FirstNet Assist vs IRPG App (2025)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstNet Assist
This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.
- Access to Customer Care
- Real-time device self-diagnostics
- Request device uplift
- Uplift request radius search
- FirstNet portal login required
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FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.
IRPG App (2025)
This digital guide provides offline access to critical incident response information for wildland firefighters. It features full-text search, bookmarking, note-taking, and integrated checklists for radio communication and weather reporting. Optimized for speed and safety on the fireline.
- Full-text search
- Bookmark chapters
- In-app note-taking
- Selectable radio checklists
- GPS-enabled weather reporting
- Offline capability
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The IRPG App, sponsored by Twisted Kelp, is a fully digital offline-capable 2025 edition IRPG with advanced features like full-text search and bookmarking to improve safety and efficacy on the fireline. A must-have for any wildland firefighter that carries a physical copy in their back pocket or web gear. Features: - Search. For the first time ever, the IRPG is fully searchable. Not just titles, but the full text of each and every page in the guide is indexed to find what you are looking for faster than ever. - Bookmarks. With one tap, you can bookmark any chapter in the IRPG for quick reference in the Bookmarks tab. No more dog ears, no more hunting to find typing charts or weather tables. - Notes. Take notes inside the IRPG, without needing to carry a pen. Notes are saved with the app so you can come back to them whenever you need. - Checklists. Selectable checklists for common and crucial radio traffic, such as sizeup reports and medical incident reports (8-lines). Check the button next to each topic you hit as you radio in. Remember, it's push to talk, not push to think. - Weather. Use your phone's GPS to send precise lat/long along with your belt weather kit measurements via SMS or iMessage to your STL, DIV, lookout, etc. - Speed. This app is optimized for speed so you can quickly access the info you need faster than whipping out your physical copy. We want this app to be the absolute best it can be. Please don't hesitate to reach out using the Suggestions / Feedback button in the Tools tab. We'd love to hear your thoughts as we work to improve the app and develop new features to keep you safe and maximize the impact you have. Thank you for your service protecting our communities.
Screenshots
Verdict
The clearest difference is review sentiment: IRPG App (2025) at 57% against FirstNet Assist's 7%. IRPG App (2025) also leads on rating (4.3 vs 1.6) and update cadence (every 5 weeks vs every 4 months). FirstNet Assist's advantage is in-app purchases (none vs 1) and ratings volume (245 vs 32). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. IRPG App (2025) sells 1 one-off in-app purchase. FirstNet Assist asks for nothing beyond the download.
IRPG App (2025) holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: FirstNet Assist has 245 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 7% of FirstNet Assist's written reviews are positive against 57% of IRPG App (2025)'s.
FirstNet Assist ships an update every 4 months, IRPG App (2025) every 5 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | FirstNet Assist | IRPG App (2025) |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (245 ratings) | 4.3 (32 ratings) — better |
| Positive reviews | 7.4% of reviews | 57.1% of reviews — better |
| Number of ratings | 245 — better | 32 |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.6 — better | 14.0 |
| Further details — not scored | ||
| Size | 43 MB | 44 MB |
| Age rating | 17+ | 4+ |
| Developer | AT&T Services, Inc. | Twisted Kelp, LLC |
Customer experience
FirstNet Assist
IRPG App (2025)
Bugs and requests
FirstNet Assist
Reported bugs
14 issues- App crashes on launch, particularly on iPhone 14 Pro with iOS 16.1
- Login continue button not activating, preventing account access
- Constant logout after each use requiring re-authentication
- Biometric login feature not working despite being advertised
- App freezes and times out during login attempts
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- Web pages fail to load or load extremely slowly
- Links redirect to non-functional Safari pages
- Bill payment feature errors out repeatedly
- Chat feature unavailable or non-functional
- Account information not displaying correctly
- Auto-pay setup not persisting despite confirmation
- Multiple overlapping pages displaying simultaneously
- App incompatible with certain iOS versions
- User ID showing as inactive despite valid credentials
Requested features
11 requests- Implement Face ID/biometric authentication for faster login
- Mirror the AT&T app interface and functionality
- Integrate with main AT&T app instead of separate application
- Add native bill payment functionality within the app
- Improve app speed and responsiveness
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- Add bill notifications and reminders
- Create a true native app instead of web wrapper
- Add installment plan viewing capability
- Implement device and SIM compatibility checker at download
- Add 'Pay Bill' button on splash screen after login
- Improve account information accessibility
IRPG App (2025)
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FirstNet Assist
No in-app purchases
IRPG App (2025)
- Remove Ads$1.99






