Comparison

Laundry Connect Pay vs Lowell311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Laundry Connect Pay

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

Highlights
  • Start washers and dryers remotely
  • Track laundry history
  • Receive cycle completion notifications
  • Access laundry tutorials and stain guides
  • Request service
  • Get instant refunds
Features
Read full description

LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.

About

Lowell311

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

Highlights
  • Report city issues
  • Pay bills
  • Receive news flashes
  • Stay updated with city information
  • Official city app
Features
Read full description

Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place

Screenshots

Laundry Connect Pay4 screens
Lowell3112 screens

Verdict

The call

The clearest difference is review sentiment: Laundry Connect Pay at 73% against Lowell311's 0%. Laundry Connect Pay also leads on rating (4.6 vs 2.0) and ratings volume (6.3K vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Laundry Connect Pay holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 73% of Laundry Connect Pay's written reviews are positive against 0% of Lowell311's.

UpkeepUpdate frequency

Laundry Connect Pay ships an update every 3 months, Lowell311 every 4 weeks. The most recent releases landed on September 22, 2026 and September 9, 2026 respectively.

Scorecard5 real differences · 5 level
Laundry Connect Pay versus Lowell311: the parameters behind the verdict, then further details
ParameterLaundry Connect PayLowell311
PriceFreeFree
Rating4.6 (6.3K ratings) — better2.0 (6 ratings)
Positive reviews72.5% of reviews — better0.0% of reviews
Number of ratings6.3K — better6
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS10.0 — better16.6
Further details — not scored
Size38 MB31 MB
Age rating4+4+
DeveloperAutomatic Laundry Services Co., Inc.City of Lowell

Customer experience

Laundry Connect Pay

All ratings6,206 ratings
Positive91.8%
Neutral2.8%
Negative5.4%
Written reviews324 reviews
Positive72.5%
Neutral6.2%
Negative21.3%

Lowell311

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Laundry Connect Pay

Reported bugs

3 issues
  • Login issues and inability to recover account
  • Inconsistent sync between app and machines
  • Inability to get refunds for failed cycles

Requested features

3 requests
  • Allow multiple users on the same account
  • Add option to enter custom dry time amount
  • Provide real-time machine availability status

Lowell311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Laundry Connect Pay

No in-app purchases

None

Lowell311

No in-app purchases

Questions

Is Laundry Connect Pay free?
Laundry Connect Pay is free to download, with no in-app purchases.
Is Lowell311 free?
Lowell311 is free to download, with no in-app purchases.
Which has better reviews, Laundry Connect Pay or Lowell311?
Laundry Connect Pay is rated higher. Laundry Connect Pay averages 4.6 out of 5 from 6.3K ratings, while Lowell311 averages 2.0 from 6 ratings.
Do Laundry Connect Pay or Lowell311 have ads?
Neither Laundry Connect Pay nor Lowell311 shows ads.
Which is updated more often, Laundry Connect Pay or Lowell311?
Laundry Connect Pay ships an update every 3 months, and Lowell311 every 4 weeks. Most recently, Laundry Connect Pay was updated on September 22, 2026 and Lowell311 on September 9, 2026.

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