MOIA vs Hamburg
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MOIA
This app offers a shared, electric shuttle service for convenient city travel. Book rides, enjoy private seats with amenities, and pay easily. It's an eco-friendly alternative to public transport and taxis, reducing traffic and costs.
- Shared electric shuttle rides
- App-based booking and payment
- Comfortable private seats
- In-ride Wi-Fi and USB charging
- Zero-emission travel
- Transparent pricing and arrival times
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In Hamburg, MOIA gets you to your destination with ease, whether you’re heading to the central station, your train, or your favorite spot in the city. Leave your car behind, book your ride in the app, and pay by credit card, PayPal, or Apple Pay. If you usually ride a bike or scooter, our fully electric MOIA is a locally CO₂-emission-free alternative – with no transfers on public transport and no hunting for a parking space. Instead, you’ll get privacy seats, Wi-Fi, and USB ports to charge your devices. You’ll share the ride with up to five others, which keeps things affordable. The app shows the price, your MOIA stop, and estimated arrival time before you book. That saves you the stress – and here’s how it works: • Download the MOIA app and sign up • Enter your starting point and destination • Add a credit card, PayPal, or Apple Pay account • Request and book your ride • Get on at a MOIA stop near you • Share your ride and arrive for less What’s so great about it? It’s simple: up to six people going in the same direction ride together – the perfect alternative alongside trains and public transport for trips that would otherwise be driven individually. Our vision: Smart mobility that more people can access. MOIA’s benefits for everyone: • Relaxed, comfortable, safe rides • Privacy seats, Wi-Fi, and USB ports • Fully electric and quiet rides through the city • No stress, no transfers, no parking hassle • 100 % locally CO₂-emission-free, no exhaust emissions during the ride • Easy to book via app from almost anywhere • Price and arrival time shown before booking • Nearby stops and short waiting times Got questions or feedback? Drop us a message at info@moia.io Or visit http://ride.moia.io
Hamburg
Discover Hamburg with a comprehensive guide to sights, activities, and local transport. Easily book and manage your Hamburg CARD for discounts and unlimited travel. Personalize your experience with a favorites list and a digital city map.
- Sights and activities guide
- Hamburg CARD booking and discounts
- Unlimited public transport access
- Personalized favorites list
- Digital city map with routing
- Real-time ship finder
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WELCOME TO HAMBURG! No matter if you are still planning your trip to Hamburg or you already arrived there, the app offers you a variety of sights, activities and tips. Described detailedly by our experts in order that you find what you are excited about! The Hamburg app is your own individual companion. BOOK YOUR HAMBURG CARD EASILY VIA APP With Hamburg app you’ll get informed about the latest Hamburg CARD discounts that you can get at harbour tours, Alster lake trips and city tours, museums and restaurants. Moreover Hamburg CARD is your ticket for unlimited travel by bus, train and harbour ferry. You can buy and redeem Hamburg CARD easily via app. INFORMATION – SORT, FILTER AND MORE Filter which sights and categories you are interested in and get exciting information and the respective discounts. A detailed route map, the distance between your location and your desired destination and opening hours will be indicated automatically. PERSONAL LIST OF FAVOURITES The app is able to learn from you and gives you suggestions according to your manifested interests. Your favourites can be saved easily in a watch list. DIGITAL CITY MAP Display your personal favourites in the digital city map. You can select specific categories to display and see at a glance what's nearby – also ideal for planning your trip to Hamburg. With just one click you can get to extensive information. SHIP FINDER Whether you are interested in ocean liners or huge container ships, there's always something going on in the Hamburg harbour. With the ship finder you can easily keep everything in view. The ship finder shows you exactly which ships are arriving or getting ready to leave. You can find out information about every ship: in addition to its name, flag and type, you can find out interesting details like its destination and arrival time, speed or current course. The positions are updated every 60 seconds so that nothing escapes you. Download the app for free and benefit from discounts up to 50 % by simply buying Hamburg CARD. The ticket is available in the app at any time. One app that combines information and discounts regarding activities, trips and local public transport. Enjoy great Hamburg experiences & savings!
Screenshots
Verdict
The clearest difference is review sentiment: MOIA at 95% against Hamburg's 25%. MOIA also leads on rating (4.9 vs 4.5) and ratings volume (635 vs 6). Hamburg's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MOIA holds the better App Store score, 4.9 against 4.5. That said, the two scores are not equally well evidenced: MOIA has 635 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 95% of MOIA's written reviews are positive against 25% of Hamburg's.
MOIA ships an update fortnightly, Hamburg every 3 weeks. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | MOIA | Hamburg |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (635 ratings) — better | 4.5 (6 ratings) |
| Positive reviews | 94.5% of reviews — better | 25.0% of reviews |
| Number of ratings | 635 — better | 6 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 172 MB | 109 MB |
| Age rating | 4+ | 4+ |
| Developer | MOIA GmbH | Hamburg Tourismus GmbH |
Customer experience
MOIA
Hamburg
Bugs and requests
MOIA
Reported bugs
8 issues- App crashes and requires frequent re-login
- Payment charged but ride cancelled without refund
- Pickup location shown incorrectly on map
- Booking confirmation fails despite payment processing
- Navigation incompatible with larger vehicles on narrow streets
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- Inconsistent ETA updates (fluctuating wait times)
- App incompatible with older iPhone models
- Booking system fails to process requests despite vehicle availability
Requested features
12 requests- Saved home address for quick booking
- Contact list integration for addresses
- Driver name display in app before pickup
- Music/radio option in vehicles
- PayPal or bank transfer payment options
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- Tip functionality in app
- Better marked pickup/dropoff points
- Price breakdown transparency
- Improved navigation algorithm for vehicle size
- Service expansion to more cities
- Improved walking time calculations
- Passenger name field for booking on behalf of others
Hamburg
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MOIA
No in-app purchases
Hamburg
No in-app purchases








