MyLATITUDE vs MHCS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyLATITUDE
This app assists Boston Scientific patients using the LATITUDE™ NXT Communicator. It guides users through setup, explains status lights, and provides information on the communicator's status. It is a supplementary tool and not a replacement for the patient manual or emergency medical advice.
- Communicator setup guidance
- Status light explanation
- Communicator status information
- Troubleshooting assistance
- Device compatibility information
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Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator. Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient. MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions. LATITUDE™ NXT Patient Management System Important Safety Information LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring. The Communicator is designed to operate on standard telephone lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analog interface for connecting the Communicator. The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should be used only as authorized by the prescribing physician. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your physician if you have questions about any risks with using the Communicator or your implanted device. It is very important that the Communicator remain plugged into the power outlet. Your communicator should remain connected to a telephone line, ethernet adaptor or cellular adaptor. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 36 inches (3 ft.) away from televisions, VCRs, DVD players, personal computers, and other electronic equipment, when you are using the Communicator. It is recommended that the customer install a surge arrestor in the electrical outlet to which the Communicator is connected. Rx only (Rev.A) 92481216 © 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB
MHCS
Easily locate the nearest healthcare facilities based on your specific needs. This app allows you to search for providers, book appointments, access health records, and manage bills. Find essential amenities like dining and shops near your chosen location.
- Find nearest healthcare facilities
- Search provider directory
- Schedule appointments
- View health records
- Pay bills
- Find nearby amenities
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Finding the nearest Manatee Healthcare System facility is now easier than ever. The MHCS app gives you the location and directions to the nearest Manatee Healthcare System facilities based on the type of care you need. It also allows you to search providers, schedule an appointment, view health records, pay your bills and find nearby amenities like restaurants, gift shops and florists. Features ● Get directions to any Manatee Healthcare System facility ● Search our provider directory ● Schedule an appointment online with select facilities ● View health records and pay your bills ● Location matching based on your condition or ailment ● Save your favorite locations
Screenshots
Verdict
The clearest difference is review sentiment: MHCS at 100% against MyLATITUDE's 13%. MHCS also leads on rating (4.1 vs 2.4). MyLATITUDE's advantage is ratings volume (123 vs 24) and iOS requirement (13 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MHCS holds the better App Store score, 4.1 against 2.4. That said, the two scores are not equally well evidenced: MyLATITUDE has 123 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 13% of MyLATITUDE's written reviews are positive against 100% of MHCS's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | MyLATITUDE | MHCS |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (123 ratings) | 4.1 (24 ratings) — better |
| Positive reviews | 13.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 123 — better | 24 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13 — better | 15.0 |
| Further details — not scored | ||
| Size | 35 MB | 57 MB |
| Age rating | 4+ | 12+ |
| Developer | Boston Scientific | Universal Health Services |
Customer experience
MyLATITUDE
MHCS
Bugs and requests
MyLATITUDE
Reported bugs
27 issues- App won't open, just spins
- App doesn't do anything useful
- Doesn't sync with Apple Health
- Maintenance for weeks
- Quit working
Show 22 moreShow fewer
- Did not load on iPhone 16e with iOS 18.4.1
- App hasn't worked for months
- App doesn't load
- App not opening
- App doesn't load upon opening
- App keeps spinning and loading
- App only shows battery status
- App used to show last upload and status, now only setup
- App provides same info as manuals
- App only informs if device is working and battery is operating
- App just spins the gear icon
- App just spins and never opens
- App doesn't update until 3-month appointment
- App has wrong date for appointment
- App shows last transmission and next scheduled transmission with three green categories
- App only shows that communicator is working, no data read out
- App is basically an online manual
- App provides no information, has no functionality
- App provides no additional data
- App does absolutely nothing
- Date selector is off by one (BUG)
- Update took away security/transmission received notification
Requested features
18 requests- Provide important data from CRT directly
- Sync with Apple Health
- Provide more detailed information than clinic follow-ups
- Provide as much data as possible
- Add more information to the app
Show 13 moreShow fewer
- Allow data transmission and viewing
- Use app as transmitter with useful feedback
- Show battery life remaining
- Show pacing percentage
- Show heart rate and graphs
- Show therapy count
- Show battery meter like a fuel gauge
- Allow users to see their data
- Show real data
- Show implant status
- Show results of communications
- Show historical record of communications
- Allow app to be the transmitter of data with useful feedback
MHCS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyLATITUDE
No in-app purchases
MHCS
No in-app purchases
Questions
Is MyLATITUDE free?
Is MHCS free?
Which has better reviews, MyLATITUDE or MHCS?
Do MyLATITUDE or MHCS have ads?
Which is updated more often, MyLATITUDE or MHCS?
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