FCS Connect Smart vs Unifocus HK

The FCS Connect application is created for the staff of FCS’s customer properties. This application is not for the guests or residents staying at any of its customer properties. The FCS Connect Mobile App works in conjunction with the FCS Connect Web Application. It runs on various iOS devices for runners and supervisors to receive and perform jobs when they are on the move. Features at a glance: · Create and manage jobs · Automated job dispatch · Create guest & inter-department requests · Auto notify request to the runners (noise free) · Real-time job tracking and monitoring with the supervisor dashboard · Escalation management · In-app messaging communication · Report builder and scheduler · Easy access to the history of jobs · Handy QR code tagging & speedy Mini Bar posting · Open integration with most PMS and 3rd party solutions

UNIFOCUS HK helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. UNIFOCUS HK allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs UNIFOCUS HK allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS