Raypak MasterTek vs Pool Brain
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Raypak MasterTek
This app provides pool heater technicians with technical information, replacement parts, and warranty claim submission tools for Raypak™ heaters. It facilitates barcode scanning, PDF creation, and image uploads for streamlined warranty processing.
- Heater technical information
- Replacement kit details
- Parts return policy
- Heater images
- Barcode scanning for claims
- PDF creation for invoices
- Image submission for claims
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The MasterTek app allows any pool heater technician that services Raypak™ pool heaters to get information about a heater and help create an invoice to submit to Raypak™ if the heater is still under warranty. Information about the heater is provided and allowed by Raypak™ and includes technical information, replacement kits, parts return policy and heater images. To submit the claim to Raypak™, if under warranty, the app allows barcode scanning, PDF creation, submission of images, and taking pictures.
Pool Brain
This app streamlines pool service operations by analyzing job data, providing chemical dosing instructions, and optimizing routes. It helps track equipment, enforce checklists, and manage costs, ensuring efficient service visits and clear communication.
- Job data analysis
- Chemical dosing instructions
- Route optimization
- Equipment tracking
- Enforced checklists
- Cost tracking
- Guided workflow
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Automatically analyzes job data and alerts you to things you need to see. No Alerts? No problems. No time wasted on random follow-ups in 100+ degrees. -No Signal Needed To Function -Chemical Dosing Instructions -View Route on Map -Optimize route or drag and drop -Track Equipment -Checklists Can't Be Skipped or Cheated -Guided Workflow -Cost Tracking -Customizable
Screenshots
Verdict
The clearest difference is review sentiment: Pool Brain at 64% against Raypak MasterTek's 0%. Pool Brain also leads on rating (4.0 vs 1.0) and ratings volume (260 vs 1). Raypak MasterTek's advantage is device support (3 vs 1) and iOS requirement (8.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pool Brain holds the better App Store score, 4.0 against 1.0. That said, the two scores are not equally well evidenced: Pool Brain has 260 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 0% of Raypak MasterTek's written reviews are positive against 64% of Pool Brain's.
Raypak MasterTek ships an update every 9 days, Pool Brain weekly. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | Raypak MasterTek | Pool Brain |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 4.0 (260 ratings) — better |
| Positive reviews | 0.0% of reviews | 63.7% of reviews — better |
| Number of ratings | 1 | 260 — better |
| Update frequency | Every 9 days | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 8.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 15 MB | 142 MB |
| Age rating | 4+ | 4+ |
| Developer | Broom Street Software, Inc. | Pool Brain LLC |
Customer experience
Raypak MasterTek
Pool Brain
Bugs and requests
Raypak MasterTek
Not enough reviews yet to summarise bugs or requests.
Pool Brain
Reported bugs
22 issues- App continuously crashes
- App drains phone battery
- App becomes unstable in Low Power Mode
- Functions stop working when multitasking
- Slow response or resolution from developers
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- Updates add more complications
- Inability to reorganize task order
- Need to back out many steps to check history
- Every tap lags a few seconds
- Routes are scrambled every week
- App is slow and glitchy
- Latest update made the app worse
- App is borderline unusable
- Keyboard doesn't allow writing points in numbers
- Photos take hours to sync
- Photos sometimes don't sync
- App asks to share location every time it opens
- Filter bug alerts (cartridge filters treated as sand/DE)
- Bug with filters and salt cells
- Over 50GB of memory in 1 week
- App uses large amount of space
- Support link leads to main webpage
Requested features
15 requests- Add option to take videos in alerts/Repair needed section
- Allow photos using front-facing camera
- Add videos to other issues options
- Flip to front-facing camera for hard-to-reach angles
- Allow login on 2 devices
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- Notify before job start button if backwash needed
- Larger input area for chemical dosages
- Fix job creation to allow date setting
- Allow documenting filter cleaning without full route
- Section to add billable items like new Polaris bag
- Ability to see past visit pictures
- Ability to see past installations
- Improve chemical calculator to include more than shock, pH, alkalinity
- Allow permanent route customization
- Dark mode option
In-app purchases
Raypak MasterTek
No in-app purchases
Pool Brain
No in-app purchases
Questions
Is Raypak MasterTek free?
Is Pool Brain free?
Which has better reviews, Raypak MasterTek or Pool Brain?
Do Raypak MasterTek or Pool Brain have ads?
Which is updated more often, Raypak MasterTek or Pool Brain?
Other comparisons
