Needs reopening after phone software updates
I’m finding it now needs reopening after phone software updates. If I don’t realise it’s closed, it can take days before I get a notification. Using iPhone 14 Pro. Update 23.6.26. Why is the MCL Heart app so flaky now? I have a loop recorder implanted. Every time there’s an iPhone update the app loses connection. It needs to be more resilient. Also, it can take a few days before alerting me its lost connection and it closes the app after a phone update. Now, it’s even failing to connect all the time when there hasn’t been a phone update and the app is open and on my home WiFi. Patients are relying on this app for vital monitoring and it’s become unfit for purpose. Do you read the reviews on the App Store?
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scammers
they make you download there app then collect data on you … i’m talking to my doctor about this .., this is unbelievable doesn’t this like sort violate hippa
Terrible, useless to the patient.
Useless app for the patient. No real time data, have to “contact your clinic” for information. Nothing more than an electronic notepad. I hope “ the clinic” is getting useful data, but little confidence.
Tech help for set up is useless, just got handed a pretty pamphlet.
This is MY data, and I should be able to see it in real time. Hope nothing goes wrong because we will never know, maybe hours/ days later when the clinic might get the data.
Apple Watch is much superior and gives clearer information. Medtronic should hire them.
Tech help for set up is useless, just got handed a pretty pamphlet.
This is MY data, and I should be able to see it in real time. Hope nothing goes wrong because we will never know, maybe hours/ days later when the clinic might get the data.
Apple Watch is much superior and gives clearer information. Medtronic should hire them.
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Difficult
Newly downloaded this app for a newly placed pacemaker, but the app will not connect or acknowledge the pacemaker. I used the app prescribed, registered, but it doesn’t support the device. For an essential product, there is no one to help…as it’s the weekend! Poor support.
Is It Real
What is going on with the app?? I keep getting timed out all the time when I have symptoms. Sometimes has taken up to 36 minutes before the data was sent. Why??
