Prison Video vs Tpas Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Prison Video
Connect with incarcerated loved ones through secure video calls. This service allows approved social contacts to participate in virtual visits, bridging the distance and fostering connections.
- Secure video calls
- Connect with loved ones in prison
- Approved social contacts
- Prison staff approval required
- Available at participating prisons
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From the same team as the award-winning Prison Voicemail service, Prison Video enables approved social contacts to take part in video calls with loved ones in prison. To use the service, it must be available at your contact's prison and you must be approved for video calls by the prison staff.
Tpas Connect
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Tpas Connect is the Tpas England member only space to network and share good practice in tenant engagement. Private chat groups Polls Surveys Document library Tpas promotes excellence in tenant engagement through training, advice & accreditation, representing over 1700 tenant groups and 250 landlords.
Screenshots
Verdict
The clearest difference is iOS requirement: Tpas Connect at 12.0 against Prison Video's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Prison Video ships an update every 3 weeks, Tpas Connect every 2 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Prison Video | Tpas Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (76 ratings) — better | — |
| Positive reviews | 47.7% of reviews | — |
| Number of ratings | 76 — better | — |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 44 MB | 92 MB |
| Age rating | 4+ | 4+ |
| Developer | PHONEHUB IO LTD | Unique Apps Limited |
Bugs and requests
Prison Video
Reported bugs
17 issues- App crashes or exits immediately after opening
- Call connection issues
- No sound or video during calls
- Calls cut off unexpectedly
- App not working after updates
Show 12 moreShow fewer
- Error messages when trying to accept calls
- No option to join scheduled calls
- App not allowing submission of comments
- Prison selection dropdown not working
- Verification of children not processing
- Calls cancelled with little notice
- Dropped connections due to monitoring station restarts
- Cannot join calls as easily as previous services
- Lost minutes at the beginning of calls
- Accidental screenshots causing call cancellations
- No notification for scheduled calls
- App not loading or crashing on launch
Requested features
9 requests- Allow screenshots during calls
- Allow showing the sun or sky during calls
- Allow bringing other people into the call
- Improve customer service responsiveness
- Make the app available in more regions
Show 4 moreShow fewer
- Revert to Purple Visits service
- Allow longer call durations
- Allow smoking during calls
- More flexible booking times for those who work weekdays
Tpas Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Prison Video
No in-app purchases
Tpas Connect
No in-app purchases
Questions
Is Prison Video free?
Is Tpas Connect free?
Do Prison Video or Tpas Connect have ads?
Which is updated more often, Prison Video or Tpas Connect?
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