Comparison

EAC mobile App vs myΔΕΗ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EAC mobile App

This official application provides information on electricity services, including news, customer service locations, and electric car charging stations. Customers can manage bills, view consumption history, and estimate appliance costs. Network users can report issues and submit meter readings.

Highlights
  • News and announcements
  • Customer service center locations
  • Electric car charging station finder
  • Bill payment and history
  • Energy consumption calculator
  • Report network issues
  • Submit meter readings
Features
Read full description

Official application of the Electricity Authority of Cyprus. The Cyprus Electricity Authority has redesigned the EAC Mob App in accordance to the EAC’s Operational Unbundling. The new application is functionally separated into the following categories: 1. The "EAC" 2. The «Supply» and 3. The "Distribution". By selecting "EAC", the user of the application can be informed about all the News and Announcements and Press Releases of the EAC, find on the map of Cyprus the locations of the EAC Customer Service Centers, the relevant contact telephones and their working hours as well as the electric car charging stations (e-charge). The users, who are also customers of EAC Supply, by selecting "Supply" and after Sign In, can access their bill, pay them electronically, see their consumption history, request to receive the bill via email and access the reporting histories they have submitted. Also through the Energy Calculator users can estimate the cost of use of various electrical appliances depending on the power of the device and the time of use. By selecting "Distribution", all Network users can be informed of Scheduled interruptions and / or Faults by District, report an incident for street lighting problems, tree pruning or other Network problem and submit their meter reading. Have a Good app navigation!

About

myΔΕΗ

Manage your energy account, activate services, and receive personalized energy-saving tips. Earn rewards and miles through a loyalty program with exclusive offers and discounts from partner brands.

Highlights
  • Account management
  • Product and service activation
  • Personalized energy-saving tips
  • Meter reading submission
  • Loyalty and rewards program
  • Earn and redeem miles
Features
Read full description

Enter the digital world of myDEI and enjoy the features of the new PPC application wherever you are! Sign up to myDEI in three simple steps to manage your account easily and quickly, activate products and services, benefit from personalized energy-saving tips from PPC, register your meter readings online, and more. Discover the new PPC myRewards loyalty and rewards program which includes the PPC myRewards Coupons service that rewards you with offers and discounts from top brands and the PPC myRewards Miles service that allows you to earn and redeem miles in collaboration with AEGEAN Miles+Bonus. Account update Manage your energy supply and property information. Handle your bills easily or set up a standing order. • Information on consumption bill and settlements • Consumption history • Frequency selection • Option to receive electronic or paper bill Products & services activation In-app selection of electricity products or activation of add-on services • Find out the benefits and advantages of each product or service • Select the product that best meets your needs • Quickly activate add-on services for additional benefits Energy saving Learn more about your energy consumption and how it is distributed among your household's appliances. Set your own consumption reduction target and use the PPC myEnergy Coach's personalized energy-saving tips to achieve it. • Consumption monitoring and evaluation • Personalized energy-saving recommendations • Distribution of consumption among household and/or commercial appliances • Estimation of energy and cost savings from replacing appliances • Comparison of consumption with similar households and/or businesses Submission of meter readings Take control of your electricity bill by registering your meter readings online using the e-SelfMetering tool and it will be issued based on your consumption up until that moment. Choose whether you want to be notified of the available date for registering readings via SMS and/or e-mail. • Simple meter reading submission PPC myRewards Coupons Discover exclusive discount coupons and offers from top brands. • Unique offers for all your needs • Discounts and deals on shopping, getaways, food and coffee, and much more • Coupons available via SMS, e-mail, or PDF format PPC myRewards Miles Earn miles by activating PPC products and services and pay your PPC bills by redeeming miles, in collaboration with AEGEAN Miles+Bonus. PPC Fiber Enjoy the best fiber optic experience at home, with fast and stable internet for all your digital needs. Manage your PPC Fiber connections and pay your bills

Screenshots

EAC mobile App4 screens
myΔΕΗ4 screens

Verdict

The call

The clearest difference is rating: myΔΕΗ at 2.2 against EAC mobile App's 1.0. myΔΕΗ also leads on update cadence (monthly vs every 8 months) and ratings volume (101 vs 1). EAC mobile App's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myΔΕΗ holds the better App Store score, 2.2 against 1.0. That said, the two scores are not equally well evidenced: myΔΕΗ has 101 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 17% of EAC mobile App's written reviews are positive against 20% of myΔΕΗ's.

