Comparison

Laundry Connect Pay vs MPI Technical Assistance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Laundry Connect Pay

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

Highlights
  • Start washers and dryers remotely
  • Track laundry history
  • Receive cycle completion notifications
  • Access laundry tutorials and stain guides
  • Request service
  • Get instant refunds
Features
Read full description

LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.

About

MPI Technical Assistance

This utility app helps users troubleshoot common issues with specific medical packaging devices. It provides step-by-step instructions, images, and video links for quick solutions. Users can also access contact information for further technical support.

Highlights
  • Troubleshoot common device issues
  • Step-by-step instructions
  • Includes images and video links
  • Access tech support contact info
  • User-friendly solutions
Features
Read full description

Used in reference to Medical Packaging's product line, look up a variety common issues and find easy solutions to get your machine back up and running, without assistance from a tech support rep! Solutions will feature step-by-step instructions, and in some cases detailed pictures or links to instructional videos. Easily find MPI tech support contact info if further assistance is needed by accessing the Contact Us page or hitting the Help button at any point along the way. **Disclaimer: This app does not fully encompass all products, or possible issues and solutions. The issues and solutions offered in this app are meant to be user-friendly and generally simple. To discuss all possible scenarios, continued troubleshooting, or to schedule a service, please reach out to MPI tech support using the info provided on the Help and Contact Us screens!

Screenshots

Laundry Connect Pay4 screens
MPI Technical Assistance3 screens

Verdict

The call

The clearest difference is rating: MPI Technical Assistance at 5.0 against Laundry Connect Pay's 4.6. MPI Technical Assistance also leads on update cadence (monthly vs every 3 months). Laundry Connect Pay's advantage is ratings volume (6.3K vs 4) and iOS requirement (10.0 vs 14.0.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MPI Technical Assistance holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Laundry Connect Pay ships an update every 3 months, MPI Technical Assistance monthly. The most recent releases landed on September 22, 2026 and June 4, 2026 respectively.

Scorecard4 real differences · 6 level
Laundry Connect Pay versus MPI Technical Assistance: the parameters behind the verdict, then further details
ParameterLaundry Connect PayMPI Technical Assistance
PriceFreeFree
Rating4.6 (6.3K ratings)5.0 (4 ratings) — better
Positive reviews72.5% of reviews—
Number of ratings6.3K — better4
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS10.0 — better14.0.0
Further details — not scored
Size38 MB43 MB
Age rating4+4+
DeveloperAutomatic Laundry Services Co., Inc.Medical Packaging Inc., LLC

Customer experience

Laundry Connect Pay

All ratings6,206 ratings
Positive91.8%
Neutral2.8%
Negative5.4%
Written reviews324 reviews
Positive72.5%
Neutral6.2%
Negative21.3%

MPI Technical Assistance

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Laundry Connect Pay

Reported bugs

3 issues
  • Login issues and inability to recover account
  • Inconsistent sync between app and machines
  • Inability to get refunds for failed cycles

Requested features

3 requests
  • Allow multiple users on the same account
  • Add option to enter custom dry time amount
  • Provide real-time machine availability status

MPI Technical Assistance

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Laundry Connect Pay

No in-app purchases

None

MPI Technical Assistance

No in-app purchases

Questions

Is Laundry Connect Pay free?
Laundry Connect Pay is free to download, with no in-app purchases.
Is MPI Technical Assistance free?
MPI Technical Assistance is free to download, with no in-app purchases.
Which has better reviews, Laundry Connect Pay or MPI Technical Assistance?
MPI Technical Assistance is rated higher. Laundry Connect Pay averages 4.6 out of 5 from 6.3K ratings, while MPI Technical Assistance averages 5.0 from 4 ratings.
Do Laundry Connect Pay or MPI Technical Assistance have ads?
Neither Laundry Connect Pay nor MPI Technical Assistance shows ads.
Which is updated more often, Laundry Connect Pay or MPI Technical Assistance?
Laundry Connect Pay ships an update every 3 months, and MPI Technical Assistance monthly. Most recently, Laundry Connect Pay was updated on September 22, 2026 and MPI Technical Assistance on June 4, 2026.

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