MOIA vs hvv switch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MOIA
This app offers a shared, electric shuttle service for convenient city travel. Book rides, enjoy private seats with amenities, and pay easily. It's an eco-friendly alternative to public transport and taxis, reducing traffic and costs.
- Shared electric shuttle rides
- App-based booking and payment
- Comfortable private seats
- In-ride Wi-Fi and USB charging
- Zero-emission travel
- Transparent pricing and arrival times
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In Hamburg, MOIA gets you to your destination with ease, whether you’re heading to the central station, your train, or your favorite spot in the city. Leave your car behind, book your ride in the app, and pay by credit card, PayPal, or Apple Pay. If you usually ride a bike or scooter, our fully electric MOIA is a locally CO₂-emission-free alternative – with no transfers on public transport and no hunting for a parking space. Instead, you’ll get privacy seats, Wi-Fi, and USB ports to charge your devices. You’ll share the ride with up to five others, which keeps things affordable. The app shows the price, your MOIA stop, and estimated arrival time before you book. That saves you the stress – and here’s how it works: • Download the MOIA app and sign up • Enter your starting point and destination • Add a credit card, PayPal, or Apple Pay account • Request and book your ride • Get on at a MOIA stop near you • Share your ride and arrive for less What’s so great about it? It’s simple: up to six people going in the same direction ride together – the perfect alternative alongside trains and public transport for trips that would otherwise be driven individually. Our vision: Smart mobility that more people can access. MOIA’s benefits for everyone: • Relaxed, comfortable, safe rides • Privacy seats, Wi-Fi, and USB ports • Fully electric and quiet rides through the city • No stress, no transfers, no parking hassle • 100 % locally CO₂-emission-free, no exhaust emissions during the ride • Easy to book via app from almost anywhere • Price and arrival time shown before booking • Nearby stops and short waiting times Got questions or feedback? Drop us a message at info@moia.io Or visit http://ride.moia.io
hvv switch
This app integrates public transport, car sharing, e-scooters, and ride-sharing services into a single platform. Purchase tickets, plan routes, and book various mobility options with one account for seamless travel.
- Integrated mobility services
- Deutschlandticket purchase
- Route planning and timetables
- Car sharing rentals
- E-scooter rentals
- Shuttle booking
- Multiple payment options
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With the hvv switch App, you can use local public transport, carsharing, e-scooters, bikes and on-demand mobility – all with just 1 account. Choose your perfect connection by bus, train or ferry – including the hvv ticket. For regular journeys in Hamburg and across Germany, the hvv Deutschlandticket as well as the hvv Deutschlandticket for senior citizens 67+ living in Hamburg are available directly in the app. Alternatively, you can rent a car from Free2move, SIXT share, MILES or Cambio, book a MOIA-shuttle, or explore Hamburg flexibly with a Voi e-scooter or a StadtRAD bike. Highlights of the hvv switch app: • 8 providers, 1 account: local public transport, carsharing, shuttle, e-scooter & bikes • Tickets & subscriptions: buy the hvv Deutschlandticket or any other hvv ticket • Route planning: timetables for bus, train & ferry incl. disruption reports • Reserve & hire cars: Free2move, SIXT share, MILES & Cambio • Stay flexible: rent an e-scooter from Voi or a bike from StadtRAD • On-demand shuttle: book a MOIA-shuttle • Pay securely: PayPal, credit card or SEPA Download the hvv switch app now and enjoy full mobility in Hamburg. 8 mobility providers – 1 account Register once, use it all: buy hvv tickets and book Free2move, SIXT share, MILES, Cambio, MOIA-shuttle, Voi & StadtRAD – all with just 1 account. Stay flexible: local public transport, MOIA-shuttle, e-scooter, bike or carsharing – simply use whatever suits your needs. hvv Deutschlandticket With just a few clicks, you can buy the hvv Deutschlandticket or the hvv Deutschlandticket for senior citizens 67+ living in Hamburg in the app and start your journey straight away. Use local public transport throughout Germany, including regional trains RB/RE. If you live in Hamburg, you only pay for the days you have the ticket in the 1st month. Order a digital ticket & pay conveniently Whether it’s a short journey, single ticket or day ticket – the app automatically suggests the right ticket for your trip. Save 7 % on most tickets when you buy in the app and pay securely via PayPal, SEPA or credit card. Your ticket is available instantly in the app and can also be added to your wallet. Set your most-used ticket as a