LEX Reception vs NEXT Classic

Manage your firm from anywhere with LEX Reception’s mobile app. Free yourself from the office with a 24/7 live answering service. Our legal intake specialists will capture and convert your leads while you review your messages in real-time from our mobile app. Make and track calls from your business line, manage contacts, view insights, and optimize your account on the go, as our virtual receptionists answer your calls and qualify your leads. With our mobile app, your LEX Reception account is always at your fingertips. Manage Your Calls - View your call log and messages - Call and text clients from your business line - Listen to call recordings - Add, verify and manage your contacts - Add notes to messages and contacts to personalize greetings - Update your status to instantly change your availability Connect With Your Team - Message and video call your team members - Create groups for instant collaboration - Send and receive files Update Your Account - Give feedback to our virtual receptionists - Edit your business profile, hours, and team members - Track your billing preferences - Manage your account settings To use our virtual receptionist mobile app, you’ll need an active account with LEX Reception. LEX Reception is a team of virtual receptionists specializing in detailed support for law firms and solo attorneys. For more information on LEX’s legal answering service, take a look at our website: https://www.lexreception.com/ Do you have any questions about how to set up an account with LEX Reception? Call us on 1-800-800-9995 or send an email to info@lexreception.com.

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the NEXT Classic app empowers you to create seamless customer experiences right from your mobile device With NEXT Classic, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.