Xtime Mobile vs UpdatePromise App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xtime Mobile
Enhance dealership operations with a mobile suite of tools. Streamline customer messaging, expedite internal communications, and conduct vehicle inspections with multimedia attachments. Receive real-time alerts for key events.
- Customer messaging
- Internal communication
- Mobile vehicle inspections
- Photo/video/audio attachments
- Vehicle history access
- Push notifications
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A suite of tools that extend the Xtime platform to your mobile device: • Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers. • DealerChat expedites work in progress by facilitating communications with internal employees. • Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection. • Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments. Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.
UpdatePromise App
Document inspection results, capture photos and videos of items needing repair, and submit data directly to your desktop inspection form. This mobile tool extends the Digital Multi Point inspection capabilities for technicians.
- Document inspection results
- Capture photos and videos
- Submit data to desktop forms
- Digital Multi Point inspection extension
- Technician-focused tool
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By using your mobile device together with the UpdatePromise App, you can document inspection results, take photos and videos of items needing repair or maintenance, and submit data back to your desktop inspection form seamlessly. This app is intended to be used by existing subscribers of the UpdatePromise Consumer Experience suite and is an extension of the Digital Multi Point inspection tool for technicians only.
Screenshots
Verdict
The clearest difference is rating: UpdatePromise App at 3.2 against Xtime Mobile's 1.7. UpdatePromise App also leads on monetization model (free vs subscription). Xtime Mobile's advantage is ratings volume (378 vs 11) and update cadence (monthly vs every 3 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UpdatePromise App holds the better App Store score, 3.2 against 1.7. That said, the two scores are not equally well evidenced: Xtime Mobile has 378 ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 5% of Xtime Mobile's written reviews are positive against 0% of UpdatePromise App's, so the app with the better star average is not the one people write more warmly about.
Xtime Mobile ships an update monthly, UpdatePromise App every 3 months. Both last shipped on October 24, 2026.
| Parameter | Xtime Mobile | UpdatePromise App |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (378 ratings) | 3.2 (11 ratings) — better |
| Positive reviews | 5.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 378 — better | 11 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 190 MB | 11 MB |
| Age rating | 4+ | 17+ |
| Developer | Xtime, Inc. | Update Promise |
Customer experience
Xtime Mobile
UpdatePromise App
Bugs and requests
Xtime Mobile
Reported bugs
4 issues- Camera focus issues
- Inconsistent video recording
- Unexpected app logout and login issues
- Repair order history not displaying properly
Requested features
4 requests- Ability to delete media in bulk
- Improved camera functionality and quality
- Customizable notification settings
- Seamless integration with desktop version
UpdatePromise App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Xtime Mobile
No in-app purchases
UpdatePromise App
No in-app purchases
Questions
Is Xtime Mobile free?
Is UpdatePromise App free?
Which has better reviews, Xtime Mobile or UpdatePromise App?
Do Xtime Mobile or UpdatePromise App have ads?
Which is updated more often, Xtime Mobile or UpdatePromise App?
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