Allworx Reach 5 vs Electex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Allworx Reach 5
This app extends your Allworx phone system to your mobile device. Make and receive calls, manage contacts, and access call history with presence information. It requires a specific server version to function correctly.
- SIP handset for calls
- Call transfer, park, and conference
- Access to contacts and call history
- User presence and busy status
- Voicemail management
Read full descriptionHide full description
Allworx Reach brings the rich functionality of your Allworx phone to your mobile device. Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, personal, and contacts shared from other apps) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails. NOTE: In order to receive calls when the app is in the background, this app REQUIRES access to an Allworx server running software version 8.4 or newer. If your Allworx server is running older pre-8.4 software or is running in a network environment that does not support push notifications, Reach will suggest that you use Allworx Classic Reach 4.2 instead.
Electex
Communicate via text messages using dedicated phone numbers from the Electsys platform. Send and receive SMS and MMS messages seamlessly.
- Send and receive text messages
- Use Electsys phone numbers
- SMS and MMS support
- Business communication tool
Read full descriptionHide full description
Send and receive text messages with your Electsys phone numbers.
Screenshots
Verdict
The clearest difference is rating: Allworx Reach 5 at 1.9 against Electex's 1.0. Allworx Reach 5 also leads on update cadence (every 2 months vs every 23 months) and ratings volume (113 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Allworx Reach 5 holds the better App Store score, 1.9 against 1.0. That said, the two scores are not equally well evidenced: Allworx Reach 5 has 113 ratings behind it against 1, so its average is the more settled of the two.
Allworx Reach 5 ships an update every 2 months, Electex every 23 months. The most recent releases landed on October 24, 2026 and October 12, 2026 respectively.
| Parameter | Allworx Reach 5 | Electex |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (113 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 4.9% of reviews | — |
| Number of ratings | 113 — better | 1 |
| Update frequency | Every 2 months — better | Every 23 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Allworx Corp. | Textable |
Customer experience
Allworx Reach 5
Electex
Bugs and requests
Allworx Reach 5
Reported bugs
30 issues- System Park button disconnects calls
- Push notifications failure
- App crashes with iOS 26
- Internal calls fail with iOS 26.x
- Cannot answer incoming calls
Show 25 moreShow fewer
- Call Failed errors
- No audio on calls
- Bluetooth connectivity issues
- App stops working after iOS updates
- Dropped calls
- Static and poor audio quality
- App not working with AirPods
- Mute button not functioning
- Incoming calls not received when phone is idle
- App goes to sleep in background
- Personal contacts showing despite being disabled
- Missing ringtone on outbound calls
- App pauses phone audio
- Call logs show discrepancies
- App requires uninstall/reinstall
- Constant ringing after call pickup
- In-app dial buttons not working
- App drains battery
- App is slow
- Calls go to speakerphone unexpectedly
- Recent call list hidden
- Cannot dial 9 for outside line
- Presence setting doesn't work
- Cannot answer from lock screen
- App not using CallKit
Requested features
23 requests- Fix iOS compatibility issues
- Improve call stability
- Enhance audio quality
- Ensure reliable call connection
- Fix Bluetooth connectivity
Show 18 moreShow fewer
- Resolve push notification failures
- Update app regularly
- Improve app interface
- Make app compatible with beta OS releases
- Fix app crashing issues
- Address audio issues with AirPods
- Fix System Park button functionality
- Ensure internal calls connect properly
- Fix app going to sleep in background
- Ensure personal contacts are not displayed if disabled
- Fix mute button functionality
- Improve incoming call notification reliability
- Make app work with CallKit for lock screen answering
- Fix app dial buttons
- Improve battery efficiency
- Fix app logging issues
- Add dark mode
- Improve presence functionality
Electex
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Allworx Reach 5
No in-app purchases
Electex
No in-app purchases
