FCS Connect Smart vs KNOW Maintenance

The FCS Connect application is created for the staff of FCS’s customer properties. This application is not for the guests or residents staying at any of its customer properties. The FCS Connect Mobile App works in conjunction with the FCS Connect Web Application. It runs on various iOS devices for runners and supervisors to receive and perform jobs when they are on the move. Features at a glance: · Create and manage jobs · Automated job dispatch · Create guest & inter-department requests · Auto notify request to the runners (noise free) · Real-time job tracking and monitoring with the supervisor dashboard · Escalation management · In-app messaging communication · Report builder and scheduler · Easy access to the history of jobs · Handy QR code tagging & speedy Mini Bar posting · Open integration with most PMS and 3rd party solutions

Know Maintenance is the ideal solution to manage assets and preventive maintenance requirements for hotels and other facilities. This modern and intuitive solution helps improve asset life and makes life easier for maintenance teams. It's intuitive user platform, for both web and mobile users, enables digital transformation of current asset management, scheduling and maintenance processes.. The dynamic and detailed checklist function ensures all work orders are completed upto standards allowing different departments to collaborate seamlessly. With KMT’s mobile app, you can create work orders, click snaps of broken assets and attach them to WOs and assign Work Orders to technicians. MANAGE ALL ASSET MAINTENANCE Scan QR codes to view asset information, history and create WOs Track costs associated with parts and vendors Standardize maintenance defining Checklists and instructions Add images/documents with defined SOPs View entire work history for any asset CREATE AND MANAGE WORK ORDERS Create WOs and assign to Technicians Organize WOs by due date, type, status, location and more Track time spent on each WO using Start and Complete actions Park WO and Reassign to other technician Add costs associated with parts and vendors Add remarks or attachments at any stage of execution Manage tasks using Checklists and instructions REAL TIME COMMUNICATION Instant email and push notifications on different stages of WOs Real time status tracking on WO Console Communicate with your team on progress PREVENTIVE MAINTENANCE Schedule PMs for individual assets or categories Assign PM to an individual or team Assign multiple schedules to an asset Define variance for PM compliance Schedule PMs based on asset usage