PFI Helpdesk vs MM Helpdesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PFI Helpdesk
Report facility issues to service partners to help maintain optimal conditions. Users can log problems with specific locations, describe them, assign priority, and optionally attach photos. This app is for invited users of specific PFI contracts only.
- Report facility issues
- Log issues with location
- Describe problem details
- Assign priority codes
- Attach photos to reports
- Submit issue reports
Read full descriptionHide full description
Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use. Help keep the facilities in the best possible condition by reporting any issues you come across to our service partners: Register as a user When you spot an issue with the facilities, log it with the helpdesk Provide the location (please be specific) Describe the issue Select a priority code Take a picture with your phone (optional) Click “submit” You have just helped improve the environment for all staff, building users, and visitors. Thank you!
MM Helpdesk
Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.
- Mobile incident reporting
- Service order submission
- Photo capture and annotation
- GPS/GIS map integration
- Structured item registration
- Precise location reporting
Read full descriptionHide full description
With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience among your users. MM Helpdesk supports GPS / GIS maps and self-selected items registration, and users can with only few clicks make a good and structured registration with precise location.
Screenshots
Verdict
PFI Helpdesk and MM Helpdesk are too close to call on the numbers: across 8 compared parameters — price, review sentiment, update cadence and ads among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on July 31, 2026 and September 18, 2026 respectively.
| Parameter | PFI Helpdesk | MM Helpdesk |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.0 (3 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | — | 3 — better |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 26 MB | 111 MB |
| Age rating | 4+ | 4+ |
| Developer | P2G LLP | EG A/S |
Customer experience
PFI Helpdesk
MM Helpdesk
In-app purchases
PFI Helpdesk
No in-app purchases
MM Helpdesk
No in-app purchases







