superb App and insurance

best advice completed asap without having to wait for an appt at your closest vets.
Checked my dog out so quickly with the reassurance I needed to know he was ok or whether I needed to take him to the closest vets.

Great quick consultation!

Easy to use App, quick consultation with a really nice vet. Feel very reassured.

Sasha

The vet was amazing thank you. Totally put my mind at rest. Great advice

Out of character dog

Made a quick request for a phone video call Vet rang right on time was very very helpful and reassuring and has put my mind at rest just an ear infection by the look of it

First time

First time using this app and found it amazing. Got help immediately and the vet really put my mind at ease.

First time accessing the service.

I booked a vet consult this morning to assess my dogs gastrointestinal issue. I haven’t used a service like FirstVet before so I wasn’t sure what to expect.
The vet was professional and friendly, the video call was efficient and on time and the advice given was very helpful.
Very impressed with the service offered.
Thank you
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Great tool

Such a friendly vet and great advice. Good tool for when your vet is closed and not know if an emergency visit is required. Very cheap

Great advice

Great advice and put mind at rest as I do worry about any change in my dog. Emma gave advice on what to do to help and that helped a lot. Recommend this service 100%

Swift and helpful advice

Really quick chat and very clear outcome; very useful support

Vet referral

Thank for the vet call, it helped me decide that she does need to see the vet for a growth on her gum. Thanks

Life saver when you don’t have the vets

Amazing and smooth service!

First time Using the App

This is my first time using the app, or any sort of virtual advice. I was a little worried about a new small growth on my dogs skin and as someone with pets anything new or out of the ordinary can cause a lot of worry. I was so impressed by how quickly I could get an appt - was booked in for 15 minutes later. The vet was brilliant, very reassuring and provided experience and all of the available options. It’s really helped put my mind at ease. The app also worked very smoothly and promptly and I was called as soon as it hit my appt time, no delays.

Will be recommending to everyone
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First call really good

The vet I spoke to was very helpful and reassuring. I had uploaded photos previously and she was able to look at my cat’s eyes live on my phone camera. I trust her advice and this has saved me a costly trip to the local vet.

Good app, amazing advice

I have always received great advice from the veterinarians and in a very timely matter compared to visiting my vets and paying a ridiculous fee for virtually nothing extra.

Great vet call with First Vet

Dr Mandy Knight was brilliant and very thorough with my cat who has seemed off colour this morning. Brilliant service brilliant advice and saved me a rush manic drive to my vet

Excellent advice quickly

Having access to a vet online within 15 mins was great. Mandy put my mind at ease. Thank you