Comparison

Scoop vs Zip Shuttle

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Scoop

Easily share rides to work with colleagues and neighbors. Schedule trips, get matched with efficient routes, and split commute costs. Connect with your community and improve your daily travel.

Highlights
  • Easy trip scheduling
  • Smart route optimization
  • Cost splitting for commutes
  • Meet co-workers and neighbors
  • Door-to-door carpooling
Features
Read full description

Scoop is a convenient and enjoyable way to carpool with co-workers and neighbors. Easy scheduling fits your commuting needs and smart routes allow for the most efficient door-to-door trip. With Scoop, you can unlock new opportunities to meet people, improve your well-being, and make the most of your time. HOW IT WORKS: - Be part of the community: Download and meet Scoop carpoolers who are heading the same way. - Schedule a carpool: Separate AM and PM trips to fit your work schedule. Ride or drive to meet your daily needs. Carpoolers split the cost of the commute so everyone saves. - Get matched: Scoop’s algorithm identifies the most efficient carpool based on the fastest route, nearby carpoolers, carpool lanes, and more. - Enjoy a smooth commute: Meet new people, have more energy every day, and make the most of your time. Schedule your first carpool today!

About

Zip Shuttle

This app provides an on-demand, shared ride service for flexible and affordable travel within Snohomish County, WA. Book rides easily, get matched with other passengers heading your way, and track your journey in real-time.

Highlights
  • On-demand shared rides
  • Book rides via app
  • Real-time ride tracking
  • Wheelchair accessible options
  • Affordable fares
  • Multiple payment methods
Features
Read full description

Community Transit's Zip Shuttle is a flexible way to travel around Snohomish County, WA. We’re an on-demand shared ride service that’s easy, affordable, and convenient. Adults ride for $2.50 or less, and youth 18 and younger ride free. With a few taps, book a ride in the app, and our technology will pair you with other people headed your way. HOW IT WORKS: - When you're ready to go, book a ride in the app by providing your pick-up and drop-off locations, anywhere in our service area. - Let us know whether you’re riding alone or with additional passengers. - You will receive an estimated vehicle-arrival time upon booking your trip and be picked up where you requested. The driver’s estimated arrival time will automatically update as your vehicle makes its way to meet you. - Be ready for your driver outside at the pick-up location. - When your driver arrives, pay your fare and board the vehicle. Pay on board with an ORCA card or exact cash, or save your credit or debit payment method in the mobile app. -There may be others on board, or you may make a few additional stops along the way. Track your ride and share your status within the app in real-time. AFFORDABLE: Rides cost the same as a Community Transit bus fare — adults ride for $2.50 or less, and youth ride free. RELIABLE: Track your ride as the driver is on their way to you, and while you’re in the vehicle too. The app will provide real-time information for your pick-up and arrival time. ACCESSIBLE: Zip Shuttle is wheelchair accessible. If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app. When you request a ride, you’ll be matched with a wheelchair-accessible vehicle. SHARING YOUR TRIP: Our service matches people headed in the same direction. This means you’re getting the convenience of an on-demand ride with the efficiency and affordability of public transit. Questions or comments? Reach out at (833) 342- 5947. Your feedback is important to us. Ride Zip Shuttle and let us know how we did!

Screenshots

Scoop4 screens
Zip Shuttle4 screens

Verdict

The call

Scoop and Zip Shuttle both sit at 4.8 stars, but that hides the real split: 76% of Zip Shuttle's written reviews are positive against 29% of Scoop's. Scoop's advantage is ratings volume (20K vs 343) and monetization model (ad-supported vs free with in-app purchases). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Scoop against 4.9 for Zip Shuttle. That said, the two scores are not equally well evidenced: Scoop has 20K ratings behind it against 343, so its average is the more settled of the two. Written reviews are what separate them: 29% of Scoop's written reviews are positive against 76% of Zip Shuttle's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 22, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
Scoop versus Zip Shuttle: the parameters behind the verdict, then further details
ParameterScoopZip Shuttle
PriceFreeFree
Rating4.8 (20K ratings)4.9 (343 ratings) — better
Positive reviews29.2% of reviews76.5% of reviews — better
Number of ratings20K — better343
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size108 MB129 MB
Age rating4+4+
DeveloperScoop Commute, Inc.Via Transportation, Inc.

Customer experience

Scoop

All ratings19,818 ratings
Positive95.8%
Neutral2.5%
Negative1.7%
Written reviews106 reviews
Positive29.2%
Neutral14.2%
Negative56.6%

Zip Shuttle

All ratings343 ratings
Positive96.8%
Neutral1.5%
Negative1.7%
Written reviews17 reviews
Positive76.5%
Neutral0.0%
Negative23.5%

Bugs and requests

Scoop

Reported bugs

3 issues
  • Buttons and features not functioning properly
  • Unreliable matching and pairing
  • Issues with cashing out earned money

Requested features

6 requests
  • Flexible pickup/drop-off locations
  • Earlier afternoon pickup times
  • Finer time slot increments
  • Ability to block drivers/riders
  • Real-time driver updates and tracking
Show 1 more
  • Weekend and reverse commute options

Zip Shuttle

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Scoop

No in-app purchases

None

Zip Shuttle

No in-app purchases

Questions

Is Scoop free?
Scoop is free to download, with no in-app purchases.
Is Zip Shuttle free?
Zip Shuttle is free to download, with no in-app purchases.
Which has better reviews, Scoop or Zip Shuttle?
Zip Shuttle is rated higher. Scoop averages 4.8 out of 5 from 20K ratings, while Zip Shuttle averages 4.9 from 343 ratings.
Do Scoop or Zip Shuttle have ads?
Neither Scoop nor Zip Shuttle shows ads.
Which is updated more often, Scoop or Zip Shuttle?
Scoop ships an update every 3 weeks, and Zip Shuttle every 3 weeks. Most recently, Scoop was updated on October 22, 2026 and Zip Shuttle on October 16, 2026.

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