favourite and access it quickly from the home screen via our widget. You can also easily purchase tickets for accompanying passengers. Timetable information Know your destination but not the route? Then use the hvv route planner for the best connection by bus, train or ferry. Save, share, bookmark your route, check departures, see disruptions as well as real time info on bus and U-Bahn positions, and stay updated via push notifications! Save your favourite destinations and access them directly from the home screen. You can now also check the U-Bahn occupancy in real time. Carsharing with Free2move, SIXT share, MILES & Cambio With Free2move, SIXT share and MILES you’ll always find the right car near you. MILES charges by the kilometre, while SIXT share and Free2move charge by the minute. Cambio offers pricing based on time and distance, depending on vehicle type and tariff. Validate your driving licence, make bookings and receive invoices with your hvv switch account. E-scooters by Voi For greater mobility, you can also rent e-scooters from Voi. Our app shows all available scooters nearby, making it easy to find & unlock an e-scooter with ease. Bikes by StadtRAD Hop on and start pedalling with StadtRAD’s extensive bike sharing network. Always stay mobile with over 4,000 bikes and plenty of docking stations. MOIA-shuttle Reach your destination in a convenient way. Share your ride with up to 6 people and save money! Pre-book your trip, hop on the shuttle, and pick up or drop off passengers along the way. Additionally, there are express journeys and a detailed price overview. Your opinion matters Write to us at info@hvv-switch.de
Screenshots
Verdict
The clearest difference is review sentiment: MOIA at 95% against hvv switch's 27%. MOIA also leads on rating (4.9 vs 4.4) and update cadence (fortnightly vs every 2 months). hvv switch's advantage is ads (none vs shown). On price, ratings volume, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MOIA holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 635 and 790 respectively. Written reviews point the same way: 95% of MOIA's written reviews are positive against 27% of hvv switch's.
MOIA ships an update fortnightly, hvv switch every 2 months. Both last shipped on October 29, 2026.
| Parameter | MOIA | hvv switch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (635 ratings) — better | 4.4 (790 ratings) |
| Positive reviews | 94.5% of reviews — better | 27.0% of reviews |
| Number of ratings | 635 | 790 — better |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 — better | 17.4 |
| Further details — not scored | ||
| Size | 172 MB | 474 MB |
| Age rating | 4+ | 4+ |
| Developer | MOIA GmbH | Hamburger Hochbahn AG |
Customer experience
MOIA
hvv switch
User reviews
MOIA
From 635 App Store ratingsWhat we love
- 👍 User-friendly app interface
- 🚗 Clean and modern vehicles
- 😊 Friendly and professional drivers
- 💰 Affordable pricing compared to taxis
- ⚡ Quick pickup times
Room to improve
- ❌ Frequent unavailability of vehicles
- 📍 Inaccurate pickup location designations
- 🗺️ Poor navigation routing causing detours
- ⏱️ Unpredictable wait times
- 🚫 Limited service area coverage
hvv switch
From 790 App Store ratingsWhat we love
- 💡 Easy to use
- 🚀 Convenient payment options
- ⭐ Great service
Room to improve
- 🐛 Bugs with date of birth field
- 🚫 Unable to use with foreign credit cards
- 🤔 Confusing navigation and UI
- 🚫 Limited payment methods
- 🚫 Doesn't work in certain countries
Bugs and requests
MOIA
Reported bugs
8 issues- App crashes and requires frequent re-login
- Payment charged but ride cancelled without refund
- Pickup location shown incorrectly on map
- Booking confirmation fails despite payment processing
- Navigation incompatible with larger vehicles on narrow streets
Show 3 moreShow fewer
- Inconsistent ETA updates (fluctuating wait times)
- App incompatible with older iPhone models
- Booking system fails to process requests despite vehicle availability
Requested features
12 requests- Saved home address for quick booking
- Contact list integration for addresses
- Driver name display in app before pickup
- Music/radio option in vehicles
- PayPal or bank transfer payment options
Show 7 moreShow fewer
- Tip functionality in app
- Better marked pickup/dropoff points
- Price breakdown transparency
- Improved navigation algorithm for vehicle size
- Service expansion to more cities
- Improved walking time calculations
- Passenger name field for booking on behalf of others
hvv switch
Reported bugs
4 issues- Date of birth field not working
- Payment methods not accepted
- Frequent crashes and connection issues
- Logging out issues
Requested features
3 requests- Add support for Apple Pay and other payment services
- Improve navigation with back/home buttons
- Provide clearer information on ticket types and zones
In-app purchases
MOIA
No in-app purchases
hvv switch
No in-app purchases








