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Joii Pet Care

Joii Pet Care

24/7 vet calls + advice

0 ratings
69 reviews
🔧 Utilities
🏥 Medical
Free

Details

  • Released
  • Updated
  • June 15, 2026
  • July 24, 2026

Features

Developer

Vet-AI
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About

Access 24/7 video consultations with UK registered vets from your home. Get advice, diagnosis, and treatment plans for your pet's health concerns, or use the free symptom checker for quick guidance on common conditions.

✓24/7 video consultations with UK registered vets
✓Free pet symptom checker for common conditions
✓Diagnosis and treatment plans
✓Specialist advice on skin, behavior, and more
✓Vet-recommended product delivery
✓Unlimited calls for partner insurance customers
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What's New in Joii Pet Care

4.15.0

July 24, 2026

Thanks for being part of the Joii community! This update includes bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Drake

My pup had been sick and was feeling off and lethargic he’s normally a 100 miles an hour dog
i was concerned but as improving not sure if vet visit required
This service was amazing it walked me through symptoms and i spoke to Rita a vet who gave a virtual check up of gums , dehydration levels and breathing videos and prescribed me a medication to settle pups tum

Brilliant and thank you Rita you were so professional and helpful thanks again
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Gbh40Gbh40

Great App

Very user friendly
arthur higinboottomarthur higinboottom

Amazing!!

What a brilliant app! I contacted them as part of my pet insurance, rather than taking my cat to the vet for the spots he had above his eyes.

The initial communication, to discuss the issue my cat was having, was extremely prompt and I was not left waiting for a response.

Then I had input from a vet and was able to send pics of my cat. The vet recommended a couple of items which worked wonders and saved me a fortune not having to go and see the vet in person.

I was so impressed, from start to finish, with the vet and staff I came into contact with.

Excellent service! Thank you
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alc_14alc_14

Brilliant

I have never left a review for an app before but I thought this one deserves one! I don’t know what I would do without the help from the Joii vets! So quick and simple to use and always get great advice off the vets!
BlueytenbyBlueytenby

Idk

Chat with vet just turns off the app
SkuffyOTSkuffyOT
See 64 more reviews

FAQ

How much does a Joii Pet Care video consultation cost?

A video consultation with Joii Pet Care costs £28. This price includes night calls and does not require advance booking. Pets insured with partner insurance companies may receive consultations for free.

What is the Joii Pet Care symptom checker?

The Joii Pet Care symptom checker is a free tool developed by vets that helps identify 160 common pet conditions. It provides immediate, qualified advice on the next steps to take.

Can Joii Pet Care vets handle all pet issues?

Joii vets resolve nearly 70% of issues via video consultation. They will always advise if an in-person visit to a local practice is necessary for your pet's care.

What kind of advice can I get from Joii Pet Care?

You can receive expert advice on a wide range of issues, including skin problems, behavior, arthritis, diet, exercise, vaccinations, and general pet well-being.

Does Joii Pet Care have ads?

No, Joii Pet Care does not contain advertisements. The app focuses on providing veterinary services without interruptions from ads.

What devices support Joii Pet Care?

Joii Pet Care is available on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating systems.

How often is Joii Pet Care updated?

The app was last updated on June 24, 2026, with version 4.11.2. This indicates regular updates to improve functionality and address user needs.

Is Joii Pet Care suitable for young children?

Joii Pet Care has an age rating of 4+, making it appropriate for users of all ages. The content is designed to be informative and helpful for pet owners.