Comparison

AuthentiCare 2.0 vs Palco Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AuthentiCare 2.0

This HIPAA-compliant solution streamlines electronic visit verification for home healthcare agencies. It verifies worker identity, location, and service details, offering real-time monitoring from authorization to payment. The app automates claim creation and manages worker information to ensure appropriate care delivery.

Highlights
  • Electronic visit verification
  • Worker identity and location verification
  • Real-time activity monitoring
  • Automated medical claim creation
  • Worker appointment calendar
  • GPS service validation
  • Offline data synchronization (Frontier mode)
Features
Read full description

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment. AuthentiCare: · Verifies worker’s identity, location, service time, type of service and recipient of service. · Uses two factor authentication (device ID and user login with strong password) for user security. · Provides full encryption of data at rest and in transit for HIPAA compliance. · Has worker-specific appointment calendar with address information for scheduled visits. · Searches for nearby authorized recipients of care for unscheduled visits. · Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage. · Frontier mode allows for operation up to 7 days without having data service to synch the device. · Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval. · Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

About

Palco Connect

This app streamlines electronic visit verification and time tracking for caregivers and employers in self-directed care programs. It allows for easy clock-in/out, service recording, timesheet management, and payment history access, ensuring compliance with industry regulations.

Highlights
  • Clock in and out
  • Record services provided
  • View and edit timesheets
  • Check payment history
  • Review and verify visits
  • Approve timesheets
Read full description

The Palco Connect app puts everything caregivers and employers need right at their fingertips—while ensuring full EVV (Electronic Visit Verification) compliance. For Caregivers - Clock in and out with just a few taps - Record services provided during visits - View and edit timesheets on the go - Check payment history anytime, anywhere - Access important resources and contacts For Employers - Review and verify caregiver visits - Approve timesheets quickly and easily - Track payments and service documentation - Stay connected with your care team Fully compliant with the 21st Century Cures Act requirements, our app captures all mandatory visit information while keeping the experience simple. Designed specifically for self-directed care programs, Palco Connect puts you in control while eliminating paperwork and reducing administrative burden. Download today and experience the difference that intuitive, reliable technology makes in your caregiving journey.

Screenshots

AuthentiCare 2.04 screens
Palco Connect4 screens

Verdict

The call

The clearest difference is rating: AuthentiCare 2.0 at 1.9 against Palco Connect's 1.0. AuthentiCare 2.0 also leads on ratings volume (1.1K vs 2) and update cadence (every 2 months vs every 7 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AuthentiCare 2.0 holds the better App Store score, 1.9 against 1.0. That said, the two scores are not equally well evidenced: AuthentiCare 2.0 has 1.1K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 6% of AuthentiCare 2.0's written reviews are positive against 0% of Palco Connect's.

UpkeepUpdate frequency

AuthentiCare 2.0 ships an update every 2 months, Palco Connect every 7 months. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 5 level
AuthentiCare 2.0 versus Palco Connect: the parameters behind the verdict, then further details
ParameterAuthentiCare 2.0Palco Connect
PriceFreeFree
Rating1.9 (1.1K ratings) — better1.0 (2 ratings)
Positive reviews6.5% of reviews — better0.0% of reviews
Number of ratings1.1K — better2
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better17.0
Further details — not scored
Size19 MB21 MB
Age rating12+4+
DeveloperFirst Data Government Solutions LPPalco, Inc.

Customer experience

AuthentiCare 2.0

All ratings1,117 ratings
Positive18.4%
Neutral3.7%
Negative78.0%
Written reviews154 reviews
Positive6.5%
Neutral6.5%
Negative87.0%

Palco Connect

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

AuthentiCare 2.0

Reported bugs

5 issues
  • App freezes during clock in/out
  • Time entries not properly recorded
  • Clients not found in system
  • Frequent password reset issues
  • App logging users out unexpectedly

Requested features

5 requests
  • Add total hours worked per client/week/month
  • Enable ability to add notes/comments
  • Improve app stability and reliability
  • Simplify login/logout process
  • Provide better reporting and history tracking

Palco Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

AuthentiCare 2.0

No in-app purchases

None

Palco Connect

No in-app purchases

Questions

Is AuthentiCare 2.0 free?
AuthentiCare 2.0 is free to download, with no in-app purchases.
Is Palco Connect free?
Palco Connect is free to download, with no in-app purchases.
Which has better reviews, AuthentiCare 2.0 or Palco Connect?
AuthentiCare 2.0 is rated higher. AuthentiCare 2.0 averages 1.9 out of 5 from 1.1K ratings, while Palco Connect averages 1.0 from 2 ratings.
Do AuthentiCare 2.0 or Palco Connect have ads?
Neither AuthentiCare 2.0 nor Palco Connect shows ads.
Which is updated more often, AuthentiCare 2.0 or Palco Connect?
AuthentiCare 2.0 ships an update every 2 months, and Palco Connect every 7 months. Most recently, AuthentiCare 2.0 was updated on November 6, 2026 and Palco Connect on November 5, 2026.

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