Prison Video vs GTL
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Prison Video
Connect with incarcerated loved ones through secure video calls. This service allows approved social contacts to participate in virtual visits, bridging the distance and fostering connections.
- Secure video calls
- Connect with loved ones in prison
- Approved social contacts
- Prison staff approval required
- Available at participating prisons
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From the same team as the award-winning Prison Voicemail service, Prison Video enables approved social contacts to take part in video calls with loved ones in prison. To use the service, it must be available at your contact's prison and you must be approved for video calls by the prison staff.
GTL
Connect with incarcerated loved ones through a messaging platform for supported facilities. Find contacts, send requests, and exchange messages once approved. Features AI assistance for writing and organizing conversations.
- Find contacts by facility and ID
- Send and track connection requests
- Exchange text messages
- AI message writing assistance
- Organize contacts and conversations
- Receive activity notifications
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Communicate with an incarcerated loved one through messaging available for supported facilities. Find the person you want to contact, send a connection request, and start a conversation once your request is approved. Key Features: - Find a contact by selecting their facility and searching by name or inmate ID - Send a connection request and specify your relationship to the contact - Track request status from sent and pending through approval or rejection - Exchange text messages with approved contacts - Use AI assistance to help write messages and revisit previous AI chats - Add favorite contacts for quicker access to important conversations - Receive notifications about relevant connection and messaging activity Keep your contacts, conversations, and connection requests organized in one place. Available facilities, contacts, and messaging access may vary. Payment will be charged to the credit card connected to your iTunes Account when you confirm the initial subscription purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current subscription period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and the cost of the renewal will be identified. You may manage your subscription and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. Privacy Policy: https://docs.google.com/document/d/17tLa4G_Q6mlBjjnSvEpZiZfRxTAvmpYK21RPgDBS8pA/edit?usp=sharing Terms of Use: https://docs.google.com/document/d/1x6jgH3FuNxQJ3bNZyV92dQeIYrt-r1LiSmLDxkfX100/edit?usp=sharing
Screenshots
Verdict
The clearest difference is rating: Prison Video at 4.8 against GTL's 3.0. Prison Video also leads on in-app purchases (none vs 1) and ratings volume (76 vs 2). GTL's advantage is chart position (#210 vs unranked). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. GTL sells 1 in-app purchase, starting at $5.99 per 7 days. Prison Video asks for nothing beyond the download.
Prison Video holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Prison Video has 76 ratings behind it against 2, so its average is the more settled of the two.
| Parameter | Prison Video | GTL |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (76 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 47.7% of reviews | — |
| Number of ratings | 76 — better | 2 |
| Update frequency | Every 3 weeks | — |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported — better | Subscription |
| Best chart rank | — | #210 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 44 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | PHONEHUB IO LTD | Katharina Weber |
Bugs and requests
Prison Video
Reported bugs
17 issues- App crashes or exits immediately after opening
- Call connection issues
- No sound or video during calls
- Calls cut off unexpectedly
- App not working after updates
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- Error messages when trying to accept calls
- No option to join scheduled calls
- App not allowing submission of comments
- Prison selection dropdown not working
- Verification of children not processing
- Calls cancelled with little notice
- Dropped connections due to monitoring station restarts
- Cannot join calls as easily as previous services
- Lost minutes at the beginning of calls
- Accidental screenshots causing call cancellations
- No notification for scheduled calls
- App not loading or crashing on launch
Requested features
9 requests- Allow screenshots during calls
- Allow showing the sun or sky during calls
- Allow bringing other people into the call
- Improve customer service responsiveness
- Make the app available in more regions
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- Revert to Purple Visits service
- Allow longer call durations
- Allow smoking during calls
- More flexible booking times for those who work weekdays
GTL
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Prison Video
No in-app purchases
GTL
- GTL: Getting Out Communication$5.997 Days
