Laundry Connect Pay vs Lowell311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Laundry Connect Pay
Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.
- Start washers and dryers remotely
- Track laundry history
- Receive cycle completion notifications
- Access laundry tutorials and stain guides
- Request service
- Get instant refunds
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LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.
Lowell311
Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.
- Report city issues
- Pay bills
- Receive news flashes
- Stay updated with city information
- Official city app
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Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place
Screenshots
Verdict
The clearest difference is review sentiment: Laundry Connect Pay at 73% against Lowell311's 0%. Laundry Connect Pay also leads on rating (4.6 vs 2.0) and ratings volume (6.3K vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Laundry Connect Pay holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 73% of Laundry Connect Pay's written reviews are positive against 0% of Lowell311's.
Laundry Connect Pay ships an update every 3 months, Lowell311 every 4 weeks. The most recent releases landed on September 22, 2026 and September 9, 2026 respectively.
| Parameter | Laundry Connect Pay | Lowell311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.3K ratings) — better | 2.0 (6 ratings) |
| Positive reviews | 72.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 6.3K — better | 6 |
| Update frequency | Every 3 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 10.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 38 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Automatic Laundry Services Co., Inc. | City of Lowell |
Customer experience
Laundry Connect Pay
Lowell311
Bugs and requests
Laundry Connect Pay
Reported bugs
3 issues- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles
Requested features
3 requests- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status
Lowell311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Laundry Connect Pay
No in-app purchases
Lowell311
No in-app purchases








