Review
THE BEST
I have gen moble an I never have data
No data never an I have had gen moble 4 months
To gen mobile ceo
Very bad phone carrier my unlimited data runs out before due date.I call and try to tell them about they tell me to re pay the pay which is crazy if the bill isn’t due. long story short this is the worst company it does not make any sense if you have unlimited and it doesn’t work the whole month
Bad service
Always a problem with gen mobile internet not working or most time is very slow I’m done
Needs drastic improvement
If you received a phone and line issued by the government then the app itself should notify you if you didn’t make a call yet once a month, I don’t understand why would that be difficult to implement, just simply a warning feature.
Thumbs up
Great customer service and support.
Horrible service
Nothing fast or good about this service it’s very very horrible and customer service sucks so not get this service u have a better chance with air talk wireless service cause gen mobile is horrible
Very bad customer service
I have a network problem and I asked for swap my network to t mobile agent asked me remove eSIM from phone and he reactivated with t mobile network I did it and he’s left the chat in middle after that I can talk with 6 7 agents and after 5hr of conversation we re add my eSIM
Great service
Fast internet great service and customer service is A1
Good service
Helpful, awesome services
Review summary
Thank you Gen-Mobile I appreciate the free phone service it has been by far oh so very helpful especially if and/or when hard times unexpectedly come about and/or like for an example if finances aren’t doing so well & I’ve already got this that & the third in bills too pay out I appreciate as well as love the fact I don’t have too no longer worry about making sure too keep the amount of my phone bill too the side so the bill money is there upon the date the phone bills due. Yet with Gen-Mobile I don’t have a phone bill so I don’t have too worry about setting anything too the side too take care of this that or whatever! It’s a damn good feeling not having too worry about a monthly phone bill payment anymore all thanks too Gen-Mobile!
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Update ruined my service
I can no longer use my debit card to pay my bill on the app it keeps saying that my expiration date is wrong and I’ve typed everything out correctly numerous times and even restarted and reopened the app I need to pay add data to my plan and I can not
Slow
Internet service is terrible
Thanks
Great app thanks for making it
My baby connected me
Dubbbb
Awesome
Great
⭐️
Started from the bottom now I’m here 😁
Terrible Lifeline service company!
I've had your service for 7 mos and for 5 of those months I've been without my 11G of Data!!
When calling customer support multiple times they ran me through the same reset network each and every time and when I told them I've already done this multiple times with no change and continued to have 0 data, they then told me each time that a technician would be calling me within 48 hours. After the first 2 times of getting no call at all and even going to the extent of calling back any numbers I didn't recognize only to have none of them being from Gen are! I continued to try to get help with my issue but still haven't recieved a return call from technical support and still without any data, I'm left to search for a different lifeline company that cares about their customers!
This is just not right of any company!!
When calling customer support multiple times they ran me through the same reset network each and every time and when I told them I've already done this multiple times with no change and continued to have 0 data, they then told me each time that a technician would be calling me within 48 hours. After the first 2 times of getting no call at all and even going to the extent of calling back any numbers I didn't recognize only to have none of them being from Gen are! I continued to try to get help with my issue but still haven't recieved a return call from technical support and still without any data, I'm left to search for a different lifeline company that cares about their customers!
This is just not right of any company!!
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Five stars
Great phone carrier I enjoy the service I had no problems
Awesome
Awesome
