LaundryPay vs Morgantown 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LaundryPay
Pay for laundry services directly from your smartphone at participating laundromats. Check machine availability and get notified when your cycle is complete, simplifying your laundry routine.
- Smartphone payment for laundry
- Check washer/dryer availability
- Laundry completion notifications
- Hassle-free payment experience
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Sign up today and use your smart phone to pay at your laundromat. With LaundryPay, you can pay for your laundry, check washer and dryer availability, and receive notifications when your laundry is done! LaundryPay makes laundry day easy. It's the ultimate, hassle-free payment experience.
Morgantown 311
Easily request city services and report problems like potholes or broken streetlights. Pinpoint issues with location services, attach photos or videos, and track the status of your reports and community submissions.
- Report city service issues
- Pinpoint request location
- Submit photos/videos
- Track report status
- View community reports
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From potholes and abandoned vehicles to garbage service issues and street light repair, the Morgantown 311 app makes requesting city services and reporting problems easy. The app uses your phone’s location services to pinpoint your request and provide you with common service requests to choose from. The Morgantown 311 app allows residents to submit pictures or video along with their request. Track the status of reports you or other members of the community have submitted.
Screenshots
Verdict
The clearest difference is review sentiment: Morgantown 311 at 100% against LaundryPay's 21%. Morgantown 311 also leads on rating (4.3 vs 2.4). LaundryPay's advantage is update cadence (every 2 months vs every 7 months) and ratings volume (107 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Morgantown 311 holds the better App Store score, 4.3 against 2.4. That said, the two scores are not equally well evidenced: LaundryPay has 107 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 21% of LaundryPay's written reviews are positive against 100% of Morgantown 311's.
LaundryPay ships an update every 2 months, Morgantown 311 every 7 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | LaundryPay | Morgantown 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (107 ratings) | 4.3 (12 ratings) — better |
| Positive reviews | 21.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 107 — better | 12 |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 17.6 |
| Further details — not scored | ||
| Size | 67 MB | 141 MB |
| Age rating | 4+ | 12+ |
| Developer | Laundrylux Inc. | City of Morgantown |
Customer experience
LaundryPay
Morgantown 311
Bugs and requests
LaundryPay
Reported bugs
12 issues- Pay card not found error
- App glitches when adding time
- Double charges for added time
- Cannot log in after initial use
- App crashes or freezes
Show 7 moreShow fewer
- QR codes not working
- Account disappears after reinstall
- Cannot update payment information
- App requires re-setup every time
- Errors when trying to reload money
- Unknown errors during transactions
- App doesn't work after first use
Requested features
8 requests- Allow loading funds with credit/debit cards directly
- Implement refunds for remaining balances
- Remove minimum load amounts
- Allow app usage outside laundromat WiFi
- Improve customer support accessibility
Show 3 moreShow fewer
- Add option to update email/account details
- Provide a dark mode option
- Allow direct payment without pre-loading funds
Morgantown 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
LaundryPay
No in-app purchases
Morgantown 311
No in-app purchases
