MyLATITUDE

MyLATITUDE

by Boston Scientific

107 ratings
54 reviews
Free

Details

  • Released
  • Updated
  • March 13, 2018
  • November 3, 2025
MyLATITUDE screenshot #1 for iPhone
MyLATITUDE screenshot #2 for iPhone
MyLATITUDE screenshot #3 for iPhone
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About

This app assists Boston Scientific patients using the LATITUDE™ NXT Communicator. It guides users through setup, explains status lights, and provides information on the communicator's status. It is a supplementary tool and not a replacement for the patient manual or emergency medical advice.

Communicator setup guidance
Status light explanation
Communicator status information
Troubleshooting assistance
Device compatibility information
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What users say

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What's New in MyLATITUDE

2.25.0

November 3, 2025

Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes.

User reviews

App Won’t Open

I would love to use the app because I have a defibrillator but when I open the app, all it does is spin and spin and spin and never opens. I’ve tried to delete it and then reinstall it, but I cannot use it whatsoever.

Very underwhelming

App doesn’t do anything useful. It should be providing you with important data from the CRT directly but it doesn’t. Medtronic’s app does. Wish I knew that before going with Boston Scientific.

Doesn’t sync with Apple Health

Apple Health doesn’t even know that I have a loop recorder. It should.

Manage Your Expectations

This app only shows you a very limited amount of information from your ICD or ICM. It doesn’t connect to the implanted device and therefore it can’t monitor your device or be used to modify your device in any way. Once your very large, very slow, very not bluetooth implanted device spends 10-15 slowly downloading data to your communicator, then it is transmitted to the clinic. After that data has been analyzed, four data points are sent to this app. The battery life of the device (not detailed just that it’s normal), the status of the last report, and two other data points I can’t remember and aren’t worth taking the time to mention. I have it installed, but I’m thinking of uninstalling it. I can get more detailed information from the device clinic on a 6 month follow up than what this “app” shows to you.
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Response from developer

Thank you for your review. If you would like to discuss this further with someone at Boston Scientific, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST.

Maintenance?

Maintenance has been going on for weeks. Is the app being discontinued or replaced?

Developer apps

User experience

🐞

Reported Bugs

27 issues

App won't open, just spins

Bug

App doesn't do anything useful

Bug

Doesn't sync with Apple Health

Bug

Maintenance for weeks

Bug

Quit working

Bug

Did not load on iPhone 16e with iOS 18.4.1

Bug

App hasn't worked for months

Bug

App doesn't load

Bug

App not opening

Bug

App doesn't load upon opening

Bug

App keeps spinning and loading

Bug

App only shows battery status

Bug

App used to show last upload and status, now only setup

Bug

App provides same info as manuals

Bug

App only informs if device is working and battery is operating

Bug

App just spins the gear icon

Bug

App just spins and never opens

Bug

App doesn't update until 3-month appointment

Bug

App has wrong date for appointment

Bug

App shows last transmission and next scheduled transmission with three green categories

Bug

App only shows that communicator is working, no data read out

Bug

App is basically an online manual

Bug

App provides no information, has no functionality

Bug

App provides no additional data

Bug

App does absolutely nothing

Bug

Date selector is off by one (BUG)

Bug

Update took away security/transmission received notification

Bug

Requested Features

18 requests

Provide important data from CRT directly

Feature

Sync with Apple Health

Feature

Provide more detailed information than clinic follow-ups

Feature

Provide as much data as possible

Feature

Add more information to the app

Feature

Allow data transmission and viewing

Feature

Use app as transmitter with useful feedback

Feature

Show battery life remaining

Feature

Show pacing percentage

Feature

Show heart rate and graphs

Feature

Show therapy count

Feature

Show battery meter like a fuel gauge

Feature

Allow users to see their data

Feature

Show real data

Feature

Show implant status

Feature

Show results of communications

Feature

Show historical record of communications

Feature

Allow app to be the transmitter of data with useful feedback

Feature

FAQ

What does the MyLATITUDE app do?

The MyLATITUDE app is designed to help Boston Scientific patients who use the LATITUDE™ NXT Communicator. It provides guidance for setting up the communicator, helps users understand the status lights, and offers information about the communicator's status. It aims to save patients time and reduce the need to call customer support.

Is this app a replacement for my patient manual?

No, the MyLATITUDE app is not intended to replace your Patient Manual. It serves as a supplementary tool for setup and understanding status lights. For comprehensive information and instructions, you should always refer to your LATITUDE Patient Manual or contact LATITUDE Customer Support if you have questions.

What is the LATITUDE™ NXT Patient Management System?

The LATITUDE™ NXT Patient Management System is a remote monitoring system that allows your healthcare provider to access data from your implanted device. It is important to note that this system is not designed to assist with medical emergencies. If you are feeling unwell, you should contact your doctor or local emergency number immediately.

What kind of phone lines does the Communicator work with?

The Communicator is designed to operate on standard telephone lines commonly found in most homes. It may also function with other telephone systems like DSL and VoIP if they provide an analog interface for connecting the Communicator. Ensure your system has the necessary analog connection for proper operation.

Can I use the Communicator with any implanted device?

No, the Communicator is designed to work exclusively with the implanted device of the specific patient for whom it was prescribed. It will not function with other patients' implanted devices and should only be used as authorized by your prescribing physician. It is specifically designed for Boston Scientific devices.