UpkeepUpdate frequency

EAC mobile App ships an update every 8 months, myΔΕΗ monthly. The most recent releases landed on October 2, 2026 and October 17, 2026 respectively.

Scorecard6 real differences · 4 level
EAC mobile App versus myΔΕΗ: the parameters behind the verdict, then further details
ParameterEAC mobile AppmyΔΕΗ
PriceFreeFree
Rating1.0 (1 ratings)2.2 (101 ratings) — better
Positive reviews16.7% of reviews19.8% of reviews — better
Number of ratings1101 — better
Update frequencyEvery 8 monthsMonthly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.414.0 — better
Further details — not scored
Size8 MB76 MB
Age rating4+4+
DeveloperElectricity Authority of CyprusΔΕΗ

Customer experience

EAC mobile App

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews18 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

myΔΕΗ

All ratings101 ratings
Positive26.7%
Neutral2.0%
Negative71.3%
Written reviews81 reviews
Positive19.8%
Neutral2.5%
Negative77.8%

Bugs and requests

EAC mobile App

Not enough reviews yet to summarise bugs or requests.

myΔΕΗ

Reported bugs

38 issues
  • Login not working
  • Cannot pull up previous bills
  • Cannot find usage information
  • Cannot go back on some screens
  • Password change issues
Show 33 more
  • Payment button does nothing
  • Glitchy payment processing
  • Unable to locate bill breakdown
  • App does not work internationally
  • SMS system not working for international numbers
  • App crashes or logs out
  • Login and registration tabs reversed
  • Error message for required fields
  • Password not recognized
  • Account blocked/doesn't exist
  • Telephone number validation fails for foreign numbers
  • Country codes do not match
  • Does not recognize Australian area code
  • Eliminated account not returning
  • Cannot find bills or balance
  • Bills disappeared after new version
  • USA phone number not accepted
  • App does not open after update
  • Nothing working for months
  • Bill payments not updating
  • App logs out due to no web connection
  • Cannot register account
  • VAT or ID numbers incorrect
  • Website link to update info not working
  • Cannot pay directly with NBG debit card
  • Cannot pay over 200€
  • NBG card not accepted
  • Nothing is working
  • Meter reading entry opens alphabetical keyboard
  • Cannot input numbers in field
  • Credit card details fields too small
  • App not working at all
  • Cannot pass meter readings

Requested features

7 requests
  • Face recognition/biometric login
  • Dark mode
  • Save card details for payment
  • Apple Pay option
  • Direct debit setup
Show 2 more
  • PDF bill presentation
  • Automatic balance update after payment

In-app purchases

None

EAC mobile App

No in-app purchases

None

myΔΕΗ

No in-app purchases

Questions

Is EAC mobile App free?
EAC mobile App is free to download, with no in-app purchases.
Is myΔΕΗ free?
myΔΕΗ is free to download, with no in-app purchases.
Which has better reviews, EAC mobile App or myΔΕΗ?
myΔΕΗ is rated higher. EAC mobile App averages 1.0 out of 5 from 1 ratings, while myΔΕΗ averages 2.2 from 101 ratings.
Do EAC mobile App or myΔΕΗ have ads?
myΔΕΗ shows ads; EAC mobile App does not.
Which is updated more often, EAC mobile App or myΔΕΗ?
EAC mobile App ships an update every 8 months, and myΔΕΗ monthly. Most recently, EAC mobile App was updated on October 2, 2026 and myΔΕΗ on October 17, 2026.

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