Access Northglenn vs Xcel Energy

Ask a question, report an issue, or give feedback to the City of Northglenn using Access NG. See a pothole or graffiti? Need to report a damaged traffic sign? Have a question? Submit an issue, question, or comment easily using the Access NG app. Just select your topic and take a picture, if applicable. The app knows the location and sends your request directly to the correct city department. This app provides Northglenn residents, businesses, and visitors the ability to communicate with city hall 24/7, while you are on the go. Please note that this system is not intended for emergency use. For emergencies, please call 911.

Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.