GOIN' vs Zip Shuttle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GOIN'
This app connects users with local mobility programs and ride providers. It helps you find and request rides, offering discounts through city and transit subsidies. Accessible ride options and real-time tracking are available for easier trip planning.
- Find available ride programs
- Request rides from membership services
- Get ride discounts via subsidies
- Select accessible rides
- Alert drivers to mobility needs
- Real-time ride tracking
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Goin works with organizations to provide mobility programs and services. We also work with ride providers to find the best ways to get to your destinations. KEY FEATURES See available ride programs and services near you. Once joined you can request a ride from specific membership services. Get ride discounts based on city and transit program subsidies. Select accessible rides and alert drivers to your mobility needs. Real-time tracking lets you plan trips with ease. AVAILABLE IN WASHINGTON - Seattle - Spokane - Yakima - Tri-cities MINNESOTA - Mankato FLORIDA - St. Petersburg - Clearwater - Largo PARTNERS RUBYRIDE - OWNING A CAR IS STRESSFUL AND COSTLY. RUBYRIDE PROVIDES A REAL ALTERNATIVE WITH AFFORDABLE SUBSCRIPTION TRANSPORTATION, HELPING YOU GET AROUND FOR A PRICE AND PLAN THAT WORKS FOR YOU. Follow our Twitter at https://twitter.com/GoinRides Find us on Facebook at https://www.facebook.com/GoinRides
Zip Shuttle
This app provides an on-demand, shared ride service for flexible and affordable travel within Snohomish County, WA. Book rides easily, get matched with other passengers heading your way, and track your journey in real-time.
- On-demand shared rides
- Book rides via app
- Real-time ride tracking
- Wheelchair accessible options
- Affordable fares
- Multiple payment methods
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Community Transit's Zip Shuttle is a flexible way to travel around Snohomish County, WA. We’re an on-demand shared ride service that’s easy, affordable, and convenient. Adults ride for $2.50 or less, and youth 18 and younger ride free. With a few taps, book a ride in the app, and our technology will pair you with other people headed your way. HOW IT WORKS: - When you're ready to go, book a ride in the app by providing your pick-up and drop-off locations, anywhere in our service area. - Let us know whether you’re riding alone or with additional passengers. - You will receive an estimated vehicle-arrival time upon booking your trip and be picked up where you requested. The driver’s estimated arrival time will automatically update as your vehicle makes its way to meet you. - Be ready for your driver outside at the pick-up location. - When your driver arrives, pay your fare and board the vehicle. Pay on board with an ORCA card or exact cash, or save your credit or debit payment method in the mobile app. -There may be others on board, or you may make a few additional stops along the way. Track your ride and share your status within the app in real-time. AFFORDABLE: Rides cost the same as a Community Transit bus fare — adults ride for $2.50 or less, and youth ride free. RELIABLE: Track your ride as the driver is on their way to you, and while you’re in the vehicle too. The app will provide real-time information for your pick-up and arrival time. ACCESSIBLE: Zip Shuttle is wheelchair accessible. If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app. When you request a ride, you’ll be matched with a wheelchair-accessible vehicle. SHARING YOUR TRIP: Our service matches people headed in the same direction. This means you’re getting the convenience of an on-demand ride with the efficiency and affordability of public transit. Questions or comments? Reach out at (833) 342- 5947. Your feedback is important to us. Ride Zip Shuttle and let us know how we did!
Screenshots
Verdict
The clearest difference is review sentiment: Zip Shuttle at 76% against GOIN''s 47%. Zip Shuttle also leads on rating (4.9 vs 4.5). GOIN''s advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zip Shuttle holds the better App Store score, 4.9 against 4.5. Both are backed by a comparable volume of ratings — 180 and 344 respectively. Written reviews point the same way: 47% of GOIN''s written reviews are positive against 76% of Zip Shuttle's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | GOIN' | Zip Shuttle |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (180 ratings) | 4.9 (344 ratings) — better |
| Positive reviews | 46.9% of reviews | 76.5% of reviews — better |
| Number of ratings | 180 | 344 — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 170 MB | 129 MB |
| Age rating | 12+ | 4+ |
| Developer | Goin, LLC | Via Transportation, Inc. |
Customer experience
GOIN'
Zip Shuttle
Bugs and requests
GOIN'
Reported bugs
18 issues- Scheduled trips button does nothing
- Map is buggy
- Driver response times to texts/calls nonexistent
- App fails to recognize location
- Login session expires frequently
Show 13 moreShow fewer
- Verification service fails
- App keeps looking for a new provider
- Drops connection when looking for a driver
- Favorites or save features not working
- Addresses don't match Google/Apple Maps
- Drivers can't see pin drop
- App crashes after 10 minutes waiting
- App detects dropoff as outside area
- Cannot type in address
- Cancel ride button easily pressed
- App notifications don't work
- App crashes on launch
- Error: 'the r operation has failed , unauthorized'
Requested features
11 requests- Ability to schedule rides from outside the service area
- Save combination of pickup point/destination
- Reduce taps to request a ride
- Improve map accuracy
- Allow manual address input
Show 6 moreShow fewer
- Fix favorites and save features
- Save payment options reliably
- Save home address and frequent locations
- Add a panic button/emergency contact
- Improve app notifications
- Expand service areas
Zip Shuttle
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GOIN'
No in-app purchases
Zip Shuttle
No in-app purchases









