My BT App vs SMARTY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My BT App
Manage your telecommunications services conveniently from your mobile device. Perform self-care actions, access wallet services, and manage your subscriptions all in one place.
- Self-care actions
- B-wallet services
- E-load functionality
- Activate/deactivate services
- Manage subscriptions
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Now carry out a bunch of actions(BT self-care, B-wallet services, E-load, active & deactivate services and much more) at the tips of your fingers. Download now to enjoy all the services in a single app
SMARTY
Manage your mobile account with ease. Track data usage, renew plans, and purchase add-ons. Access support and refer friends for rewards.
- Check data usage
- Renew plan
- Purchase add-ons
- Access web chat
- Refer friends for rewards
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Exciting things have been happening at SMARTY HQ and our new app is now available, packed full of great features that will make managing your account easier. - Check your data usage - Renew your plan - Purchase add-ons - Easy access to web chat, help and support - Refer your friends to SMARTY and you'll both get a reward
Screenshots
Verdict
The clearest difference is rating: SMARTY at 3.4 against My BT App's 2.2. SMARTY also leads on review sentiment (20% vs 0%) and update cadence (every 2 weeks vs every 5 weeks). My BT App's advantage is monetization model (free vs ad-supported). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SMARTY holds the better App Store score, 3.4 against 2.2. Both are backed by a comparable volume of ratings — 16 and 8 respectively. Written reviews point the same way: 0% of My BT App's written reviews are positive against 20% of SMARTY's.
My BT App ships an update every 5 weeks, SMARTY every 2 weeks. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.
| Parameter | My BT App | SMARTY |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (16 ratings) | 3.4 (8 ratings) — better |
| Positive reviews | 0.0% of reviews | 19.5% of reviews — better |
| Number of ratings | 16 — better | 8 |
| Update frequency | Every 5 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 76 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Bhutan Telecom Ltd. | Hutchison 3G UK Ltd |
Customer experience
My BT App
SMARTY
Bugs and requests
My BT App
Not enough reviews yet to summarise bugs or requests.
SMARTY
Reported bugs
3 issues- Login page issues after recent app update
- App crashing when trying to make payments
- Account information not displaying correctly
Requested features
4 requests- Face ID or fingerprint login support
- Data usage tracking widget
- Ability to stay logged in on the app
- Improved network coverage and reliability
In-app purchases
My BT App
No in-app purchases
SMARTY
No in-app purchases
