311SA vs Abbott Impact
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311SA
Report non-emergency community issues like potholes and graffiti. Track the progress of your reports in real-time and earn points and rewards for civic engagement. Connect with your city and fellow residents through a social feed.
- Report non-emergency issues
- Track report progress in real-time
- Earn points and rewards
- Engage with city updates
- Share issues on social media
- Vote up urgent issues
Read full descriptionHide full description
See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while earning points and rewards. Interact with your city by using the 311SA mobile app to: Flag it: Snap a photo, select an issue from a list of 311 service request types, report it to your city. Monitor: Monitor the progress the city is doing on your reports in real-time. Receive updates as it gets fixed! Get Rewards: Engage with your city, get points, earn rewards, and reach new levels of engagement. Build Community: Follow your Urban Feed! Vote up urgent issues, and share it on Facebook and Twitter to rally support.
Abbott Impact
This app helps increase voter turnout by allowing you to message friends and neighbors directly. Track who has voted and send timely reminders. Organize community outreach and earn points for your actions.
- Message contacts directly
- Track voter turnout
- Send reminders
- Social media posting
- Neighbor communication
- Voter file access
- Earn points for actions
Read full descriptionHide full description
Reminders from friends are the most effective way to turn out voters for any election. Abbott Impact gives you another tool in their arsenal to make a difference by increasing voter turnout among your contacts. Abbott Impact matches your contact list to the Texas voter file and allows you to message friends directly from the app. During early voting, track in real time which of your contacts have voted and which haven't. Send quick reminders to those who haven't voted directly from the app and check back in daily to see who voted! You can also post reminders on the social media platform of your choice -- all directly from the app. Abbott Impact also allows you to communicate directly with your neighbors via text, door-to-door canvassing and phone banking, helping you expand outside your network to have an impact in Texas. Activists can also get access to their voter file directly on the app, helping you organize your neighborhood and have maximum impact in elections. For every action you take on the app, you earn points that you can redeem for exclusive Abbott swag! With your help, we'll keep Texas prosperous for generations to come.
Screenshots
Verdict
The clearest difference is review sentiment: Abbott Impact at 60% against 311SA's 9%. Abbott Impact also leads on rating (3.9 vs 2.3) and update cadence (every 9 days vs every 2 months). 311SA's advantage is ratings volume (122 vs 21) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Abbott Impact holds the better App Store score, 3.9 against 2.3. That said, the two scores are not equally well evidenced: 311SA has 122 ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 9% of 311SA's written reviews are positive against 60% of Abbott Impact's.
311SA ships an update every 2 months, Abbott Impact every 9 days. The most recent releases landed on October 12, 2026 and October 18, 2026 respectively.
| Parameter | 311SA | Abbott Impact |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (122 ratings) | 3.9 (21 ratings) — better |
| Positive reviews | 9.2% of reviews | 60.0% of reviews — better |
| Number of ratings | 122 — better | 21 |
| Update frequency | Every 2 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 51 MB | 50 MB |
| Age rating | 12+ | 4+ |
| Developer | City of San Antonio Texas | Kevin Waisfeld |
Customer experience
311SA
Abbott Impact
In-app purchases
311SA
No in-app purchases
Abbott Impact
No in-app purchases









