FirstVet Reviews: Is It Legit?

Customer Experience

Positive experience95.7% of reviews
Neutral0.3% of reviews
Negative experience4.0% of reviews

~ Based on 325 written reviews from the US App Store.

What users say about FirstVet

Is FirstVet Safe?

FirstVet appears safe based on user ratings. AppsHunter Safety Score for FirstVet is 93/100.

This assessment is based on 463 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 463 App Store ratings for FirstVet.

Is FirstVet Legit?

FirstVet appears to be a legitimate app. AppsHunter Legitimacy Score for FirstVet is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Louis

Absolutely helpful advice

Sehr einfühlsam und kompetent

Wir sind mit einem guten Gefühl in den Tag gestartet und Frau Schneider war sehr einfühlsam und kompetent ! Viele gute Tipps erhalten. Super das man sogar sonntags Termine bekommt! Vielen Dank

Worked for set up

Worked when I first set it up now constantly asks to re-add insurance and has a server error not worked since Igbo ever need the services of a vet etc I would be without the services I pay for through my insurance company. 2/5 as it did work initially

Excellent Service

This was the first time I’ve used First Vet. It was so easy to make an appointment quickly and to suit me. A reminder was sent to me before the call from the vet. She was very reassuring and knowledgeable. Thank you.

Claire Belle

Dr.Malu was so supportive and efficient. Gave excellent triage and an onward plan. Very grateful

Never managed to get past Home Screen

I downloaded the app and started to create an account. When asked for a pin to be sent to my phone it never arrived.

Then I selected call me with my PIN code and it said the phone integration does not work.

So essentially this app doesn’t appear to work. Disappointing.

First time on the App

Fantastic service – I would highly recommend it. As first-time puppy owners, we would probably have gone straight to the vet, but this video consultation gave us all the reassurance we needed and saved an unnecessary trip.

The vet was thorough, examined our puppy over video, and gave clear, practical, and very reassuring advice. Booking the appointment was quick and easy, and she called at exactly the scheduled time.

The whole experience was professional, convenient, and gave us real peace of mind. We wouldn’t hesitate to use the service again.
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Perfect

Very easy and impressed so far

Vet help

Excellent service

Quick Appointment & Great Support

I have just used this service for the first time. The appointment was easy to book, asked for relevant information in advance of the appointment, and the appointment was within half an hour of initial enquiry. The vet was great, guided me through checking my dog and presenting symptoms, gave useful advice and relevant information. I would highly recommend this service.
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All round superb App and insurance

best advice completed asap without having to wait for an appt at your closest vets.
Checked my dog out so quickly with the reassurance I needed to know he was ok or whether I needed to take him to the closest vets.

Great quick consultation!

Easy to use App, quick consultation with a really nice vet. Feel very reassured.

Sasha

The vet was amazing thank you. Totally put my mind at rest. Great advice

Out of character dog

Made a quick request for a phone video call Vet rang right on time was very very helpful and reassuring and has put my mind at rest just an ear infection by the look of it

First time

First time using this app and found it amazing. Got help immediately and the vet really put my mind at ease.

First time accessing the service.

I booked a vet consult this morning to assess my dogs gastrointestinal issue. I haven’t used a service like FirstVet before so I wasn’t sure what to expect.
The vet was professional and friendly, the video call was efficient and on time and the advice given was very helpful.
Very impressed with the service offered.
Thank you
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Great tool

Such a friendly vet and great advice. Good tool for when your vet is closed and not know if an emergency visit is required. Very cheap

Great advice

Great advice and put mind at rest as I do worry about any change in my dog. Emma gave advice on what to do to help and that helped a lot. Recommend this service 100%

Swift and helpful advice

Really quick chat and very clear outcome; very useful support

Vet referral

Thank for the vet call, it helped me decide that she does need to see the vet for a growth on her gum. Thanks