MyGenMobile App vs New York Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyGenMobile App
Easily manage your wireless service, including checking data usage, making payments, and updating your plan. Access affordable plans with international calling and potential Lifeline discounts. Stay connected with your Gen Mobile account on the go.
- Check data usage
- Make payments
- Update plan
- Add extras
- International calling
- Lifeline eligibility
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Manage your wireless service with ease using the MyGenMobile App. Check your data, make payments, update your plan, and add extras in just a few taps. Gen Mobile offers affordable plans for every budget, including free unlimited international calling to 100+ destinations on plans $10 and up. Bring your own phone or choose a new one, then try our service with a 7 day money back guarantee. Gen Mobile provides free or discounted wireless service to eligible households in 41 states to keep you connected to what matters. You can save up to $30 on your wireless bill with Lifeline, if you qualify. Get the most out of your Gen Mobile service with the MyGenMobile App.
New York Mobile
Manage your mobile plan on the go. Easily make payments, adjust your service, and monitor your data usage directly from your device.
- Make payments
- Change plan
- Add to plan
- View data usage
- Manage account
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Welcome to the official app for New York Mobile customers. Easily make payments, change or add to your plan, or view and manage your data usage on the go.
Screenshots
Verdict
The clearest difference is rating: New York Mobile at 5.0 against MyGenMobile App's 3.9. New York Mobile also leads on update cadence (every 9 days vs monthly) and iOS requirement (13.4 vs 15.0). MyGenMobile App's advantage is ratings volume (215 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
New York Mobile holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: MyGenMobile App has 215 ratings behind it against 2, so its average is the more settled of the two.
MyGenMobile App ships an update monthly, New York Mobile every 9 days. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.
| Parameter | MyGenMobile App | New York Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (215 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 62.5% of reviews | — |
| Number of ratings | 215 — better | 2 |
| Update frequency | Monthly | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 61 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Gen Mobile Inc | New York Mobile, LLC |
Customer experience
MyGenMobile App
New York Mobile
Bugs and requests
MyGenMobile App
Reported bugs
20 issues- Debit card expiration date wrong
- App keeps saying expiration date is wrong
- Cannot pay bill on app
- App not functioning
- App is broken
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- App is glitchy
- Cannot make payments through app
- Push notifications inaccurate
- App is slow
- Cannot view usage
- Mobile app is not reliable
- Cannot make CC payments
- App doesn't work
- Cannot send verification code
- Account info changed without knowledge
- Cannot register
- Unexpected error when getting verification code
- Errors out with server session
- Unexpected error -999
- App doesn't let me send verification code
Requested features
5 requests- More data for web browsing
- Interactive features to earn data
- Dark mode option
- Advanced analytics dashboard
- Ability to earn money for data
New York Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyGenMobile App
No in-app purchases
New York Mobile
No in-app purchases
Questions
Is MyGenMobile App free?
Is New York Mobile free?
Which has better reviews, MyGenMobile App or New York Mobile?
Do MyGenMobile App or New York Mobile have ads?
Which is updated more often, MyGenMobile App or New York Mobile?
Other comparisons
