Comparison

PFI Helpdesk vs MM Helpdesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PFI Helpdesk

Report facility issues to service partners to help maintain optimal conditions. Users can log problems with specific locations, describe them, assign priority, and optionally attach photos. This app is for invited users of specific PFI contracts only.

Highlights
  • Report facility issues
  • Log issues with location
  • Describe problem details
  • Assign priority codes
  • Attach photos to reports
  • Submit issue reports
Features
Read full description

Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use. Help keep the facilities in the best possible condition by reporting any issues you come across to our service partners: Register as a user When you spot an issue with the facilities, log it with the helpdesk Provide the location (please be specific) Describe the issue Select a priority code Take a picture with your phone (optional) Click “submit” You have just helped improve the environment for all staff, building users, and visitors. Thank you!

About

MM Helpdesk

Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.

Highlights
  • Mobile incident reporting
  • Service order submission
  • Photo capture and annotation
  • GPS/GIS map integration
  • Structured item registration
  • Precise location reporting
Features
Read full description

With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience among your users. MM Helpdesk supports GPS / GIS maps and self-selected items registration, and users can with only few clicks make a good and structured registration with precise location.

Screenshots

PFI Helpdesk4 screens
MM Helpdesk4 screens

Verdict

The call

PFI Helpdesk and MM Helpdesk are too close to call on the numbers: across 8 compared parameters — price, review sentiment, update cadence and ads among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on July 31, 2026 and September 18, 2026 respectively.

ScorecardNo meaningful differences
PFI Helpdesk versus MM Helpdesk: the parameters behind the verdict, then further details
ParameterPFI HelpdeskMM Helpdesk
PriceFreeFree
Rating—1.0 (3 ratings) — better
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings—3 — better
Update frequencyEvery 5 weeksEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.0 — better
Further details — not scored
Size26 MB111 MB
Age rating4+4+
DeveloperP2G LLPEG A/S

Customer experience

PFI Helpdesk

Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

MM Helpdesk

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews15 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

PFI Helpdesk

No in-app purchases

None

MM Helpdesk

No in-app purchases

Questions

Is PFI Helpdesk free?
PFI Helpdesk is free to download, with no in-app purchases.
Is MM Helpdesk free?
MM Helpdesk is free to download, with no in-app purchases.
Do PFI Helpdesk or MM Helpdesk have ads?
Neither PFI Helpdesk nor MM Helpdesk shows ads.
Which is updated more often, PFI Helpdesk or MM Helpdesk?
PFI Helpdesk ships an update every 5 weeks, and MM Helpdesk every 5 weeks. Most recently, PFI Helpdesk was updated on July 31, 2026 and MM Helpdesk on September 18, 2026.

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